Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

JDL Hotel is close to the airport

Posted Apr 15, 2015
Pros: Beaches were right there, Airport is about 5 min away.
Cons: Staff at times appears to be distracted. Need better room cleaning. Very expensive resort for the service. They should have more affordable rates
Location: Go to Islas del Rosario. San Felipe de Barajas, Castle
Cartagena's downtown is close. Swimming pools were ok, They need better maintenance, Food was great, very tropical
2 out of 5
by A verified travelerfrom Seattle, WA

Big beachront resort near the airport

Posted Mar 31, 2015
Pros: 10th floor infinity pool, beach access
Cons: Food, beds/sheets, it's too expensive for what it is
We did not love Hotel Las Americas. It is located right near the airport and under the takeoff path. Airplanes are roaring overhead every 45 minutes or so. The 10th floor rooftop pool is amazing, but there are no umbrellas and limited shade which make it hard to spend time there during the hottest part of the day. The restaurants and food are sub par, and there really aren't other options close by. Alcohol is very expensive. The beds/sheets were not comfortable. The beach is nice to walk on and the water seems calm and easy for swimming. I would rather recommend staying in a boutique hotel with a pool in old town Cartagena. This hotel seemed overpriced for its location and quality.
1 out of 5
by A verified travelerfrom Ca, USA

Far away from everything.

Posted Mar 23, 2015
Pros: Rooms are big and clean.
Cons: Service. People on reception are not nice. They tried to overcharge us.
Location: Location is not safe!!! Stay in hotel near Cartagena's walls.
I booked this hotel because Expedia mentioned that has airport transportation. It doesn't when you need it. Hotel is far away from everything wort seeing.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very good - excellent location and view

Posted Jan 23, 2015
Pros: Staff excellent, facility and location.
Cons: See above
Location: I remained in / around the hotel -- loved it.
The Hallways were not clean. It always seem as if they had not vacumed the floor. The room needed to be mopped that I stayed in. However, your staff is outstanding -- 5 or higher. The meals, view and service are excellent. The improvements are in the cleaning the room and the hallways.
3 out of 5
by A verified travelerfrom paris

Hôtel sur la plage

Posted Jan 23, 2015
Hôtel en deux parties de qualité très differentes; à éviter le torre del mar car c'est un immeuble quelconque et qui ne présente aucun charme
4 out of 5
Recommended
for Families
by Andresfrom Rio de Janeiro

Convenient for families

Posted Jan 7, 2015 on Hotels.com
Beautiful hotel, very convenient for families. It has direct access to the beach and is only few minutes away from "la ciudad amurallada". Distant from chaotic Bocagrande neighborhood. One aspect to improve is the "children club/area" as they don't take care of kids, you need to be all times with them.....
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

The beast beach hotel in Cartagena

Posted Dec 27, 2014
If you are not staying in the old town (no beach), hotel las americas is the beast beach hotel in Cartagena.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bogota

Awesome. The best I've seen in Cartagena

Posted Dec 26, 2014
Great facilities and great service. Not close to shops or city centre but worth the stay definitely the best in Cartagena
5 out of 5
Recommended
for Families
by Peterfrom NYC

Great resort!

Posted Dec 23, 2014 on Hotels.com
This is a great facility. I have stayed at many hotels in Cartagena and this was my favorite so far. Beautiful pools and nice beach access. Lots of things for the children to do. I would definitely recommend it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel

Posted Dec 21, 2014
Very good hotel. Is close to the beach but far from the city center. The staff is great and very helpful. It is a bit overpriced but Cartagena is mostly expensive anyway. If you want to be right in the city center you will have to pay around 6usd each way in taxis. Good hotel. Totally recommended.