Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
58% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Nat from Canberra, Australia

Perfect!

Posted May 31, 2014
Amazing! I felt that I was in the romantic city of Casablanca as a princess from days gone by. The rooms and the food are amazing. The staff are soooooooooo helpful and will do whatever they can to help you out. It isn't within walking distance to much (that I found) - but there is a fabulous hammam next door! I woke late but the staff organised a late breakfast on the balcony for me - and it was EXQUISITE! I would so definitely stay here again.
2 out of 5
by A verified traveler

Disappointing

Posted Sep 4, 2012
Pros: The Room with the Terrasse
Cons: The restaurant is Really expensive and was closed during our stay
Location: Hard time to find.
On arrival, we desperately needed to eat and was forced to go to the supermarket because the restraurant would not open (not enough clients they said). Our Taxi Driver had a very hard time to find the place. The Guest Home in it self is quite something though. The room we had was huge and clean with a nice bathroom. They refused to charge the tax fee on our Credit Card and told us the breakfast was extra which suprised us.
Comment from Hotel Management
Apr 26, 2014 by JAMIL BENIS, Hotel Management
Hello, We are sorry that you were disappointed of your Jnane Shetrazade stay . We profite to update all these points , we appologize and ask you to have the kindness to cancel your comment which give us prejudice. We rely on you for a quick diligence and we renew all our excuses . Have a nice day. JNANE SHERAZADE
2 out of 5
Recommended
for Couples
by A verified traveler

A 2 star hotel rated as 5 star

Posted Jul 8, 2012 on Hotels.com
First up..it's not not a hotel it's a villa that has been modified into a money making sort of Inn...only way on transportation is by taxi and no single operator has heard of its name and so it was very difficult to reach to this destination. Hotels.com must change it's rating from 5 star to 2 star as it is highly misleading...not at all worth being rated as 5 star....no complementary tea or coffee or electric kettle was provided that one would expect from even a 3 star hotel.. just above our room they had a kitchen or restaurant that made sleeping in the morning (at 6:30 AM) almost impossible by all sort of disturbing noises, moving furniture, dish washing etc etc... true, balcony opens up into a sort of home lawn that is shared by other inmates staying in the hotel so balcony also was not private. We would stay again in this hotel we strongly recommend to devalue its star rating to 3 star.
Comment from Hotel Management
Dec 28, 2013 by Jamil Benis, Hotel Management
Hello, We are sorry that you were disappointed of your Jnane Shetrazade stay . We profite to update all these points , we appologize and ask you to have the kindness to cancel your comment which give us prejudice. We rely on you for a quick diligence and we renew all our excuses . Have a nice day. JNANE SHERAZADE
3 out of 5
Recommended
for Everyone
by Claudia from NY, NY

I Hoped for Better

Posted May 22, 2012
Cons: They had problems getting the Wi-Fi to work, took about an hour.
Location: Location is acceptable.
Seems to me that they are trying to mke the jump up to the next level of hotel standards and hasn't quite made it yet. The physical setting of the building could allow them to do more than they are doing.
Comment from Hotel Management
Apr 26, 2014 by JAMIL BENIS, Hotel Management
Hello, We are sorry that you were disappointed of your Jnane Shetrazade stay . We profite to update all these points , we appologize and ask you to have the kindness to cancel your comment which give us prejudice. We rely on you for a quick diligence and we renew all our excuses . Have a nice day. JNANE SHERAZADE
2 out of 5
by A verified traveler

Posted Jan 16, 2012 on Hotels.com
Shabby hotel which might have been nice 40 years ago. Might not as well -- it is hard to tell now. The staff is indeed friendly but this does not compensate. Frankly, we were surprised that the hotel actually made it to the www.hotels.com as it is the first time over all the years that we were so disappointed having used this webpage.
3 out of 5
by A verified traveler from Texas, USA

Hotel Riad Jnane Sherazade - Casa Blanca Morroco

Posted Nov 10, 2011 on Hotels.com
This hotel was listed as a 5 Star hotel but was more like a three star Bed and Breakfast. We were unable to see the hotel on the internet as we were without internet service at the airport. It was a last minute reservation as a result of a canceled flight. We were greeted by the night man who did not speak English but only French. Nice guy even though we had some communications challenges. The facility is located in a neighborhood which at 10:30 PM at night was very dark and can be intimidating if you are arriving for the first time. The room were decorated with local decor which was ok but the rugs which were in the room had a pet like odor and the room had a dampness to it. Breakfast is not included and was extra. The dinning room was very interesting and comfortable. The breakfast fare was mainly bread and coffee with assorted jams. Smoking is allowed in the rooms and in the common areas. The owner was pleasant and was happy were able to find our way to his hotel. If a bed and breakfast is what you are looking for and you are packing light and very very casual (shorts and blue jeans) then this might suit your needs. This was not expectation of a 5 Star hotel but it suited our needs for one night.
2 out of 5
by A verified traveler from Australia

Great resturant but not recommended for stay

Posted May 30, 2011
This was the last hotel my husband and I stayed at on our 6 week trip and we quite disappointed. It was easy to get to from the train station (about $10 in a cab) and we easily arranged for the hotel car to transport us to the airport when we left. The size of the rooms was fine but i was very disappointed with the state our room was in. The tap fell off the wall and the plug was jammed into the bath. Worst of all the toilet was actaully quite dirty - I actually got out my anti-bacterial wipes and gel and cleaned it myself. The hotel had a resturant and it served authentic meals that were absolutely superb but I cold not recommend staying here after our experience
Comment from Hotel Management
Apr 26, 2014 by JAMIL BENIS, Hotel Management
Hello, We are sorry that you were disappointed of your Jnane Shetrazade stay . We profite to update all these points , we appologize and ask you to have the kindness to cancel your comment which give us prejudice. We rely on you for a quick diligence and we renew all our excuses . Have a nice day. JNANE SHERAZADE
4 out of 5
Recommended
by A verified traveler from Philadelphia

Internet

Posted Jun 5, 2009 on Hotels.com
The hotel's website states that there is free internet service, and the hotel owner assured us that this was the case. However we were charged approximately $30 for usage. The owner was not present during the time of checkout, so we were told we must pay the bill in full. I have emailed the hotel in hopes of settling this matter and have not received any response from them.
5 out of 5
Recommended
by A verified traveler from Reading

Little oasis in middle of city

Posted Apr 17, 2009
Hotel was very tranquil with relaxing atmosphere and beautiful garden. Room was one of the cleanest I have stayed in and the food in the restaurant was incredible. Wonderful Moroccan decor. Pricey but nice bit of luxury.
1 out of 5
by A verified traveler from paris

formule 1 est meilleure

Posted Aug 1, 2008 on Hotels.com
ils nous laisse pas prendre de la bouffe de l'exterieure j'ai jamais vu ├ža