Ratings based on 71 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
Recommendedby sarah from atlanta
easy to find, close to new MedinaPosted May 4, 2014 on Hotels.com
we stayed only one night and it was OK. there wasn't any decent restaurant in the area so we ate at the hotel. food and service were OK but relatively pricy.
Recommendedby Anne from Los Angeles
DisappointmentPosted May 1, 2014 on Hotels.com
We had paid for a junior suit with a balcony, sofa bed, robes, etc. we were given a shabby room with no balcony, a view of a wall, a bathtub that didn't drain, no robes and a hair dryer holder, but no hair dryer. The paint was peeling and it was just downright unpleasant. On the positive side, breakfast was very good and served in a charming dining room. I would NOT return.
Recommendedby Anthony from New York
Saved by the restaurant managerPosted Mar 10, 2014 on Hotels.com
Other than the restaurant manager, who is a prince, and his personnel i was disappointed with everyone else I dealt with. The front desk staff is in the wrong business.
for Overnight Stay Before Destinationby Manisha from Mumbai
PatheticPosted Feb 24, 2014 on Hotels.com
This was my worst pick amongst all the hotels.. though was staying just for a night before flying back.. this hotel was nothing more than a lodge.. horrible condition.. the bell boy ordered us to be quick to get into the elevator or leaving it, even when entering our room.. receptionist not at all cordial... condition of the room very shabby.. carpets were old & looked they belonged to some other era.. apart from the location whichn was right next to Medina, nothing at all was good about this hotel.. Please avoid!!
for Everyoneby Hisham from Toronto, Ontario
Good Hotel, Nice StaffPosted Feb 10, 2014
I would recommend this hotel for its curtious and warm services.
for Couplesby A verified traveler
Posted Jan 25, 2014 on Hotels.com
Recommendedby A verified traveler
Posted Jan 6, 2014 on Hotels.com
Recommendedby Claire from London
Posted Dec 28, 2013 on Hotels.com
They told me they can't find me in their system and asked me to pay the fee in cash even I showed them my receipt from hotels. Very disappointed.
for Everyoneby Bouraoui from SOUSSI
Decent hotel for the price and locationPosted Dec 3, 2013
Pros: friendly staff, good service, clean room, good location.
Cons: the furniture is outdated.
Location: close to many attractions
I only stayed one night but it was pleasant.
for Everyoneby Mel from Singapore
Good service by front desk and taxi driverPosted Nov 13, 2013
Casablanca is a charming place. If only the movie was not shot in Hollywood.