Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
60% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

nice romantic hotel

Posted Jul 15, 2014
Pros: the room, the terrace, the lobby surrounded by trees, occitane products in the bathroom
Cons: pool chairs and umbrellas
Location: lot's of restaurants and bars
beautiful hotel in the historic city, nice pool view and very good service
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place incredible location

Posted Jun 20, 2014
To repite every weekend because Cartagena is a magic place mix with this affordable place
2 out of 5
by pedro from bogota

LACK GOOD MANAGEMENT

Posted Jun 10, 2014
The experience was not very good, the hotel is outside the walled city which means having carried in a taxi all the time, feeding was not good, very disorganized, lack a good administration.
5 out of 5
Recommended
for Personal Event
by N. Merjudio from Bayside, NY USA

Cleanliness & comfort of room/hotel

Posted May 16, 2014 on Hotels.com
I am very satisfied with my 4 nights stay- room is comfortable, rooftop pool has an excellent view. Breakfast is excellent - fresh fruits, fresh juices, has nice variety of foods. Staffs are very helpful and pleasant. This hotel is highly recommended.
1 out of 5
by Scott from USA

Disappointment in Cartagena

Posted Feb 11, 2012
Pros: Rooftop pool
Cons: Room
Location: Good but not great.
I would not recommend this hotel at all. The pictures are great but there are many issues with the hotel. Much of it could be fixed and there were several opportunities to make our experience better, but the front desk just didn't seem to care. I'll start with what was good about the hotel and that is the rooftop pool. Bad: Hard mattress, no water pressure, paint drippings all over the room, faulty AC, spiders in bed, no Internet in room like advertised, horrible food, foul odors, small armoire, loud and on and on.