Ratings based on 120 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
for Business Travelersby A verified travelerfrom West Vancouver
Overnight is finePosted May 11, 2015
Pros: The lady at the frontdesk is extremely professional and friendly.
Part of the room has been renovated but a rusty light fixture in the bathroom and a stained bathroom sink put me off.
for Everyoneby A verified travelerfrom castlegar
Nice staff very helpfulPosted Jan 18, 2015
Stayed for three days was very comfortable staff was very helpful and friendly
for Business Travelersby Jeremyfrom Kelowna
Quick business tripPosted Jan 16, 2015
The room was big but dated. The lobby looked brand new but the renovations did not continue through out the rest of the hotel. Internet was terrible and struggled to access emails. No breakfast was included in the stay which may help my decision to stay at the super 8 next time I am in town.
for Business Travelersby Stevefrom Enceladus
No surprises, good for a short stayPosted Dec 4, 2014
Everything was fine. Good hot tub! Room was too hot, but that was my fault, there was a functioning thermostat in my room. Long walk to the elevator!
for Business Travelersby Frederick
Posted Oct 4, 2014
for Everyoneby A verified traveler
Our StayPosted Oct 4, 2014
Pros: Enjoyed the staff and pool. The comfort was very adequate.
Cons: Would suggest including a continental breakfast. With no restaurant available we had to find alternative
Location was key and staff was very helpful. Our visit was for a sad occasion so it was somewhat muted.
for Personal Eventby SLMfrom Vancouver
Close to restaurantsPosted Sep 23, 2014
Clean room & comfortable beds, unfortunately no free continental breakfast. They have a pool & hot tub but did not try them so unable to comment but the rest of the hotel was clean.
for Everyoneby A verified traveler
easy accessPosted Sep 17, 2014
Pros: clean and quiet
Cons: modernize guest room, improve lighting in rooms.
Location: had a great meal at Boston Pizza across the road.
Hotel lobby was nicely modernized...too bad the room still have worn out 80's décor. elevator is at far end of building...should be closer to lobby
for Everyoneby A verified travelerfrom bristol, uk
Better than expectedPosted Sep 14, 2014
Pros: The front office staff and cleaning staff were all very friendly and helpful
Cons: Bathroom a little dated but everything worked well or better than more expensive hotels that we have stayed at on this trip
Location: Great sculpture trail
This hotel had a terrible write up and we couldn't find anything else so we went expecting nothing. We were surprised, yes it's dark and the bathroom is dated. But all staff were very friendly and helpful, the beds were comfy and the in room facilities were as stated. We had no grumbles
by A verified travelerfrom Retired Traveller
Checking InPosted Sep 10, 2014
Cons: Policy's on check in.
When checking in I requested to pay with debit. They wanted a 200.00 dollar deposit and requested to photo copy my drivers licence. I requested a non smoking room and had to sign a document saying I wouldn't smoke in the room. I felt like a criminal and that there was no trust from the Sandman. I asked to cancel the reservation because of there requests and was told I could not. I took the room for the night and was woke-up at 4:15 am by the smoke alarm going off (no smoke and fanned it off).I reported this to the desk on check out and it was just waved off.