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Reviews of Hotel Art Palace Suites & Spa

5 out of 5
Hotel Art Palace Suites & Spa
4, Rue du Soldat Benhamou, Boulevard d'Anfa, Casablanca

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 114 reviews" "
Rating 8 - Good. 21 out of 114 reviews" "
Rating 6 - Okay. 7 out of 114 reviews" "
Rating 4 - Poor. 2 out of 114 reviews" "
Rating 2 - Terrible. 7 out of 114 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James, richardson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at this hotel. The hotel is located in a safe neighborhood. The staffs were very friendly, caring, and well mannered. The room was really clean and beautiful. The restaurants had delicious food.
Stayed 1 night in Feb 2024
Response from Aziza El Hamriti on Mar 15, 2024
Dear Mr. James, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 Good

King

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish interior design!
Stayed 2 nights in Mar 2024
Response from Aziza El Hamriti on Mar 15, 2024
Dear Mr. King, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 Good

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite is big and comfortable. The deco is good but is getting old.
Stayed 4 nights in Feb 2024
Response from Aziza El Hamriti on Mar 5, 2024
Dear Mrs. Lawrence, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding, small hotel. Lovely, very unique and fun decor, great spa and food. Highly recommended!!
Stayed 2 nights in Feb 2024
Response from Aziza El Hamriti on Mar 5, 2024
Dear Mrs. Christine, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Tiffany

Stayed 8 nights in Jan 2024
Response from Aziza El Hamriti on Jan 29, 2024
Dear Mrs. Tiffany, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 Good

Gerald

Stayed 1 night in Jan 2024
Response from Aziza El Hamriti on Jan 15, 2024
Dear Gerald, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grateful to all the staff of the Art Palace Hotel for their outstanding service during our stay. Special thanks to Mehdi (front desk manager), Hosein and Sanaa (restaurant) and the spa attendants for making our stay special.
Stayed 3 nights in Jan 2024
Response from Aziza El Hamriti on Jan 15, 2024
Dear Mrs. Maria, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Arpita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Aziza El Hamriti on Jan 8, 2024
Dear Mrs. Arpita, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Aziza El Hamriti on Jan 8, 2024
Dear Mr. Louis, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at this hotel and it was a very nice stay. We felt it was comfortable and the rooms were spacious and the beds comfortable. The staff was incredibly kind and helpful. The hotel is older, but that helped to make it feel like an authentic Casablanca hotel.
Stayed 1 night in Dec 2023
Response from Aziza El Hamriti on Jan 8, 2024
Dear Mr. Mark, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

4/10 Poor

Vladimir

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Aziza El Hamriti on Dec 21, 2023
Dear Mr. Vladimir, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

8/10 Good

Ram

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Location. GREAT stay. AMAZING STAFF
Everything was excellent. The 4 star ratings were only for the condition of the rooms... a tad bit dark furnishing..ppssibly deliberately to go with the medivial room names... but very decent space, and the icing was the brilliant staff. While we couldnt get all their names, Nadia stood out..every caring and attentive..without apparently hovering around like staff at other hotels ... The beakfast service was excellent too.
Stayed 2 nights in Dec 2023
Response from Aziza El Hamriti on Dec 21, 2023
Dear Ram, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

2/10 Terrible

Vladimir

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Aziza El Hamriti on Dec 21, 2023
Dear Mr. Vladimir, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

10/10 Excellent

Vishwajeet

Stayed 3 nights in Nov 2023
Response from Aziza El Hamriti on Dec 21, 2023
Dear Vishwajeet, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Aziza El Hamriti on Dec 21, 2023
Dear Mr. Mohammed, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Noami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Aziza El Hamriti on Mar 5, 2024
Dear Mrs. Noami, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Maame Ama

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is family friendly which we loved. Check in was smooth and really appreciated the upgrade. The spa service was excellent, the ladies were courteous and professional. The kids loved the pool. The gym was clean I just wish the windows were clean as well, the sunrise from up there is gorgeous. Breakfast was well thought out, and we enjoyed most of the selections. Our room was cleaned daily and they had a wonderful gentleman who assisted with our kids pull out bed each night. The front desk was also very helpful with scheduling transport from airport and through out our stay. All of this really made us fall in love with this place. We will be back.
Stayed 3 nights in Nov 2023
Response from Aziza El Hamriti on Nov 29, 2023
Dear Mrs. Maame Ama, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 Good

Leann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasent stay at this hotel. Staff was amazing and extremely friendly.
Stayed 1 night in Nov 2023
Response from Aziza El Hamriti on Nov 24, 2023
Dear Leann, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with amazing food. So beautiful. The staff were awesome. A must visit
Stayed 7 nights in Nov 2023
Response from Aziza El Hamriti on Nov 20, 2023
Dear Mr. Katherine, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

KAMRAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and nice staff. Loved the spa . Very clean
Stayed 5 nights in Nov 2023
Response from Aziza El Hamriti on Nov 15, 2023
Dear Mr. Kamran, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

valerie

Stayed 1 night in Oct 2023
Response from Aziza El Hamriti on Nov 17, 2023
Dear Mrs. Valerie, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room friendly stagf
Stayed 2 nights in Oct 2023
Response from Aziza El Hamriti on Oct 23, 2023
Dear Guest, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking around and many, many restaurant options in the area. Great rooms - we had the Elvis Room and it was huge. Great staff, very helpful and we'd definitely stay there again.
Response from Aziza El Hamriti on Oct 9, 2023
Dear Mrs. Tina, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. We were given our choice of suites to stay in. The spa and sauna were clean and rejuvenating.
Stayed 1 night in Sep 2023
Response from Aziza El Hamriti on Oct 6, 2023
Dear Mr. Robin, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Aziza El Hamriti on Oct 2, 2023
Dear Mrs. Karen, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor in every room. Comfortable beds, friendly staff. Excellent spa and services, good bedding and excellent restaurant on property
Stayed 1 night in Sep 2023
Response from Aziza El Hamriti on Sep 26, 2023
Dear Mrs. Svetlana, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with a great breakfast. Clean rooms. Spa in the hotel but did not us it.
Stayed 2 nights in Sep 2023
Response from Aziza El Hamriti on Sep 11, 2023
Dear Mr. David, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent reception staff, they attended to my every need. There's also an excellent bar/lounge on the premises, a full spa and swimming pool. 5 stars.
Stayed 1 night in Jul 2023
Response from Aziza El Hamriti on Jul 24, 2023
Dear Mr. Brian, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 Excellent

Rejaul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Riad in Casablanca
It a very nice place. We had suite with a big balcony which was very nice. The Bathrooms were very clean. The location was perfect. The pull out sofa bed is getting old but it was comfortable for the children.
Stayed 1 night in Jul 2023
Response from Aziza El Hamriti on Jul 24, 2023
Dear Mr. Rejaul, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing!!!!!
This trip was absolutely amazing and I definitely recommend staying here for anyone that is visiting or passing through Casablanca. I booked this hotel as I was flying out of Casablanca in the morning and wanted a nice place to rest for the night. This hotel did not disappoint! From the start of my stay, where I was greeted by the door stuff, to the easy and convenient checkin, to the amazing room that I stayed in. Everything was great, and it was a great value for money. The staff and the service went way above and beyond. I realized that I had left my toothbrush at my last hotel, I called down to the front desk to see if they had one, they did not. But within five minutes I had someone knocking at my door with a toothbrush for which they had gone out to buy. I would definitely recommend this hotel, and I cannot wait to go visit Casablanca again, and to stay at this property!!! You should definitely book here!
Stayed 1 night in Jul 2023
Response from Aziza El Hamriti on Jul 12, 2023
Dear Mrs. Jenna, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience in details with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust and to offer a great experience for our clients. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manage

6/10 Okay

Tamra Leanne

Stayed 4 nights in Jul 2023
Response from Aziza El Hamriti on Jul 31, 2023
Dear Mrs. Leanne, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, wonderful staff!
We had a wonderful stay here and I highly recommend this hotel! The staff were very kind, gracious and helpful. The room was incredible! We really enjoyed the restaurant, very delicious. Casablanca is very large but this hotel is a good location, about a 15-20 minute walk from some restaurants we tried and the Medina and Hassan II mosque.
Stayed 3 nights in Jul 2023
Response from Aziza El Hamriti on Jul 10, 2023
Dear Mrs. Julie, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Ward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice oasis in Casablanca
We really enjoyed the hotel. Short stay, but great spacious room, helpful staff and nice patio.
Stayed 1 night in Jun 2023
Response from Aziza El Hamriti on Jun 20, 2023
Dear Mr. Ward, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly helpful staff in both the hotel and attached restaurant. The room was lovely and very clean. The only issue we had was that when we tried to get a taxi to return from a sightseeing trip the drivers didn’t know the hotel. Clearly not the hotel’s fault, but perhaps an address card should be available for whenever a guest leaves.
Stayed 1 night in Jun 2023
Response from Aziza El Hamriti on Jun 8, 2023
Dear Mrs. Kathleen, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

