Sundeck

Reviews of Hotel Patio de Getsemaní

3 out of 5
Hotel Patio de Getsemaní
Calle Del Pedregal 26a-79, Barrio Getsemani, Cartagena, Bolivar

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 148 reviews" "
Rating 8 - Good. 50 out of 148 reviews" "
Rating 6 - Okay. 13 out of 148 reviews" "
Rating 4 - Poor. 6 out of 148 reviews" "
Rating 2 - Terrible. 2 out of 148 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice but the entrance is a bit annoying and out of the way. You have to ring a bell to come in and have the staff open the door to get out. No big deal but I wish I could just come and go as I please without having to bother anyone.
Stayed 6 nights in Jun 2023
Response from pp on Jul 5, 2023
Gracias por tu comentario. Esperamos que vuelvas! :)

10/10 Excellent

b

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
0 complaints friendly staff
Stayed 1 night in Apr 2023

8/10 Good

Lorena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: great location for exploring Getsemani, super friendly staff, affordable, rooftop terrace, free breakfast was served, and having a check out time of 1pm was really nice. Cons: wifi didn’t work in our room for majority of the time and room doesn’t block out sound from outside so it’s a little difficult for light sleepers in the early morning and night. *no hot water, but the lukewarm water was definitely not a problem with the hot climate of Cartagena
Response from Equipo Patio de Getsemani on Mar 28, 2023
Hola,LorenaCordial saludo,agradecemos muchisimos sus comentarios y los tendremos muy encuenta.Esperamos nos visite muy pronto.Atte:Equipo Patio de Getsemani

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Equipo Patio de Getsemani on Mar 21, 2023
BUen dia,AaronFue un gusto su visita,Saludos y caluroso abrazo

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing but good things to say about these people and this place. Thank you so much for your hospitality! I will certainly be back. <3
Stayed 3 nights in Feb 2023
Response from Equipo Patio de Getsemani on Mar 21, 2023
Buen dia,DouglasGracias por sus comentarios y para el Equipo de trabajo fue un gusto su visita.Saludos y un abrazo

10/10 Excellent

Rosalee

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic stay
We had a wonderful stay at this hotel. Breakfast was perfect to start the day.. coffee…fantastic. We throughly enjoyed the rooftop jacuzzi. One thing is there is no hot water in the shower.. apparently this is in the entire area.. cool showers were great and definitely not a deterrent for a return stay. Staff and owner very accommodating, knowledgeable and helpful. Will definitely stay here if we come back to Cartagena. Highly recommend this hotel.
Stayed 4 nights in Feb 2023
Response from Luz on Feb 12, 2023
Good afternoon, Rosalee.It was a pleasure for the Patio de Getsemani Team, her visit to her house.Thank you for the score, we hope to see you in a next opportunity.Greetings and hugs.Atte.Luz Divina

6/10 Okay

Pierre Andre

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2023
Response from Equipo Patio de Getsemani on Mar 21, 2023
Buen dia,PierreFue un gusto,atenderlos,Saludos y un caluroso abrazo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star customer service!
Stayed 5 nights in Dec 2022

10/10 Excellent

Richard

Stayed 1 night in Jun 2022
Response from Leo on Jun 8, 2022
Richard Buenas noches, Muchas gracias por tu generosa calificación. disfrutamos tu estadía y esperamos regreses pronto. Cordial saludo, Leo

10/10 Excellent

Adam X.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Dec 2021
Response from Equipo de Trabajo Patio de Getsemani on Dec 12, 2021
Buenas tardes, Adam Fue un placer atenderlos,los esperamos muy pronto Atte: Equipo de trabajo Hotel Patio de Getsemani

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it had a real feel of Cartagena. It didn’t feel just like another hotel plopped down somewhere. Leo and Luz were great!
Stayed 6 nights in Nov 2021
Response from Equipo de Trabajo Patio de Getsemani on Nov 30, 2021
Hola,Michael Gracias por su comentario,para nosotros fue un placer compartir y atenderlo en su estadia tan corta,pero muy significativa para la familia Patio de Getsemani

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2021
Response from Hotel Patio de Getsemaní on Oct 25, 2021
Douglas, muy buenos días Muchas gracias por tu evaluación. Nos complace mucho que te hayas sentido a gusto en nuestro Hotel. Dentro de nuestra política de Mejoramiento Contínuo, nos gustaríasaber que consideras que deberíamos hacer para subir nuestra calificación en el tema de "Personal". Cordial saludo, Leo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The patio has a beautiful view. Walking distance to Manga and right there in Getsemani. Room was a little small but the service is great. They are very kind there.
Stayed 7 nights in May 2021
Response from Hotel Patio de Getsemaní on May 11, 2021
Mil gracias por su comentario . estamos para servirle

