Ratings based on 173 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SF Bay area

Affordable option near Tahoe and Reno

Posted Dec 28, 2014
We chose to stay in Carson City instead of Tahoe or Reno since we wanted a less expensive option for the holidays and a place that's kid friendly. The included breakfast is a great option and had a good spread. Close to 395 freeway. It takes about 30 mins to get to Reno or South Tahoe depending on weather. The room is very spacious and the facilities were well maintained. Overall, a pleasant stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Central California

Nice but not above average

Posted Dec 23, 2014
Pros: Clean and comfortable
Cons: If they are going to offer breakfast then they need someone overseeing it on a full time basis. We saw no one at all.
This hotel was about average. Not bad but not outstanding either. The most disappointing aspect of the stay was the breakfast. The hot food was old, cold, and greasy. The pancake machine did not work. The coffee dispensers were empty etc. etc. Not impressive at all, and not Holiday Inn Express quality that we would expect.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Nov 6, 2014
Pros: Only stayed for a day but it was good.
Cons: Didn't stay long enough see what can be improved upon.
Location: Was in north part of town and had to travel to do things.
Overall stay was ok. Room was clean. Didn't have any problems while I stayed at hotel.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

surprisingly nice!

Posted Nov 4, 2014
Pros: The front desk clerk, Shari, was very professional and very kind.
Location: not bad drive from Reno airport, but not much available in immediate area other than fast food.
The hotel was super clean. The bed was extremely comfortable. The shower, bathroom, furnishings - all new and nice, and clean and attractive. The free breakfast was awesome with fresh fruit and chobani yogurt and good coffee. A wide variety of items to choose from. Free Wifi also great - it was fast. Only drawback is there is not much choice availble for dining nearby. Worth every penny. Suprising for Holiday Inn, really. I was impressed.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Fantastic

Posted Oct 23, 2014 on Hotels.com
Great place to stay. It was very clean, new, and the front desk was professional and accomidating. Also not a bad breakfast. I highly recommend this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

An okay hotel on edge of town.

Posted Oct 20, 2014
Not many restaurants nearby. Hotel staff are pleasant but not particularly glad to see you. Everything is basically okay. Nothing to write home about.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo,NY

Nice Hotel

Posted Oct 11, 2014
Pros: See above
Cons: everything was fine
Location: Location was near a lot of restaurants,and the airport
Everything went well during our stay.The hotel was well maintained,and the staff was friendly,and helpful.There are quite a few good restaurants near by.All in all a pleasant experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento

Nice hotel well located.

Posted Oct 11, 2014
Excellent comfortable room. Breakfast was mediocre, but at no charge, guess I should not complain. Lots of free parking in a well lighted lot. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

The beds were uncomfortable especially the pillow.

Posted Sep 29, 2014
Overall it was ok. The breakfast was excellent. The price was a bit too much. We really enjoyed the free wifi.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Santa Cruz, Ca

Clean, clean, clean

Posted Sep 24, 2014
Pros: Cleanliness
We frequently stay in Carson City and have stayed in many places around town. The Holiday Inn Express was a great experience for us. Although on the North end of town (less traffic) it fulfilled or needs. All aspects of the hotel were impeccable. The grounds, the lobby, the rooms and the pool area were perfectly clean. The continental breakfast was the normal quick breakfast items but even at 9:00 am they still had all one could only email for a quick meal. Fresh baked cookies in the afternoon wafted in the afternoons and the staff was very friendly and accommodating. The room was comfortable and nicely equipment with a medium sized fridge, not the little dinky kind normally in these rooms. The bed was comfy, sheets and blankets good quality. The location was an easy hop on the freeway for any place you might want to visit in the area. The Holiday Inn Express is a highly recommended Hotel for Carson City.