Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
86% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom colorado

Posted Jun 20, 2014
Pros: THe view
Cons: Better plumbing, new paint, new stairs
Location: Samara is just down the road which offers many restaurants, the beach and shopping.
THe hotel was in a rather dilapidated condition, which was too bad because the view was very nice. The toilet leaked and the shower didn't drain. We also happened to book for the one night of the hotel staff party, which meant all the facilities were closed to guests. The next morning, we saw contractors walking around, so hopefully this means the owners are willing to put some money into bringing the hotel back to a more modern standard.
Comment from Hotel Management
Oct 7, 2014 by MANAGMENT, Hotel Management
Dear Guest. Thanks for take your time and write us . We appreciate your reviews and now we are a new administration and we are working in the remodeling of the hotel. Best Regards
3 out of 5
Recommended
for Everyone
by rodfrom franco

Great views from balcony

Posted Jun 18, 2014
Facility was nice, pool area and restaurant have great views, the room was out dated but for the price you cant complain
Comment from Hotel Management
Oct 7, 2014 by MANAGMENT, Hotel Management
Dear Rod we appreciate your comments , we are working in the remodeling of the rooms .. Best Regards
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2014
Great view but the place needs an updating....Great staff; food needs help
Comment from Hotel Management
Oct 7, 2014 by MANAGMENT, Hotel Management
Dear Guest We appreciate your review and we are working on areas that need repairing .. Best Regards
2 out of 5
by A verified traveler

Nice View of the Ocean

Posted May 30, 2014
Pros: The staff was wonderful
Cons: Update the rooms
Location: There is a beautiful beach.
I personally was not impressed. The room was very outdated. The staff was very helpful though!
Comment from Hotel Management
Oct 6, 2014 by MANAGMENT, Hotel Management
Dear Guest Thanks for take your time and write us we appreciate your comments we are a new administration and we are working in the remodeling of the hotel. best Regards
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted May 16, 2014 on Hotels.com
2 out of 5
Recommended
by Genefrom Bretagne

Vue magnifique mais hôtel vieillot

Posted May 10, 2014 on Hotels.com
Cet hôtel à un potentiel exceptionnel de par sa situation et sa vue mais quel gâchis... Service nul, chambre avec vue au top mais avec une climatisation des années 60 qui réveillerait un mort par le bruit des portes qui ferment quand elles le veulent des chambres spatieuses mais vraiment mal organisées et mal entretenues... Quel dommage... Vraiment déçus...
Comment from Hotel Management
Jan 3, 2015 by MANAGMENT, Hotel Management
Estimatte Gene Merci beaucoup pour vos commentaires. nous sommes une nouvelle Admistración et nous nous tenons à fournir visenten nouveau le service qu'ils méritent.
4 out of 5
Recommended
for Families
by Delphinefrom Belgique

Très belle vue

Posted Apr 27, 2014 on Hotels.com
Hotel très agréable et service impeccable. Nos enfants ont entre 6 et 13 ans et c'était parfait pour tous. Vue magnifique. Bien situé par rapport à la plage et dans le village.
Comment from Hotel Management
Jan 3, 2015 by MANAGMENT, Hotel Management
estimée Delphine Merci beaucoup pour vos commentaires nous sommes heureux de satisfaire vos attentes en matière de voyage merci de votre visite.
3 out of 5
by A verified traveler

Worn rooms. Nice view.

Posted Apr 26, 2014
This hotel must be more than 25 yrs old, and rooms show it. Taking that apart, restaurant and pool are located un probably the best spot on this beautiful beach. One detail that I disliked. I chose one king size bed which they changed to two queen size with no warning. There was nothing they could to to give my king size and no apologies were offered.
Comment from Hotel Management
Oct 5, 2014 by MANAGMENT, Hotel Management
Dear Guest Thanks for taking your time to write us We are a new administrate and we are working in a new in remodeling , so we apologize for the inconvenience ...Best Regards
3 out of 5
Recommended
for Everyone
by Larryfrom West Michigan

The Hotel has a very good location overlooking bay

Posted Apr 14, 2014
Pros: This Hotel is well located for access to Playa Carrillo and reasonably close to the towns of Samara.
Cons: The better rooms are down below the bar and pool facing the ocean. All the rooms need some repair and attention to maintenance
Location: Playa Carrillo is one of the more beautiful beaches in Costa Rica in my opinion and the town of Samara nearby is very colorful with a Costa Rica feel.
We have been to Costa Rica four times and three times to the Samara/Playa Carrillo area. This was the second time for us at this hotel. There were some issues regarding the room and its availability. We ultimately changed rooms. The process was needlessly protracted. The general manager finally became involved and things were corrected to our satisfaction. It seems that the Hotel has been recently purchased by new owners and they are in the process of bringing things back to the appropriate standards. The grounds and landscaping are beautiful and well managed but the buildings are in need of some maintenance and repair. I believe the new management is in the process of doing this now.
Comment from Hotel Management
Oct 5, 2014 by MANAGMENT, Hotel Management
Dear Larry Thank you very much for your comments We are a new management and we are working on remodeling the hotel we We appreciate your reviews
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Mar 1, 2014 on Hotels.com
Exterieurs magnigiques. Chambre avec des centaines de fourmis, asticots etc.... Coucher de soleil magique Emplacement parfait
Comment from Hotel Management
Jan 3, 2015 by MANAGMENT, Hotel Management
Dear Guest Merci pour vos commentaires Nous travaillons en sur le remodelage de différentes zones de l'hôtel et vraiment apprécié vos commentaires car ils nous aident à améliorer