Minibar, in-room safe, desk, blackout drapes
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Reviews of Hotel Royal Caserta

4 out of 5
Hotel Royal Caserta
Viale Vittorio Veneto, 13, Caserta, CE

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 707 reviews" "
Rating 8 - Good. 288 out of 707 reviews" "
Rating 6 - Okay. 51 out of 707 reviews" "
Rating 4 - Poor. 11 out of 707 reviews" "
Rating 2 - Terrible. 4 out of 707 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gerard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
? ! ?
Stayed 3 nights in Mar 2024

10/10 Excellent

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk agents were very friendly, professional, and helpful. Room was clean, well designed, and supplied necessary items like in-room coffee, tea, and toiletries. Breakfast buffet was welll stocked with a large variety of food and drinks. Located in an amazing area very near the palace, train station and restaurants. The staff really went above and beyond to make us comfortable. We highly recommend this property!
Stayed 1 night in Mar 2024

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work & Play
Some of the best staff, very accommodating, helpful in everyway. Good breakfast each morning and friendly staff. Hotel was situated well for our needs, both work and places to visit. Definitely visit the Royal Palace. Bring food to eat at a bench outside, weather permitted, or use the services that they have. Upon departure, had the best concierge help us with the taxi ride to the airport. Ciao
Stayed 1 night in Dec 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the train and Flix bus. Superior room was very Nice. Good restaurants close by. Palace across the street. Would definitely stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff is very kind, professional, and helpful. In general the hotel is worth the price. It needs some renovations in carpets in lobby and hallways. The elevators also need maintenance. I was satisfied.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and elegant! This lovely hotel is conveniently located in walking distance of very good restaurants, rental car office, and right across the street from the Royal Palace. With wi-fi, air conditioning, and an elevator, the hotel provided everything we wanted, but its true gems are the hard-working and dedicated staff who overwhelmed us with their kindness. The manager Viviana made sure we were comfortable during the extreme heat, and with her team at the front desk, especially Mariana and Emilio, all our questions and needs were taken care of.

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent staff the breakfast was good and there is a nearby parking garage just across the street.
Stayed 4 nights in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
nice place for a quick trip through Caserta. Walking distance from the train station. Great meal around the corner at Farina Restaurant.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located well kept hotel
Good location near the royal palace and shops & restaurants. We’ll kept with up to date appliances but, as usual with Italian hotels, regrettably no iron & ironing board.
Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Lovely modern, clean hotel, right next to the Royal Palace. Wonderful staff, large rooms, delicious dinner!
Stayed 1 night in Sep 2023

10/10 Excellent

Margaret

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location was convenient to the train station and the Royal Palace. Breakfast was great. Rooms were clean and staff were helpful. Not a whole lot of frills, but they delivered everything we needed. Well-managed. The rainbow lighting and frosted glass in the shower were . . . interesting.
Stayed 7 nights in Jun 2023

10/10 Excellent

Maurizio

Traveled with partner
Liked: Cleanliness
Very friendly and accommodating stuff. The rooms are very clean and nice . Very much recommend
Stayed 2 nights in Jun 2023

10/10 Excellent

Paulette

Stayed 1 night in May 2023

10/10 Excellent

Silvana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2023

10/10 Excellent

Bruce, South LakeTahoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Joseph

Stayed 1 night in Apr 2023

6/10 Okay

charles

Traveled with family
Liked: Cleanliness, staff & service
Location was great. Property was a bit dated.
Stayed 1 night in Oct 2022

10/10 Excellent

Lino, Basking Ridge

Stayed 2 nights in Sep 2022

10/10 Excellent

Rich

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, located across the street from the Royal Palace garden and the palace itself (it is similar to Versailles in size and scope). Across the other street, a short walk leads you to a nice area with restaurants and shops. We enjoyed walking there every night. The breakfast was very good, one of the best we've had in hotels in the area. The room was very comfortable and while next to a very busy street, the noise level as acceptable. Traffic in the area of the hotel is very busy, so be careful and attentive ! GPS navigation was always correct. The hotel has very limited parking in front - 7 small spots. Some web sites indicate parking and free parking but it is limited. Just past the hotel you can go into a tunnel and access a large parking structure. We were told at check-in that a hotel discount was possible, but found out otherwise. It is 1 Euro per hour in the structure, then a 5 minute walk to the hotel. I don't recommend parking on the street.
Stayed 2 nights in Sep 2022