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable & Great View
Really friendly owners operating the hotel. Make sure to go to the roof for the view.
Stayed 1 night in Feb 2021
Response from Hotel Patio de Getsemaní on Mar 8, 2021
Mil gracias Tristán por su comentario, para nosotros fue un placer haberlo atendido

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

F, Seattle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very simple. A bed and little else. Bathrooms are tiny. The water is lukewarm, no separate hot water faucets, but fine for such a hot climate. By USA standards, 2 star. For the right price, it’s a good hotel. The location is good and Getsemene is very fun. The air-conditioning is great, the bed comfortable, the owner speaks English and the staff Is terrific, good breakfast.
Stayed 3 nights in Dec 2019
Response from Recepcion on Dec 31, 2019
Buenos días Gracias por sus agradables comentarios fue un placer para nosotros tenerlo de visita, lamentamos mucho lo del agua caliente, efectivamente la casa no dispone del servicio por eso la pagina lo advierte.

10/10 Excellent

Eric, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful place to stay while in Cartagena! Leo and the rest of the staff go beyond to make their guests feel welcomed and comfortable. The property is located just a short walk outside the walled city in Getsemani. This is actually a big positive as 1) Getsemani is a very cool area with lots of character and 2) the walled city is very hectic with tons of tourists and traffic. It was always a reprieve to come back to the Hotel which had a very relaxing vibe. I hope I can return again one day to Hotel Patio de Getsemani and wish the owners and staff all the best!
Stayed 2 nights in Dec 2019
Response from Recepción on Dec 11, 2019
Gracias amigo! fue un placer tenerte de visita. Siempre seras bienvenido.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the atmosphere of the place.
Stayed 3 nights in Nov 2019

10/10 Excellent

gerardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from egl on Oct 21, 2019
Buenos días, mil gracias por sus opiniones nos hacen querer seguir y mejorar cada día.

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019
Response from admin on Oct 12, 2019
Mil gracias. siempre estamos tratando de mejorar en servicio y confort.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Recepción on Aug 5, 2019
Gracias por su calificación. Saludos

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to launch your Cartagena adventure!
We love this place. Very inexpensive and very friendly. So convenient to Plaza Trinidad (VERY fun area). It’s on the edge of the area but walking to other end is a fun 30-minute tour. Breakfast was fabulous with fresh fruit eggs toast and friendly conversation.
Stayed 1 night in Jul 2019
Response from Recepción on Jul 26, 2019
Muchas gracias! siempre tratamos de mejorar. Saludos.

10/10 Excellent

Mal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel in the quieter part of Getsemani. The staff are very friendly and helpful. Great views from the terrace and close proximity to cafes and restaurants.
Stayed 2 nights in Jul 2019
Response from Recepción on Jul 22, 2019
Muchas gracias! siempre tratamos de mejorar.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Recepción on Jul 18, 2019
Gracias, siempre tratamos de mejorar.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
I absolutely loved this hotel! We initially stayed one night, but the service was so great and it was so comfortable that we’ve decided to extend and book two more nights! It’s also in a great are, with most of the tourist destinations and restaurants within walking distance. One thing I’ll mention is that there is no hot water, but it’s so hot in te area that it didn’t really make a difference. And the water is Luke warm so it’s not uncomfortably cold. Overall, it was a very pleasant experience. Would definitely recommend.
Stayed 1 night in Jun 2019
Response from recepción on Jul 5, 2019
Muchas gracias! siempre tratamos de mejorar :)

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charming hotel
This was my second trip to Cartagena and I stayed again at Hotel Patio de Getsemani. It is a cheerful place with great staff who always make my visit a pleasure.I also find the location very convenient.
Stayed 3 nights in May 2019
Response from Recepción on Jun 10, 2019
Gracias amigos! esta es su casa. Un abrazo.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Extremely friendly/helpful staff.
Stayed 3 nights in Mar 2019
Response from HPG on Mar 28, 2019
Muchas gracias! Siempre tratamos de mejorar.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Patio de Getsemani
Hotel was amazing!! Clean, safe and conveniently located. The owners were excellent and took very good care of everything. I would not hesitate to stay here again when I am in Cartagena.
Stayed 1 night in Jan 2019
Response from Recepción on Feb 10, 2019
Gracias siempre tratamos de mejorar

