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Mercure Melbourne Caroline Springs
4.5 star property

Lakefront Melbourne hotel in Caroline Springs with free parking

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Melbourne Caroline Springs

Photo gallery for Mercure Melbourne Caroline Springs

Terrace/patio
Exterior
Studio, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board
Daily cooked-to-order breakfast for a fee
View from property

Overview of Mercure Melbourne Caroline Springs

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
10-20 Lake Street, Caroline Springs, VIC, 3023
  • Popular LocationWatergardens Town Centre7 min drive
  • Popular LocationCairnlea Lakes8 min drive
  • Popular LocationCrown Casino23 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive
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Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed, Balcony, Lake View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Eco-friendly toiletries
Hair dryer
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Eco-friendly toiletries
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Lake View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed - double
Eco-friendly toiletries
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 301 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Melbourne

Mercure Melbourne Caroline Springs is located in Caroline Springs, a neighborhood in Melbourne, and is in a shopping district and on a lake. Some of the area's popular attractions include Royal Melbourne Showgrounds and Melbourne Zoo. Looking to enjoy an event or a game while in town? See what's going on at Flemington Racecourse, or consider a night out at Festival Hall. Spend some time exploring the area's activities, including golfing.
Visit our Melbourne travel guideOpens in a new window

What's nearby

  • Watergardens Town Centre - 7 min drive
  • Cairnlea Lakes - 8 min drive
  • Crown Casino - 23 min drive
  • Queen Victoria Market - 24 min drive
  • Melbourne Central - 25 min drive

Getting around

  • Caroline Springs Station - 6 min drive
  • Keilor Plains Station - 6 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Enelssie Cafe and Grill - 3 min drive
  • McDonald's - 5 min walk
  • KFC - 3 min walk
  • Gloria Jean’s - 8 min walk
  • Galata Kebab and Grill - 10 min walk

About this property

Mercure Melbourne Caroline Springs

Hotel located in Caroline Springs
You can look forward to a terrace, a coffee shop/cafe, and a playground at Mercure Melbourne Caroline Springs. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at Westwaters Bistro, the onsite bistro. Free WiFi in public areas is available to all guests, along with a bar and a gym.
Other perks include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and ATM/banking services
  • A 24-hour front desk, free newspapers, and an elevator
  • Guest reviews give top marks for the location
Room features
All 98 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like separate sitting areas and WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Balconies, separate sitting areas, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 20 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–10:30 AM for a fee: AUD 5–25 for adults and AUD 10–10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Westwaters Bistro

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 44.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5–25 for adults, and AUD 10–10 for children
  • Fee for in-room wireless internet: AUD 20 per night (rates may vary)
  • Fee for in-room wired internet: AUD 20 per night (rates may vary)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 44.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Melbourne Caroline Springs
Mercure Melbourne Hotel Caroline Springs
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Sp
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Springs Caroline Springs
Mercure Melbourne Caroline Springs Hotel Caroline Springs

Frequently asked questions

Does Mercure Melbourne Caroline Springs have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Melbourne Caroline Springs?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Mercure Melbourne Caroline Springs on Apr 21, 2024 start from $104.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Melbourne Caroline Springs pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Melbourne Caroline Springs?

Self parking is free at this property.

What time is check-in at Mercure Melbourne Caroline Springs?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Melbourne Caroline Springs?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Mercure Melbourne Caroline Springs located?

Located in Caroline Springs, this hotel is 2.5 mi (4.1 km) from Ravenhall Nature Conservation Reserve and 2.6 mi (4.1 km) from Clarke Road Streamside Reserve. Watergardens Town Centre and Banchory Grove Grassland Nature Conservation Reserve are also within 6 mi (10 km).

Mercure Melbourne Caroline Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 401 out of 675 reviews" "
Rating 8 - Good. 197 out of 675 reviews" "
Rating 6 - Okay. 40 out of 675 reviews" "
Rating 4 - Poor. 19 out of 675 reviews" "
Rating 2 - Terrible. 18 out of 675 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

H

I am astounded that this property does not have an accessible room. I struggled in the shower as there aren't even grab rails avialable.
Stayed 5 nights in Feb 2024

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Feb 2024

8/10 Good

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, though distant from Melbourne CBD and airport, despite coming up with search for airport hotels. Felt safe running/walking in area, many nearby dining options.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, very quite and close to alot of amenities.
Stayed 2 nights in Jan 2024

2/10 Terrible

Carmel

Stayed 5 nights in Jan 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here before and it's been a nice clean hotel with plenty of entertainment available. It is also quite convenient as it is only 20 minutes from the airport.
Stayed 1 night in Jan 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Robyn

Stayed 1 night in Dec 2023

10/10 Excellent

chloe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the only thing that should be made clearer is the fact u need a $250 bond on arrival as i wasnt aware of that apparently its in the terms and conditions but i didnt see it
Stayed 1 night in Dec 2023

10/10 Excellent

Keti

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,
Stayed 2 nights in Nov 2023