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Reviews of Comfort Inn at Royal Blue

2.5 out of 5
Comfort Inn at Royal Blue
335 Howard Baker Hwy, Pioneer, TN

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 118 reviews" "
Rating 8 - Good. 36 out of 118 reviews" "
Rating 6 - Okay. 13 out of 118 reviews" "
Rating 4 - Poor. 4 out of 118 reviews" "
Rating 2 - Terrible. 3 out of 118 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Feb 2024

10/10 Excellent

Paula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk lady. Very clean, with a nice hot shower.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and the service was great!!
Stayed 2 nights in Feb 2024

10/10 Excellent

Jeff

Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kelly

Stayed 2 nights in Dec 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was really nice, including things like eggs, sausage, oatmeal, yogurt, waffles, etc. They had a smart TV in the room.
Stayed 1 night in Jun 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

4/10 Poor

Donald

Traveled with family
Disliked: Amenities, property conditions & facilities
Disappointed. Not up to standards of other Comfort Inns.
Stayed 1 night in Jul 2022

10/10 Excellent

Freda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and Clean
Stayed 1 night in Jul 2022

10/10 Excellent

Sharif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Quite Comfort
Upgraded and Nice Economical Comfort Inn
Stayed 1 night in Feb 2022

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice clean place to stay.
Stayed 1 night in Nov 2021

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great will stay again.
Stayed 1 night in Nov 2021

8/10 Good

ken

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's OK.
They advertise breakfast... no, not really. They have a full bar and restaurant, open from 10:30 - 10:30, but "complimentary" breakfast is microwave 7-11 breakfast sandwiches. Not really what i was expecting. I had an afternoon flight, so they were able to offer me a late checkout for an additional $30. Room was clean, but lights in the bathroom didn't work. So, for the money, about what you would expect. They do have airport shuttle... Will see how well that works out!
Stayed 1 night in Nov 2021

8/10 Good

steven, Mililani

Liked: Cleanliness, staff & service
The staff was wonderful, the property and room was clean. I would stay here again
Stayed 1 night in Sep 2021

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness
Everyone in our group said there room smelled bad in one way or another. Mine smelt like a kennel. Staff was ok. Security guard was great.
Stayed 1 night in Sep 2021
Response from Tstory on Sep 21, 2021
We want to thank you for staying with us and for bringing this to our attention. We do apologize over the scent you had coming from your room! We will have housekeeping check it out and see that the issue is taking care of. This is the first we had heard of the smell & again we do apologize and will see that it is taking care of. We appreciate your business and hope that you will be back to stay with us again soon. SIncerely, Tracy Story

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I will stay at Comfort Inn again if I ever had to do another business trip
Stayed 1 night in Nov 2020
Response from Comfort Inn on Feb 8, 2021
Thank you for staying with us and sharing this with us and for other travelers to see! We appreciate your business and hope to see you again soon. Sincerely, Tracy Story General Manager

8/10 Good

Caleb

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riding time
We stayed here to ride in the area. It was excellent for what we were doing. I would highly recommend anyone who is wanting to ride in the area to stay here. They have a guard that stays there overnight watching things.
Stayed 3 nights in Jul 2020

6/10 Okay

Lee, Michigan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should warn people about the ATV community. This place promotes ATV riders and they were loud and running all night long! Just drove 13 hours and needed sleep, no way to sleep with the roaring motors running all night long. Will never stay here again
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Truck parking. Like No breakfast. Bad No workout room. Bad
Stayed 2 nights in May 2020