10/10 Excellent

Anonymous, Cartagena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed are super comfortable and staff was friendly and very accommodating!
Stayed 1 night in Dec 2018
Response from esperanza on Dec 29, 2018
Mil gracias por sus comentarios . nuestra mayor satisfacción es que todos nuestros huéspedes se sientan como en casa.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The service of the personal. These people make me feel like I was at home. And they did whatever was possible to help me
Stayed 1 night in Dec 2018
Response from esperanza gomez on Dec 18, 2018
Mil gracias. por sus comentarios, para nosotros es un placer hacer sentir como si fuera su casa a nuestros huéspedes

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooftop. The owner is very nice and helpful. The city is beautiful
Stayed 2 nights in Oct 2018
Response from Recepción on Oct 11, 2018
Muchas Gracias!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet comfort
The staff was incredibly friendly and helpful. The owner was very willing to help us when we arrived late. Breakfast was also included and great. The hotel is a little out of the way, but was nice and quiet. One of the best hotels we stayed in in Colombia.
Stayed 1 night in Jul 2018
Response from Recepción on Aug 17, 2018
Mil gracias por sus comentarios , en el hotel patio de getsemani, los huéspedes son nuestra prioridad.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good, area a little too local, otherwise can’t complain
Response from Recepcion on May 10, 2018
Gracias! Siempre tratamos de mejorar.

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Recepcion on May 10, 2018
Gracias Amigos! siempre tratamos de mejorar. Un abrazo!

10/10 Excellent

Mark, Surrey, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with very friendly, very helpful staff
I felt at home here. Each person on staff was great. The rooms are basic but comfortable and the air conditioning worked well, very much a necessity in Cartagena. They do not have hot water but the showers were not unpleasant, I did not find that to be an issue. The hotel is located right on the edge of Getsemani so everything is very close by. This is in the middle of a neighbourhood, the buildings next door are a bit rundown, but I did feel safe walking back and forth from the hotel.
Stayed 5 nights in Mar 2018
Response from Recepción on Mar 29, 2018
Muchas gracias amigo! Siempre tratamos de mejorar.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service and friendly staff
Staff is very friendly and always tries to go above and beyond to make you feel comfortable at all times. Highly recommended!
Stayed 7 nights in Mar 2018
Response from Recepcion on Mar 29, 2018
Gracias siempre tratamos de mejorar.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent staff
Stayed 4 nights in Jan 2018
Response from Recepción on Feb 4, 2018
Gracias amigo! Buen viaje.

10/10 Excellent

Ilana, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and perfectly close to everything
This hotel is a cheap no frills option when wanting to stay in the center of Getsemani - it's on the edge of the area where the street its on feels a little unsafe, but we didn't have any bad experiences with safety, it just felt more 'rundown' then the more centered part of the area. The breakfast was great and the room was clean.
Stayed 1 night in Sep 2017
Response from Recepcion on Nov 16, 2017
Gracias por tus comentarios, siempre tratamos de mejorar.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Minimal, but well placed
The bed is comfortable. The location is excellent for seeing the sights. The area feels a little sketchy with people hanging out on the historic city wall (just across the street from the hotel) at all hours. Sometimes they like to yell things. I walked down this street quite a few times and no one ever bothered me. That is both at night and during the day. But it looks sketchy. I am a man. I'm not sure how I'd feel walking down this street at night if I were a woman. I don't think I would. Staff is wonderful. All of them are as kind and helpful as you can get. No one speaks great English, but they do speak some. And they will try to help in any way they can. You will not feel like no one wants to help - they are SUPER NICE here. Breakfast is always different and quite good. The rooftop area is a great place for a cold drink and to look out over the town. Drinks (coke, beer, etc.) are available for purchase and are very reasonably priced. Internet is not strong everywhere, but it is pretty good. No hot water in the shower - be prepared. But it is hot in Cartagena and this is not as a big a problem as you may think. Rooms have good air conditioners.
Stayed 4 nights in Aug 2017

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful owners
When we lost our bags the staff went the extra mile to make sure we got them back.

