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Sonesta Hotel Cartagena - Cartagena Hotels
Rating: 4.0 Stars
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Sonesta Hotel Cartagena

Carrera 9 No 35 104, Cartagena - Map
 
 
"Good Hotel with a few buts"
I stayed in this hotel because I wanted to be in this part of town. At the moment of my booking it offered the best price. I am really glad I did. I enjoyed my stay very much. I was a bit apprehensive after reading the really bad reviews, but I decided to go with it anyway. I got room 516 which was the largest and most comfortable of the whole floor which I think really made a difference. It was a corner room with windows all around and views to the sea and to the mangrove which was really spectacular. It was as far as possible from the construction site. Really big with two comfortable double beds, a corner balcony lots of space, huge bathroom and spacious closet and entrance. It included breakfast which was really good and the pools were really nice. Now lets get a little more detail on a couple of issues: First I want to refute some of the most common complaints found on the reviews. They said that the service was awful and that it was some of the "worst service ever on a hotel". I have to say that my experience in terms of service was completely different. From the front desk to the guys receiving you at the entrance, to the waiters, to the cleaning ladies, they were all really nice. As a matter of fact, they all went an extra mile to make our stay really comfortable. Another major issue on the reviews was the charge of extra fees and hidden costs. I booked via Expedia and the only thing I was charged besides what I had already paid was the I.V.A.
A Traveller
Located in La Boquilla, this hotel is 0.8 mi (1.2 km) from La Boquilla Beach and within 6 mi (10 km) of Puerta del Reloj and …More

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