Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Very helpful staff

Posted Jul 27, 2014
Pros: The staff were very keen to be helpful. Even included collection from Airport.
Cons: It is a functional modern business hotel with helpful staff, it is not a romantic Hotel.
Location: Residential area but near to airport.
Single night stay in family room. The staff were going out of their way to be helpful.
5 out of 5
for Everyone
by John from London, UK

Excellent value!

Posted Sep 7, 2012
Pros: It has great facilities and lovely staff.
Cons: Location but that didn't spoil our stay, it was nice to come to the peace and quiet after a busy day sightseeing.
Location: About 20 minutes drive from the centre in a residential area.
We knew the hotel was located some distance from central Naples so were prepared for having to use taxis as we were not hiring a car. Thanks to other travellers' advice we also knew we should call the hotel on arrival at the airport for them to send a taxi to collect us as this would be cheaper. This worked like a dream and we later found out it was complimentary! Hotel was very quiet during our stay but we made good use of the lovely pool and tennis courts (there is also a new gym and indoor pool next door due to open soon). Breakfast was included which was buffet style, plenty to choose from. We also ate in the restaurant which was very good and not too expensive. Staff were very helpful and friendly. There is a small parade of shops outside which has a mini supermarket. There is nowhere to really walk to near the hotel apart from a great restaurant Vesuvio and a bar, otherwise you have to get a taxi, the nearest train station is about 3km away. Hotel very accommodating with providing transfers into town, taxi costs around 30 euros to get back. Would definitely recommend this hotel particularly if you had your own car.
5 out of 5
for Everyone
by Burt JRT from Bath, UK

Great Hotel for all - nothing was too much trouble

Posted Sep 3, 2012
Pros: The helpfulness of the staff, the superb meal, the presentation, comfort & cleanliness of the room and the excellent pool amenities.
Cons: None
Location: The location is out of town and we were unsure of the surrounding area until we arrived at the Hotel. Excellent views towards the mountain.
We, a family of 3, arrived at Naples airport at 2100 in the evening and were picked up from the Airport by transport prior arranged with the Hotel. On arrival for our 1 night stay, check-in was swift and, after unpacking in our room, we went to the Restaurant at 2225 only to discover that It was due to close at 2230 and so we asked if it was possible to have a snack, We were shown a table, given a Menu and an invitation to order a meal which was freshly prepared, superb and excellent value. The staff waited until we had finished before preparing the tables for breakfast - nothing was too much trouble. After a comfortable night, we departed after a complimentary breakfast the following morning to collect our rental car and start our holiday. Do not be deterred by the area on the journey to the Hotel - you will be pleasantly surprised on arrival.
5 out of 5
for Families
by Maria

Beautiful Hotel, wrong location if without a car.

Posted Aug 31, 2012 on Hotels.com
Stayed for 3 days at San Mauro Aug 2012. Staff were very helpful and friendly. We were given a fantastic room which was more like a suite. Clean, spacious and comfortable. Swimming pool was fabulous and child friendly. Breakfast was cereal, pastries, croissants a typical Italian breakfast. Cannot fault the hotel just the location. Naples and outskirts are extremely dirty with rubbish left on streets. If you have a car this is an amazing hotel with pompei only 30mins away and almalfi coasts and hour away. Would not recommend if you have no independent means of transport as did not feel comfortable walking around.
5 out of 5
by A verified traveler from North Wales, UK

St Mauro Hotel, Casalnuovo Di Napoli, Naples Italy

Posted Oct 27, 2011 on Hotels.com
My 4th or 5th stop, great hotel, spotlessly clean, great rooms, friendly, helpfull staff. One of the best hotels I've ever stopped at anywhere in the world.