10/10 Excellent

Ann, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Employees
The staff at this hotel is incredible; over the top level of service and really cater to guests' needs. Example: I was being a fussy brat, pouting about how I wanted fruits which were more exotic than those they were serving. Instead of telling me they would pick some up for the next day's breakfast, they sent an employee out and he ran back to the hotel kitchen from the market in less than 5 mins with special fruit for me! Wow. But the best example happened another day of my 5-night stay. I am a solo female world traveler. A rough local market doesn't scare me. I read about the huge and especially lively (i.e. unsafe) market and wanted to experience it. When I asked the hotel staff how to get there, they begged me not to go. They said I might get robbed, etc. When I insisted, they relented and gave me heaps of advice on how to stay safe and be savvy in that environment. I admit, it was far more rough than I ever imagined! I took a taxi there at 10:30am and stayed for an hour, after which I went straight into town and joined some friends I met in Medellín. When I finally came back to the hotel around 11pm, the manager and another staff member were waiting for me in a panic. They immediately asked me where I had been and if I was ok and told me how relieved they were! Of course I was fine, just out having fun! When I checked my email, I saw they had even messaged me saying they were very worried about me. Like having a family to look after me! Very charming.

10/10 Excellent

Juankarlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Amazing service, walking distance from everything and the hospitality was great. Highly recommended!

10/10 Excellent

Sergio & Gabi, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel
We are a family of four, with two teenage girls.We arrived on a Sunday afternoon Esperanza and Leo were at the hotel entrance to welcome us. Our room had four single beds which makes it very comfortable for our family. As we settled in we immediately wanted to tour Cartagena. German the young man working the desk gave us a map of the city and proceeded to show us where the good restaurants were and how the city was laid out. We truly enjoyed the plaza that was near the hotel, it is not in the center of the tourist area but had good restaurants and a local grocery store. The first night in Cartagena there was a large Zumba class in the plaza where locals and tourist enjoyed. That was a lot of fun. The hotel has a great breakfast, and the staff goes out of their way to assure we are comfortable. Cartagena is a beautiful city which is rich in history

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THANK YOU HOTEL PATIO
Best stay in an economical hotel in a very long time. All that worked at the hotel could not have been more genuinely friendly and helpful. rooms were great, clean, and has everything you need. only a few blocks walk from the bars and 10-15 minute walk to downtown. HIGHLY RECOMMENDED.

10/10 Excellent

Kendrick, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprisingly wonderful
Pros: 10 mins from clock tower and all the main areas Cons: in a poor neighborhood so it does have that scary Street feel but staff assures me the area is safe to walk in. I walked at night, alone, and it was OK. Tip: if you're a light sleeper as for a room on the other side of hotel it's literally inches from a main road and traffic runs all night so you won't get sleep. Back rooms are much quieter Wifi: excellent coverage and speed even inside the rooms BIG plus if you need to be connected. The staff I cannot congratulated for treating me with superior service from moving me to another room to even great tour recommendations and places to go, they made you feel like you were staying at their home and provided tons of suggestions on what to do and where to go. Even the tours they offered were cheaper than the guides on the street. If you do not want to take taxis to get to centro and save money this is your best bet. After you get over the feel of the neighborhood and you only have to walk 3 blocks to get over it, all works out great.

10/10 Excellent

Samantha, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great budget place
A great value, really impressive. Quiet A/C, king-size bed, small but modern bathroom, very clean. Roof terrace is lovely. Staff were very nice and the breakfast of coffee, fresh juice, fruit and a small cooked-to-order entree such as scrambled eggs and toast is perfect. Fun area with lots of locals out in the streets.

10/10 Excellent

Marie, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, good location.
The view from the roof top terrance is beautiful. The breakfast was great. The staff was helpful and friendly.

8/10 Good

Travel Expert, Houston, Texas

Liked: Cleanliness, staff & service, room comfort
Clean, friendly staff, well located, & good value
Very good experience. This is a good value hotel for single people or couples who are looking for a clean and centrally located hotel to enjoy the attractions and nightlife in Cartagena. The room is small with a comfortable bed, attractive but simple decorations, and a very good air conditioner. The only negative comment is the shower head needed to be replaced (many holes were clogged) and the water could be a little hotter.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay at a reasonable price
This hotel is on the perimeter of the historic district of Cartegena. The staff was exceptionally friendly and helpful. The rooms were comfortable but ask for an interior room to avoid hearing street noise. The beds were rather firm and the water in the shower never got hot. However, the included sit-down breakfast was tasty and sufficient. Walking distance to the main tourist plaza takes about 15 minutes. There was a pretty patio terrace on the top of the hotel.