The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

Business-related amenities at this 3-star property consist of audio-visual equipment and a meeting/conference room. Event facilities include a ballroom and exhibit space. This Cartagena hotel also offers a rooftop terrace, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides a roundtrip airport shuttle (available on request), an area shuttle, and a shopping center shuttle. A total renovation of this property was completed in September 2011.

Hotel Torre del Reloj is a smoke-free property.

A complimentary continental breakfast is served each morning in the dining room between 7 AM and 10 AM.

Room service (during limited hours) is available.

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

• No onsite parking is available.

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out time is noon

Resort fee charged at hotel/condo

Early departure fee charged

No cribs (infant beds) available

Discover

Pets not allowed

Caters to singles

Caters to couples

Caters to seniors

Caters to families

Caters to groups

No elevators

No rollaway beds available

MasterCard

Visa

American Express

Barclaycard

Diners Club

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: COP 15000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. All guests staying in hotel guestrooms must be registered with the hotel. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets, including service animals, are allowed at this property.