Ratings based on 726 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Arizona

Disappointed, will not stay again

Posted Mar 12, 2015
Definitely would not recommend, based on cleanliness, old furniture, awful bed.
2 out of 5
Recommended
for Everyone
by A verified traveler

You get what you pay for

Posted Feb 17, 2015
It was very busy weekend, so we got our room in 2nd building which is not remodeled yet. We heard rooms in the main building are in much better condition. Since we stayed only one night I would be brave enough to say it was ok.
Comment from Hotel Management
Mar 6, 2015 by OM, Hotel Management
Thank you for your response, we appreciate you taking the time to give us a review. Breakfast is in the main building and has inside room entry. And some rooms in building 2 still have the old televisions.And is outside entry to your rooms with no elevators.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2015
Room was extra large & quiet, despite being on the 1st floor. Great coffee shop next door.
Comment from Hotel Management
Mar 6, 2015 by OM, Hotel Management
Thank you were are Happy to here you enjoyed our spacious rooms. The coffee shop is San Rafael and you should try there awesome scones.:)
5 out of 5
Recommended
for Business Travelers
by stephenfrom Winnemucca

PlazaCC

Posted Jan 17, 2015 on Hotels.com
The hotel is a bit on the old side but the service and cleanliness make up for it. Super friendly and accommodating staff. Best possible location for doing business with the state government. Will stay there again.
Comment from Hotel Management
Apr 11, 2015 by Launa, Hotel Management
Dear Stephen from Winnemucca, Thank you very much for your 5 star rating. We are pleased to hear your stay with us was very positive and accommodating. We are also glad to hear you will come again, We look forward to seeing you again.
4 out of 5
Recommended
for Couples
by Michaelfrom Rio Vista

Comfortable clean cheap room

Posted Jan 13, 2015 on Hotels.com
Comfortable clean cheap room if you just nee a place to pass out after an all nighter.
Comment from Hotel Management
Apr 11, 2015 by Launa, Hotel Management
Michael from Rio Vista, Thank you for your review on your stay with us at the Plaza Hotel. Please come again.
3 out of 5
Recommended
for Families
by Lynnfrom San Diego

Carson City Plaza

Posted Jan 10, 2015 on Hotels.com
The only problem I had was that the wifi never did connect the entire three days I was there. The front desk staff was helpful, and so were the maintenance people, who helped me get the chains off my car (SoCal newbie to snow).
Comment from Hotel Management
Apr 11, 2015 by Launa, Hotel Management
Dear Lynn from San Diego, Thank you for your review, we were pleased to hear you had a positive experience with our staff. In reference to your feedback on the internet, we have since your stay contracted Charter to rectify our internet issues. Please come again, we appreciated your business.
4 out of 5
Recommended
for Couples
by rodolfofrom Van Nuys, CA

close to everything

Posted Jan 8, 2015 on Hotels.com
Great stay, clean, nice personnel, close to everything. Little holes in the bed sheets, poor complementary breakfast, but, can be improved.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lathrop CA

Hotel near to Lake Tahoe

Posted Jan 8, 2015
Pros: is near to Lake Tahoe and comfortable.
Cons: breakfast can be better
Location: Grate to visit Lake Tahoe and all mountains around
It was my second time in the Hotel, i like it because is not expensive and near to lake Tahoe, it is comfortable and like in my first time every thing was easy since the moment we arrive.
Comment from Hotel Management
Mar 6, 2015 by OM, Hotel Management
Thank you Carlos from Lathrop, Ca It was good to hear your stay here for the second time was pleasing and that you were comfortable. Also that our convenient location in the Heart of downtown Carson City (close to many venues) was a good experience for you. Please come again!
5 out of 5
Recommended
for Couples
by A verified traveler

good and clean and quite

Posted Jan 7, 2015 on Hotels.com
good and clean and quite
Comment from Hotel Management
Apr 11, 2015 by Launa, Hotel Management
Dear Anonymous, Thank you for your 5 star rating, we appreciate you, please come again.
3 out of 5
Recommended
for Families
by quanshengfrom China

G

Posted Jan 6, 2015 on Hotels.com
Wifi not good
Comment from Hotel Management
Apr 11, 2015 by Launa, Hotel Management
Dear Quansheng from China, Thank you for your online feedback, We are currently contracted with Charter Communications to work on improving our wifi!