Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
71% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
2.9 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Walter from Palatine IL

Posted Dec 23, 2013
Pros: hotel staff very frendly
Location: close to the center and about 20 min from the beach
very good for singles and couples travelers
2 out of 5
by A verified traveler

you want review or not?

Posted Feb 6, 2012
For the price I was AT LEAST expecting quality on the level of a typical Motel 6. It fell short. Sagging bed, tiny room. Zero amenities.
4 out of 5
by A verified traveler

Convenient, and best quality you'll get for your $

Posted Jan 24, 2012 on Hotels.com
Very central, really hospitable & friendly, clean, and a great rooftop breakfast the next morning. Gets my thumbs up for sure.
3 out of 5
by A verified traveler


Posted Aug 11, 2011 on Hotels.com
the hotel quality was poor.
4 out of 5
by A verified traveler from los angeles, ca, usa

fair value

Posted Dec 17, 2010
the staff was great. the street was very noisy and busy. the room was cleaned daily. the location was conveniently located. while not a five star hotel, it was a fair value.
4 out of 5
by A verified traveler from Bogota, COL

Nothing fancy yet decent value

Posted Jul 14, 2010
Santa Cruz in not fancy, but it does provide a decent bedroom, good air conditioning, cable tv and a bathroom. No thrills yet the charm of Cartagena┬┤s historic centre. This hotel does not offer restaurants or ammenities, yet the staff id friendly and the whole experience can be defined as uncomplicated. I believe though that for similar prices there┬┤s better hotels in the area.
3 out of 5
for Families
by A verified traveler from New Jersey

staying basic

Posted Feb 10, 2010
The hotel is small- my room was pretty tight for (4) people but it had the basic accomodation for a night stay (beds n bathroom), there was no luxury to it but it was clean. My only reccomendation to them was to put a lamp in the room for the future since it's very dark inside the room and the only way of having any kind of light was by turning on the main bulb thus waiking up everybody at night!... The staff at the hotel was very accomodating, corteous and helpful as far as giving information on things to do around the city and providing me with an iron when I requested it. The area where the hotel is located - is near to every important point of interest but it is very noisy during the day due to many shops - clothing stores and at night it seemed to be a little abandoned with lots of piles of boxes all along the street. Although people told me that it was safe I was very cautious. I'd say if you need a place just to sleep for a couple of nights is aceptable, otherwise to spend a vacation without comfort is no fun.