Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Springfield, IL

Best hotel you can stay

Posted Aug 8, 2014
I usually stay hotels which offer complimentary breakfast and free parking. I don't like to wake up and look for somewhere to go for breakfast. Hampton's breakfast offers good choices for everyone. Also rooms are clean and comfortable. (I booked two rooms by the way) Staff was very friendly. If you are planning to go downtown Chicago, then it is about 40 miles away. Think about it..
3 out of 5
by A verified traveler

Posted Jul 28, 2014
Well we travel alot! And we won't stay there again. Sorry. When my son came out of the bathroom in the lobby telling me how dirty it was, that should have been a sign.The morning breakfast was bad. We came down at 9:00, breakfast don't end until 10:00 and everything was empty, everything! When I told them she just said it takes a while to cook. No eggs, sausage, fruit, oatmeal nothing! And every table was dirty too. I had to ask them to clean one for our family.She said she was the only one there, but the same thing happened the next day. We left to get breakfast some where else. The staff was not very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2014
Very clean room. Staff was friendly and helpful. Breakfast was very good. Bed and pillows were comfortable. Pool area was nice. We have stayed here before and were happy to see that there had been a nice remodel. The side door locks were not working. Which made it a bit inconvenient. Overall it was a pleasant experience.
3 out of 5
by A verified traveler

Not my first choice !

Posted Jul 14, 2014
Pros: nothing.
Cons: Maintenance could be better, breakfast leaves a little to be desired.
Location: Nothing to do in that area,
Would not stay their again, hot tub was broken and pool was cloudy.
5 out of 5
Recommended
for Everyone
by A verified traveler from KS

Definitely recommend.

Posted Jul 8, 2014
My family and I stayed for the weekend. The staff were all very friendly and courteous. The hotel was very well kept and clean. And a good selection of breakfast items. I loved it and so did the rest of the family. We will definitely be staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Great hotel

Posted Jun 30, 2014
We only spent one night here..but the staff was very friendly. The rooms and rest of hotel was clean and the breakfast was great! I would definitely recommend this hotel to a friend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Edinburg, TX

Beautiful hotel and excellent staff

Posted Jun 20, 2014
Pros: Everything
Cons: Cookies on the weekends too.
My wife and I were delighted with our experience at this hotel and would definitely stay again upon our next visit. A big thank you to the staff, from the receptionist at check-in, the baker (cookies are awesome), maids, breakfast staff, and without a doubt Iliana, the hotel manager. She definitely runs a smooth operation and knows how to iron out any issues that may arise. We stayed while the hotel was performing AC and routine room maintenance, and they were very considerate and delicate not to disturb any guest while this was being done. As for the hotel in general, it's ideally located in Carol Stream, beautiful, clean, ample parking, with mucho bang for your buck! Just be careful for the local polilce authorities along North Avenue, they shoot radar 24/7. Our stay was ticket free, but many other motorist weren't so lucky. Thank you Iliana and staff, we loved our stay!!! :)
5 out of 5
Recommended
for Business Travelers
by R. L. Heath from Atlanta, GA

Location of specific events ideal for "to & from"

Posted May 20, 2014 on Hotels.com
Up coming trips will be made easier with bookings at the same location; the staff made it easy to schedule meetings with clients and guests. I look forward to the managers kindness and professional attitude in the future. Best Regards: R. L. Heath, Safety Director - NATIONWIDE SOUTHEAST, Inc. - Atlanta, GA
5 out of 5
Recommended
for Everyone
by Donna from Louisville KY

Posted May 12, 2014
It was avery nice hotel. Loved the decor and the cleanliness. Great free breakfast.
5 out of 5
Recommended
by Lisa from Pittsburgh

birthday celebration

Posted Apr 28, 2014 on Hotels.com
Nice stay as always. Would recommend.