Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby Peter from London, UK
Quality delivered "as it says on the tin"Posted Jul 28, 2013
Pros: Exclusive quality and service
Simply exceptional service from every member of staff. Quality delivered on all fronts.
for Familiesby Steve O from US
Very RelaxingPosted Jun 26, 2013 on Hotels.com
Very friendly staff all the way from check in to check out. Spacious comfortable rooms. Good food - Gordon Ramsey menus - and good wine list. Excellent pool facilities. Very relaxing - and cooler - for for us after the heat (41 deg C) and hustle/bustle of Rome (about 2 hrs away). Siena about 15mins drive from hotel.
Recommendedby A verified traveler
Posted Jan 31, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Jul 27, 2012 on Hotels.com
Castel Monastero was a beautiful hotel in a wonderful setting. If you are looking for a wonderful place to relax this is it. The staff was extremely attentive and helpful. The food at the hotel was wonderful and the experience was one that we will not forget.
for Couplesby Andy
Relax in TuscanyPosted Jun 21, 2012 on Hotels.com
Castel Monastero is a beautiful hotel and spa with fabulous service. The staff are extremely friendly and go out of their way to provide everything you need. Can't speak for all rooms but ours was stunning and extremely quiet. Fabulous large bed, great linen, lovely lounge area and an amazing bathroom with bath and walk-in shower with plenty of high pressure hot water. I only have two negatives for the hotel. Firstly, the two restaurants were extremely quiet. I don't mind intimate but there lacked any atmosphere owing to how quiet they were. Not sure why, but the hotel (in mid June) seemed extremely quiet, especially at night. The second point I feel more strongly about. I find the prices for both restaurants to be unrealistically high for the quality of the food. Don't get me wrong, the food is nice and I am happy to pay through the nose for the very best but sadly this is far from that and the prices simply do not reflect the standard well enough. Aside from this for a couple of nights it was stunning. Afraid I cannot comment on the spa as it was fully booked whilst we were there - again I found this strange since the rest of the hotel was very quiet. I would hope this didn't represent limited capacity should the hotel be busier. Would recommend booking treatments before you arrive.
Recommendedby A verified traveler from Bath, UK
Castel MonasteroPosted May 31, 2011 on Hotels.com
A wonderful place with very attentive staff. Any requests were given swift & effective attention. They made us feel like we were the only guests there during our 4 day stay - of course we were not! Good food, first class accomodation / facilities & beautiful surroundings Would highly recommend.
for Couplesby Swags from Orange County, CA
Doesn't get any better than thisPosted Nov 3, 2010
A little tricky to find because of the address, but once you figure out it's in Colonna del Grillo and not really Castelnuevo Berardenga, you're golden. It's probably 2-3 minutes (2 miles or less) off the main road going from Arezzo to Sienna, so it's very easy to use this property as a home base for day trips to all the hill towns, as well as Siena. Fab-u-lous is the only way to describe this 5-star property in a beautiful, quiet, calming setting that looked like a small village. We didn't have time to try their spa, but it was as amazing as the property itself. Our room was outfitted with every comfort we could have dreamed up - it was easily as good as our master suite at home. They took care of us like family. If you've ever stayed at Blackberry Farm in Tennessee, this was a similar experience - when you'd go down to dinner, they'd come in, clean up your room, turn the television to classical music and put the lighting on. Everything was perfect. Thank you, Castel Monastero!
by A verified traveler
Posted Oct 31, 2010 on Hotels.com