Couples treatment rooms, sauna, Turkish bath, body treatments

Reviews of The Oitavos

5 out of 5
The Oitavos
Rua De Oitavos, Quinta da Marinha, Cascais

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 198 reviews" "
Rating 8 - Good. 56 out of 198 reviews" "
Rating 6 - Okay. 22 out of 198 reviews" "
Rating 4 - Poor. 6 out of 198 reviews" "
Rating 2 - Terrible. 2 out of 198 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cy

Stayed 2 nights in Sep 2023

10/10 Excellent

Lenita

Stayed 3 nights in May 2023

10/10 Excellent

Omolola

Stayed 3 nights in Nov 2022

4/10 Poor

Christian

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property said it has three restaurants but only one was open. They offered a vegan option that was "Tuna tataki"... The reception/concierge staff were generally rude and unhelpful. If you want to order food to the hotel because they only have one restaurant, don't worry they will only charge you 30 euros to bring outside food into the hotel.
Response from Reservations & Golf Department on Jan 18, 2024
Dear Mr Christian,Thank you for choosing The Oitavos and for your feedback.The comments of our guests are extremely valuable to help us improve our services and we ensure you that we will be taking a careful and rigorous analysis so that we can correct the less positive aspects mentioned.Looking forward to welcome you back in a near future, so that we can meet your expectations!Kind regards,

8/10 Good

Máté, Budapest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Tayla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge rooms, incredibly nice staff and amazing view. Room service could be more diverse and kid friendly but they were kind enough to allow us some alterations ;)
Stayed 3 nights in Aug 2022
Response from Reservations & Golf Department on Jan 18, 2024
Dear Mrs Tayla,Thank you for your preference for The Oitavos. Our team is glad to know that you enjoyed your stay and our facilities, as well as our staff!Following your feedback, we will also look into the least positive aspects mentioned and understand how we can improve.We hope to welcoming you again, as soon as possible!Kind regards,

10/10 Excellent

Olivier

Stayed 1 night in Jul 2022

8/10 Good

S

Business traveler
Liked: Cleanliness, room comfort
Decent hotel in Cascais
The rooms here are really spacious and quite comfortable; the pillows on the bed were very soft. Overall the condition of the hotel is ok; it doesnt feel as quite the standard you would expect for the price. Pool area is nice, food was good. Bar doesnt stay open late.
Stayed 1 night in Jun 2022
Response from Reservations & Golf Department on Jan 18, 2024
Dear S,Thank you for your preference for The Oitavos. Our team is delighted to know that we met your expectations and that you enjoyed our rooms , as well as the pool and restaurant!We hope to receive you in the future.Kind regards,

4/10 Poor

Michael, Montreal

Liked: Cleanliness
Stayed 5 nights in Jun 2022

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel With Great Staff
Great hotel. We had a premium loft room & it was beautiful. Very spacious. Love the open plan design. The staff were great especially Maria on reception and Thiago the concierge. They couldn't be more helpful. Good gym and plenty of pool loungers. Easy to get into the centre by Uber or taxi for 5euro. We rented bikes which were brought promptly to the hotel. Breakfast was very nice too.
Stayed 3 nights in Jun 2022
Response from Reservations & Golf Department on Jan 18, 2024
Dear Mrs Alison,Thank you for your preference for The Oitavos. Our team is delighted to know that we met your expectations and that you enjoyed your stay and our staff, as well as our factilities and the beautiful area surrounding the hotel.We hope to welcoming you again, as soon as possible!Kind regards,

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Good hotel, if you don’t go with kids. No facilities whatsoever for kids. It’s also overpriced and hotel was fairly empty with no real atmosphere
Stayed 3 nights in May 2022
Response from Reservations & Golf Department on Jan 18, 2024
Dear guest,Thank your for your feedback! Following your feedback, we will look into the least positive aspects mentioned and understand how we can improve.Kind regards,

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bond lair hotel
Slick hotel, spacious rooms, attentive, friendly and helpful staff.
Stayed 3 nights in Apr 2022
Response from Reservations & Golf Department on Jan 18, 2024
Dear Mr Benjamin,Thank you for your preference for The Oitavos.We are delighted that you enjoyed your stay and we hope to receive you in the future!Kind regards,

6/10 Okay

Edward

Traveled with partner
Liked: Cleanliness
Strange decor, very sterile like a hospital. Overall it was OK. Everything upsells... 20 EU for an indoor pool. 15 EU for 2 HR bike rental, and the service was slow in the overpriced restaurant. The good, the room was huge, and the view was fantastic. The room was the best part. The outdoor pool was nice and chill too.
Stayed 1 night in Oct 2021
Response from Reservations & Golf Department on Jan 18, 2024
Dear Mr Edward,Thank you for your preference for The Oitavos. We are glad to know that you enjoyed your stay. Following your feedback, we will also look into the least positive aspects mentioned and understand how we can improve.We hope to welcoming you again, as soon as possible!Kind regards,