10/10 Excellent

Jana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Jennifer, SC

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
When we checked in we were basically told to go back outside and undress or we would have a $250 mud fee. First of all they are located in the area where people ride atv/utv's. What are they expecting? We weren't going to trash the place. Also, I reserved on Expedia. The other 2 couples we went with went straight in at 6:00am and paid and got their room. We were told we had to wait until 3:00pm. Same exact room. We were given trash bags to go outside in the freezing cold to put our clothes that were not even that dirty in a bag.Will NEVER stay here again. They also have to have full time security on-site because of people having trucks and atv's stolen. Not sure what he's securing.....playing on his phone sitting inside watching tv. We get to our room and there was black mold around the faucet on the bathtub, marks on the walls and a few other problems but want to be rude about a little dirt on our boots.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thee Place To Stay!
The staff was very friendly and helpful got in supper fast, great room with a very comfortable bed, excellent breakfast and checkout was a breeze.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Property could use some updating, but all in all a great place to stay. Clean, friendly staff, great breakfast.
Stayed 1 night in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best area to stop in, but hotel was good.
Place was good and clean. We stopped for the night on our way through. I didn’t get a good vibe about the surrounding area in the morning though.
Stayed 1 night in Jul 2019

10/10 Excellent

Balwinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2019

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Clean and comfortable. Breakfast was great. Friendly efficient service. Recommend!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and friendly property . Very quiet . Breakfast was typical , scrambled eggs, waffles, bagels , cereal etc
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff we were down for a funeral they let us ck in early helped us out a lot nice room
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to stop here as a result of a snow storm, an unexpected expense, but overall a pleasant staff and comfortable beds made it a worthwhile stay.
Stayed 1 night in Dec 2018

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total dump! Keep driving !!!
Dirty and spiders/bugs in the room. Filthy room and walls. Way over-charged for what you pay. This is the only hotel in the area. Hair all over in the bathroom. This hotel was NOT in this condition 2 yrs ago!
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Too bad pool was out of order ...
The hotel itself was clean and comfortable and in an easy to access area off the expressway... however upon arrival we were told the pool was out of order until tomorrow. We generally choose hotels with pools after a long drive so my daughter can let off some energy. When inquiring about the pool I was told it had rained heavily in the day so they had to add chemicals and thus it was down for 24 hours. I questioned why so long and the girl on staff said that is what her manager said to say. It sounded more to me like whomever was in charge of testing the chemicals didn’t feel like coming in to test them as my 10,000 gallon pool only needs 15 minutes after shock is added to be safe to swim. Overall nice enough place to stay for a night ... as long as it doesn’t rain too much before you arrive.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2018

6/10 Okay

Daniel

Facts of stay at Comfort Inn in Pioneer, Tenn.
Nice rooms, but check-in and check out a little disorganized. Manager had to be called to assist clerk with check in, manager was somewhat "cold". Then again at checkout, clerk could not produce a receipt for Pet charge, so she had to sign by hand that it was paid. She could not reach manager who was "off". Shower had some "mold" in one of the joints around tub.
Stayed 1 night in Jul 2018

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice.
We were here for a quick stop to sleep...just 8 hours. Beds comfy, seemed clean..didn't inspect to deeply tho. Breakfast like most( waffles, dry eggs, bread , cereal ECT) should have 2 waffle makers. Never seen pool...front desk man nice but bit slow. He was also smoking right outside front entrance, they had a sign posted at front desk " smoke free property"..soo.
Stayed 1 night in Jun 2018

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells like nursing home & rude staff
Said my room smelled like smoke when I don’t even smoke smh. Charged 150.00 to my card. Highly advise to stay away from here. Contacted them to dispute it & was told to call back the next day
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay on the I75 while travelling. Clean and comfortable.
Stayed 1 night in Mar 2018

10/10 Excellent

Mary, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling with dogs
We were travelling from Orlando to Ontario- 2 dogs with us. The facility is lovely- clean, quiet. Gas and restaurant very close by. The location was just off the highway-so, easy on, easy off-but no noise. The pet fee is $25US- higher than any other hotel we stayed at-that would be my only negative.
Stayed 1 night in Dec 2017

10/10 Excellent

Frequent Travel, West Palm Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pioneer Comfort Inn is Comfortable
Timely, courteous, helpful and professional staff.
Stayed 2 nights in Dec 2017