ALFIE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite rooms. Excellent breakfast. Very good service. Friendly staff. Safe. You can walk everywhere in the city. 10 minutes taxi to Corniche. Staff gave us excellent recommendations such as restaurants, roof tops, directions. They even called ahead to make reservations for us :) Definitely recommend it.
Response from Aziza El Hamriti on May 30, 2023
Dear Alfie, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

8/10 Good

Hanilor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Food was good .
Stayed 1 night in Apr 2023
Response from Aziza El Hamriti on May 8, 2023
Dear Mrs. Hanilor, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

6/10 Okay

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Difficult experience
Started out by them not having the room we reserved available. They then moved us to another room that was very nice. After being in the room about an hour there was a terrible smell coming from the halls that permeated our room. We had to hide on the balcony and await someone to come relocate us. The next room was 3 floors down, no balcony and not as nice. Bummer!! No breakfast included which was unusual for 5 star hotel in Morocco. No bar either…. Probably would choose elsewhere next time. Unfortunately….
Stayed 1 night in Apr 2023
Response from Aziza El Hamriti on May 3, 2023
Dear Mr. Scott, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

10/10 Excellent

ANNIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The rooms were large and spacious for us and the cleaning service was excellent. We at in the restaurant and the food and service was good. We had an issue but the night manager Abdo was great! He handled the situation with calm and ease. Very professional and made sure to satisfy our need to rectify the problem. I would stay there again if ever in Casablanca.
Stayed 3 nights in Apr 2023
Response from Aziza El Hamriti on Apr 25, 2023
Dear Mrs. Annie, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Oksana, Meadville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty place. Nice location. Very helpful stuff. Downfalls: pool was closed, construction noises next door in the morning.
Stayed 1 night in Mar 2023
Response from Aziza El Hamriti on Mar 31, 2023
Dear Mr. Oksana, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Aziza El Hamriti on Mar 10, 2023
Dear Mr. Duane, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Cedric, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Aziza El Hamriti on Mar 30, 2023
Dear Mr. Cedric, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Aziza El Hamriti on Feb 22, 2023
Dear Mrs. Silvana, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

ILAN, Peru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was large and luxurious. Great food at the restaurant. The spa was amazing. They treat you like royalty.
Stayed 1 night in Feb 2023
Response from Aziza El Hamriti on Feb 20, 2023
Dear Mr. Ilan, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

William

Stayed 3 nights in Jan 2023
Response from Aziza El Hamriti on Jan 18, 2023
Dear Mrs. William, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Neeka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stated in Hotel Art Palace with my family. Great location, very clean, great service and the staff were friendly and very helpful. We left Casablanca for Marakesh and I left my boots behind in the Hotel,! The manager reached out to me about my boots, arranged a transport to deliver my boots to my hotel in Marakesh with no cost. I can't thank him enough for doing this for me.
Response from Aziza El Hamriti on Jan 17, 2023
Dear Mrs. Neeka, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

Shakil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Located in a very nice area surrounded by many restaurants. Highly recommended.
Response from Aziza El Hamriti on Jan 5, 2023
Dear Mr. Shakil, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

10/10 Excellent

regis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel in Casablanca. Impeccable facilities, state-of-the-art spa, excellent cuisine, tastefully-decorated, spacious and elegant theme suites with an array of deluxe amenities, extraordinary staff service and attitude, central location. Nothing is missing. Congratulations, expectations exceeded year after year.
Response from Aziza El Hamriti on Dec 12, 2022
Dear Mr. Regis, We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay. Yours sincerely. Aziza El Hamriti Guest Relation Manager

2/10 Terrible

Abeer

Response from Aziza El Hamriti on Jun 14, 2023
Dear Mrs. Abeer, First of all, we would like to apologize for everything that did not meet your expectations. We take your feedback very seriously and we can assure you that each of us works every day to raise our quality standards to the highest level in order to meet and exceed the legitimate demands of our guests. Best Regards.Aziza Al Hamrti Guest Relations Manager

10/10 Excellent

silvana

Stayed 1 night in Nov 2022
Response from Aziza on Nov 14, 2022
Dear Mrs. Silvana,We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay.Yours sincerely.Aziza El HamritiGuest Relation Manager

10/10 Excellent

Victoria, Voorheesville

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property!
Response from Aziza on Nov 4, 2022
Dear Mrs. Victoria,We were honored to welcome you to the Art Palace Suites & Spa and we thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay. We can assure you that we will always do our best to continue to deserve your trust. We thank you for your excellent review and we hope to welcome you back to our hotel for an equally pleasant stay.Yours sincerely.Aziza El HamritiGuest Relation Manager