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Friendly staff and beautiful rooms
Stayed 2 nights in Sep 2021
Response from Reservations & Golf Department on Jan 18, 2024
Dear Mr Thomas,Thank you for your preference for The Oitavos and for your feedback! We are glad that you enjoyed your stay, as well as our staff.Hope to receive you soon!Kind regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely disappointing stay with unfriendly professionals, disgusting cleaning and horrible overall experience.
Stayed 2 nights in Aug 2021
Response from Reservations & Golf Department on Jan 18, 2024
Dear guest,Thank you for choosing The Oitavos and for your feedback.The comments of our guests are extremely valuable to help us improve our services and we ensure you that we will be taking a careful and rigorous analysis so that we can correct the less positive aspects mentioned.Kind regards,

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Ed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very large rooms with very good bed and large balcony. But aif you dont play golf, not much else to do. Complez looks like a silicon valley building LOL. Recomend other hotels for better access to beavmch and town.
Stayed 3 nights in Oct 2019
Response from Reservations & Golf Department on Jan 18, 2024
Dear Mr Ed,Thank you for your feedback and we are glad that you enjoyed our rooms and balcony! Hope you enjoyed the amazing view!We appreciate your comment.Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean large and we'll kept up views fantastic
Stayed 7 nights in Jul 2019
Response from Reservations & Golf Department on Jan 18, 2024
Dear guest,Thank you for your preference for The Oitavos. Our team is delighted to know that we met your expectations and we are glad that you enjoyed your stay and the stunning views!We hope to welcoming you again, as soon as possible!Kind regards,

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, spacious, great staff great golf and super amenities
Stayed 1 night in Jun 2019
Response from Reservations & Golf Department on Jan 18, 2024
Dear Guest,Thank you for your preference for The Oitavos. Our team is delighted to know that we met your expectations and we are glad that you enjoyed your stay and our golf course.We hope to welcoming you again, as soon as possible!Kind regards,

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2019

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place tonstay
We arrived and were upgraded straight away. The service was brilliant. The breakfast was a wonder and catered for everyone. Access to the golf course was by way of a cart path.
Stayed 3 nights in Apr 2019

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property, welcoming staff and excellent rooms with panoramic ocean views! Will definitely stay again!
Stayed 4 nights in Mar 2019

10/10 Excellent

Holt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as it gets
Unbelievable stay. Just a great hotel. On par with a Ritz Carlton at least . Serene, peaceful, understated. Beautiful location with breathtaking beaches near by.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, and great food. We had a wonderful couple of days. Definitely will be back
Stayed 2 nights in Mar 2019

10/10 Excellent

JANET

Liked: Cleanliness, staff & service
Away from crowds beautiful scenery from hotel
Great view pool and golf course. Great breakfast
Stayed 2 nights in Oct 2018

6/10 Okay

SL, New York, NY

Liked: Cleanliness, staff & service, room comfort
This hotel was the most disappointing of the amazing hotels I stayed in throughout Portugal, though the most expensive. The massive building looked more like a remote office building structure -- indeed you need a taxi to get anywhere, and the interior as well as the room were very cold and austere; massive dark hallways gave it the feeling of a prison, and overall it felt more like a retirement village than a happening hotel. The place itself felt empty and the restaurant plunked in the lobby -- serving a mish-mash of non-Portuguese but very expensive food - was nearly empty as well. The deck seemed smaller than advertised with virtually no view of the ocean, and rather worn with rust all around -- just remote dry fields all around. Best feature was the pool area and restaurant (delicious pork belly entree...); gym was efficient but dark/windowless and sweltering. The staff were very helpful and friendly. Not what to expect from a five star hotel, which also felt like it nickel and dimed you with charges for luggage delivery, coffee capsules in room, etc.
Stayed 2 nights in Aug 2018

10/10 Excellent

Lori, Richmond

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing hotel! Such a unique location and property. Will stay there again!!
Stayed 6 nights in Aug 2018

8/10 Good

Shivam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, so many ways to enhance guest experience
The resort is in a lovely area. Very peaceful location. We did receive a good vegan meal on explaining to the order-taker who came to our room herself to ensure that the meal was up to our expectations. For a resort of this level, vegan options should have been part of the menu. And it would have been really nice if the staff could have shown us the facilities in the resort. Felt like the resort is a bit under-leveraged.
Stayed 1 night in Jul 2018