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Bruno, pompton plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel!
Stayed 1 night in Aug 2022

8/10 Good

Francesco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for visiting the reggia Di caserta
Very clean and the service was super. All very gentle and attentive. Downside is the parking space very little so almost.always full and we had.to use an off site pay to stay parking. Also not the best.to find sofa beds instead of proper single beds for the family room when it is advertised as a 1double + 2 single beds (a single bed is different from a sofa bed and shall be declared clearly). Overall I still give the hotel a 4 stars out of 5.
Stayed 1 night in Jul 2022

10/10 Excellent

Carolyn

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Mark

Stayed 1 night in Apr 2022

8/10 Good

Jane, York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located especially the Royal Palace. Good selection for breakfast.
Stayed 3 nights in Dec 2021

10/10 Excellent

JACK E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel near Royal Palace and Gardens
it was a good stay, good free breakfast, limited on-site parking (get there early).
Stayed 1 night in Dec 2021

10/10 Excellent

Victoria, los Angeles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a perfect location closed to La Reggia and the train station. The room was clean and comfortable. The breakfast was plenty. I would recommend it!
Stayed 2 nights in Dec 2021

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel… Right next to Caserta Palace friendly staff ..Parking directly in front of hotel… Simple and easy
Stayed 1 night in Nov 2021

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

SUSANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at this property… The parking lot is very small and was full when we arrived so we had to find parking on the street. It’s in a great location very close to everything. I would stay here again!
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
It was close to the places we wanted to go. It was close to the places we wanted to go.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. After checking out, we were still permitted to leave our car there while touring the nearby Royal Palace.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Chi Ping Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caring and Considerate
Super friendly and considerate Team at Reception, being extremely helpful and going out of their way to accommodate Guests at their Business Desk and solve small inconveniences such as helping with arranging Speedpost DHL pickup even after Guest checkouts etc. (Thank You Valeria !) Great Breakfast Buffet and great Parking in front and near Hotel . Excellent Location, we will be back ! Roland Shanghai and Ching C.P. Annie
Stayed 1 night in Jan 2020

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, location, and value.
Friendly helpful staff. The dinner at the restaurant was quite good! We saw several locals at the restaurant, not just guests, so that’s a positive sign. We would certainly return!
Stayed 1 night in Jan 2020

8/10 Good

Newman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a comfortable stay after given the right room
Paid a superior room but on check in being given a standard room... if not aware of what i booked then will be very different in experience... went to the front desk to ask for change and was like i was cheating them... words are words and they all wrote on my booking confirmation and they gave me what i booked.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to the Reggia di Caserta. Friendly front desk staff, clean rooms and excellent breakfast.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was a good spread, there was complimentary pastries and juice in the afternoon too. Good location just opposite the palace and near the train station.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Business traveler
Baic amd clean
Hotel was far from 4* basic but clean. Service slow and if you want a drink from the bar and don't want to wait forever you need to go to reception to ask for service. The room was clean but again very basic, overall ok for a quick trip.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel across from palace
Great location about 100 meters from the train station, across from the reggia. Big room. Actually had the suite with a jacuzzi. Small gym inside. Centrally locates, clean rooms. Good restaurant and a staff that speaks English.Made recommendations of some excellent local restaurants.I will stay here again
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 13 nights in Sep 2019

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located near the palace
This hotel situated near the Royal Palace but a few blocks away from the main tourists street. It’s quiet and comfortable. If you are visiting the palace in the summer, advise you to go either in the morning or near the evening to avoid the direct sunshine. As the palace is huge, there are a lot of walking in the sun.
Stayed 1 night in Aug 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, cruddy area. Well worth the price.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019