Ratings based on 47 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
Posted Jul 17, 2014 on Hotels.com
for Everyoneby A verified traveler from sarasota
Posted Jun 23, 2014
Extremely costly the phone service from the room to ANY number even local calls RIP OFF
DisappointingPosted Jun 14, 2014
Pros: The hotel had a lot of facilities and things to do. The bar was always open and played good music. The singer at night was a nice addition. The lobby
Cons: LOTS OF THINGS. The entire hotel needs to be renovated. It's very very old fashioned. The hardware in the bathrooms are falling apart. and the coffee
Location: The location is ok. But that area is just not nice at all. The beach is dirty. There are a lot of intense, scary looking people.
Our experience in this hotel was not the best. We had to ask to be moved to another room because the shower was leaking and the leaking could not let us sleep. The quality of the bathroom was very poor. The drain in our bathroom smelled soooo bad! The pool looked dirty and old. We noticed a bullet hole on one of the windows above the pool. It scared us very very much. I got hit on by the pool guy. It was very disrespectful. If we wanted to bring a guest we had to fill some entrance form with her ID number and everything. She didn't have it so we had to visit in the lobby -_- Lastly, we were charged an additional tax just because I was Colombian. We were not told about this when checking-in.
for Business Travelersby Mike from Orlando, FL
Did not met my expectationsPosted Jun 8, 2014 on Hotels.com
I was visiting for business purpose, the internet in the hotel was free and that's exacly what you get a slow mediocre internet service, very bad for an era that internet conection should be a priority for any business. GYM has very old equipment and the room was very dark, the hotel gives you the impresión that is not doing well and is cutting cost in everything.
by Luis from Miami
fourth time staying, the first time disappointedPosted May 30, 2014
Pros: always the lobby people and guards very pleasant , same as the restaurant staff, love the location,..
Cons: in general, the way it used to be, better food, better service management.
Location: shopping, restaurants, walking and the beach
been in Cartagena 5 times, 4 times at the almirante and its the first time I feel it needs lots of improvements. 1) no beach towels, excuse was pool maintenance 2) towels at the gym the charge you for water at gym (hard to believe) 3) pool was closed saturday sunday and monday , very strange 4) had to ask the maid to change the pillocases 5) I always bragged about the breakfast buffet, this time very limited 6) guy next to my room also very disapointed with the wifi and the hotel in general,.
for Getaway With Friendsby Just Visiting from Florida
AlmirantePosted May 30, 2014 on Hotels.com
Good location, friendly staff, but the rooms were outdated. 5 stars in Colombia is like 3 stars US. Concierge was great! Also stayed at Hotel Atlantic down the street and it was awesome and a little cheaper. We had a fabulous bedroom, bathroom and view!
for Everyoneby A verified traveler
Can't wait to be back!Posted May 30, 2014
Awesome breakfast, convenient and next to the beach, amazing staff, beautiful hotel overall.
Recommendedby A verified traveler
Posted Apr 29, 2014 on Hotels.com
for Everyoneby hector bolivar
TerriblePosted Apr 22, 2014
they charget extra money. No air condicion and shower reali bad
by A verified traveler
No beach, expensive and oldPosted Mar 30, 2014
Never come back too old, and expensive hotel. Breakfast was terrible