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place for r and r
Extremely luxurious and comfortable. Bed, pillows, room layout were perfect. Loved the pool and chaises. Fell asleep so easily while sunning.
Stayed 3 nights in Jun 2018
Response from Reservations & Golf Department on Jan 18, 2024
Dear Mrs Janet,Thank you for your preference for The Oitavos. Our team is delighted to know that we met your expectations and we are glad that you enjoyed and had a comfortable stay.We hope to welcoming you again, as soon as possible!Kind regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 17 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique hotel on fabulous golf course
The hotel's design is ultramodern. The room are very spacious with large balconies with views of the golf course and ocean. The staff is very attentive and helpful. It is close to Lisbon and Sintra without the hassles of staying in the city.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel but let down by individuals on service
Was disappointed on arrival as expected better service from a 5* Hotel. Stood at desk for a while before any acknowledgement from two people we could see towards back whilst lady was already dealing with someone at front. They made No attempt to come to us to help. We just stood there. Went to room and was surprised that had to pay £2 each for hot drink that you make yourself. As extremely hungry decided to go to the pool area to order some food. Once again staff there but busy chatting to each other. Had to approach them to ask if had menu. It was given and staff went away. Chose what wanted assuming will be back to take order. Did not happen. We had to get up and make our way to them for attention.. First impressions on arrival.Very poor customer services.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Trendy Hotel
Wonderful hotel. Unique design and vibe. Great location to visit many parts of Portugal.
Stayed 6 nights in Jul 2017

10/10 Excellent

Melissa, Charlotte, NC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prestine!
Marvelous views, room service, ambience, and amenities! I recommend highly, you'll be glad you went!
Stayed 3 nights in May 2017

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and style
Super relaxing and stylish. Great food and lovely staff. Would definitely visit again.

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly people
Nice hotel with nice pool and a golf

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Portugal
We've traveled to a lot of places: Europe, New Zealand, many places in the US, Mexico resorts, and this is one of the best places we've stayed in. If you come to Portugal, we highly recommend staying here as it is 20-25 min to Lisbon, 25 min to Sintra, 20 min to Cabo da Roca & 5 Min to Cascais and Estoril. Additionaly, it is located in a Very Nice area (upper scale community). The location of the resort is great for the views, lots of activities, and great weather near the ocean. You MUST get the breakfast package as it is a very elaborate spread with very fresh fruits, with ordering service (cappuccino's omelets, etc..)

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

B, D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Worth the price.
Great stay, hotel is wonderful. Rooms are big with a nice large balcony. Separate shower and bath tub. Comfortable beds. Very quiet area, not in the middle of town. Short taxi ride to Cascais for approx 6 euros.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting hotel
We liked this hotel, but the design style might not be for everyone - particularly the glass boxed bathroom facilities in the room. The room was huge, nice layout, lovely bath looking out of the window, nice toiletries. The setting of the hotel is lovely - it's worth getting bikes to explore the area. All of the food we ate in the hotel was of a high standard - it's definitely worth getting an inclusive breakfast rate. Staff members were friendly and the service was generally good apart from one morning at breakfast when it was chaotic - staff don't seem to cope well when it's very busy. We had excellent massages in the spa, but they were expensive - more pricey than London! Several minor irritations: the door to the spa from the balneotherapy area was sometimes closed so you had to walk a long way round. Also, children are not supposed to use this area but we often saw children in there - it is not policed by hotel staff. The changing rooms in the spa have motion activated lights, but don't work everywhere so you end up showering in the dark. Like many hotels there are tea and coffee facilities in the room - however these are not complimentary - 2euros for a tea bag is very stingy - best to take your own!

6/10 Okay

Verified traveler

Liked: Room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ziyi, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable room but very poor services
The room is great, very large, with very comfortable bed. Service is not poor for a 5 star hotel, always long wait for some one come to you whenever we were in the restaurants for lunch or dinner. Seriously lack of waiters there. We went there to play golf, it is hard to book tee time, as we couldn't get the tee times me suits our plan, we decided to relax at the Spa, which has extra charges unlike most 5 hotels we stayed before, they are free of use. But the worse was the service and facility, hardly anyone in the Spa, no hair conditioner, stream room was fitted with a sort plastic chairs, smells bad in the high heat. Other steam rooms I had been to are fitted with the tiles. Shower got no hot water, when I finally found the only person worked at Spa, this young girl doesn't seem understand what is going there and she was rather quiet, not keen to help out. I don't know how a 5 star hotel can place a untrained staff in sole charge of the large spa.

8/10 Good

kat, boston ma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf resort near cascais
Very modern. Large comfortable room with open bathroom. Terrific views. Nice pool. Nice golf course. Pleasant staff and good restaurant.

8/10 Good

Joseph, Eatontown, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice
everything was really very nice except the 4 nights except it took them our entire stay to get the wifi working on the last night. Very large room, nice balcony, quiet beautiful location. See-through doors on the bathroom is not for me....I wouldn't hesitate to stay again regardless.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Excellent hotel for business and leisure. Staff were very helpful and polite. Excellent golf course.