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Reviews of NH Caltagirone Villa San Mauro

4 out of 5
NH Caltagirone Villa San Mauro
Via Portosalvo 26, Caltagirone, CT

Reviews

8.2

Very Good

Rating 10 - Excellent. 28 out of 81 reviews" "
Rating 8 - Good. 38 out of 81 reviews" "
Rating 6 - Okay. 11 out of 81 reviews" "
Rating 4 - Poor. 3 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

AMOS

Stayed 1 night in Oct 2023

8/10 Good

eric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Response from Floriana Catalano on Nov 21, 2019
Caro Eric Grazie per aver condiviso l'esperienza vissuta presso la nostra struttura. La Sua valutazione risulta essere indispensabile per la riuscita dei nostri obiettivi, cioè rendere il soggiorno dei nostri Ospiti assolutamente indimenticabile. Nell'attesa di riverderLa, continueremo a lavorare affinchè la Sua soddisfazione possa essere completa. Grazie ancora per averci scelto e Le auguriamo sempre una fantastica "Nh Experience" Floriana Catalano Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Restaurant breakfast was nice. Good eggs, cereal, sweets, meats. The restaurant dinner was terrible.
Stayed 1 night in Jul 2019

8/10 Good

SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NH Caltagirone
Friendly staff, very helpful. Great food. They need to change the carpets. The overall appearance would be elevated if they did.
Stayed 2 nights in Apr 2019

10/10 Excellent

Ricardo, Kensington, MD USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The maintenance has not been done recently: the carpet right at the entrance could be in far better shape and probably should be replaced. The rooms are nice, but the mattresses are rather hard. Breakfast was amazing and delicious. All the staff are very friendly and attentive, doing their best to help the guests. I liked this hotel a lot and would definitely stay there again. I think it's better it is not in the town center, as those streets are small and narrow, it is instead a nice walk to the town's highlights.
Stayed 1 night in Nov 2018
Response from manager on Nov 25, 2018
Dear Ricardo Thanks a lot for leaving a review about your experience to NH Villa San Mauro, and for have chosen us for the stay in the caramic city. The best gratification for me and all my team is your satisfaction, and know that our guests have lived a special stay. We work every day to feel you at home and welcome.thank's a lot for the advice about the carpet. About it, we are moving to improve and replace it. We look forward your return as soon as possible, to let you live a fantastic NH Experience ! Giovanni Cervera General Manager

8/10 Good

Denis, Québec, Canada

Liked: Cleanliness, staff & service, room comfort
Great breakfast buffet. Personnel is friendly. Unpleasant barking dog in the neighborhood.
Stayed 1 night in Oct 2018
Response from Giovanni Cervera on Oct 18, 2018
Dear Denis thank's a lot for choosing Nh Villa San Mauro in Caltagirone and for leaving a review about your experience. Your words make me full of pride, it means that we are going to work in the right direction. Looking forward your return, i wish you a beautiful day. Best regards Giovanni Cervera General Manager

8/10 Good

Dilys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from nh villa san mauro on Jul 10, 2018
dear guest thank you for your review. we are glad you enjoied your stay at Nh Villa San Mauro and we hope you retern soon to have a new Nh Experience!

10/10 Excellent

Sy, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. In the outskirts of Caltagirone but only a few minute drive to the town center. Nice swimming pool, room with an outstanding view, very clean and an excellent breakfast with a great variety of everything. Including gluten free, vegan, organic. Staff were very nice, friendly and helpful.
Stayed 2 nights in Jun 2018
Response from nh villa san mauro on Jul 10, 2018
Dear Guest thank you for having write a positive review about your stay at Nh Villa San Mauro. our staff work very hard to get your holiday as confortable and memorable as possible. we are very happy and proud of knowing we did it during your stay. please, come back soon to have a new fantastic Nh Experience!

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice Hotel
The hotel was nice and the staff was super. The breakfast buffet was amazing. The only issues I had was that the air conditioning doesn’t work and when it does the front desk controls it. The other thing was that the pool was shut down because it was full of algie and not safe. Those were two of the advertised amenities that weren’t there when I was there.
Stayed 2 nights in May 2018
Response from Nh Villa San Mauro on Jun 9, 2018
Kind Alejandro Thanks a lot for choosing NH Villa San Mauro for your holidays in Sicily. I'm so glad you appreciate my fantastic staff and our extraordinary breakfast service, always quoted for quality and variety. I'm so sorry for the inconvenience of the air, our staff solved the problem promptly. Come back soon to meet us, we look forward to let you live a new NH Experience! See you soon Giovanni Cervera General Manager

8/10 Good

glenda, N Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant hotel with helpful staff
We only stayed one night here before driving to Catania airport for our flight homr. The bedroom was comfortable with the best stocked bathroom throughout our stay in Sicily - bathrobes and slippers included. Nice touches of complimentary water and chocolates.
Stayed 1 night in Apr 2018
Response from Nh Villa San MAuro on Apr 13, 2018
Dear Glenda Glad to hear your satisfaction about the experience at NH Villa San Mauro, I thank you very much for having spent your precious time sharing impressions online. My tireless team is committed every day with constant passion to guarantee you an impeccable service that meets your every need. moreover, comfortable rooms, complementary items courtesy and professionalis is just to exceed the expectations of your stay! Sure to welcome you soon, I offer you my best regards. Giovanni Cervera Direttore

8/10 Good

john

Liked: Cleanliness, staff & service, room comfort
Good option in Caltagirone, but you need a car.
I stayed at this hotel during a January Sicily trip with my son. We have had great experience with NH hotels in the past. Our experience was probably not typical as it was low season and very few rooms were occupied. The staff was very professional. They gave us a nice room with a balcony that overlooked Caltagirone. In general, the hotel is a little run down with worn carpeting and balcony doors that don't shut tight. A second disadvantage is that two property owners right outside the hotel keep their dogs in pens outside and the dogs bark a lot. Fortunately, the evening was cold so the dogs retreated to their dog houses at a reasonable hour and let us get a good night's sleep. Finally, you must have a car, as the hotel is a good distance from the center of town. In general, this was a good, clean hotel, the price was right, and like other NH hotels were I have stayed, the breakfast was fantastic, with many options that kept a hungry teenager and his dad very satisfied.
Stayed 1 night in Jan 2018
Response from Nh Villa San Mauro on Apr 13, 2018
Dear John, thank you so much to leeve there your feedback about your stay in Nh Villa San Mauro: your review is essential to understand where and what to improve. I am very glad you appreciate the professionalism of your staff, the room our extra ordinary breakfast buffet: we work very hard to guarantee you a relaxing stay that overcome your expectation. I hope to see you soon to have a new NH Experience Giovanni Cervera General Manager

10/10 Excellent

Mrs.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent treatment
We spent 3 days visiting caltagirone and the staff made our stay very comfortable. The room we booked was very spacious and they took care of details in a special way especially welcoming our son of 4,5 yo. Even if we were a bit late for breakfast, the staff was very king and helpful preparing for us without any problem and giving a special breakfast set to our son and adding few customized details. Thank you Alessia! The lady at the reception and the rest of the staff was very polite and kind.
Stayed 2 nights in Jun 2017

10/10 Excellent

agrippino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel very kind, service very good i will stay there again if i have the opportunity

6/10 Okay

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caltagirone view
The hotel is some distance from the old town, too far to walk, but there is car parking on the edge of the old town. The wifi was not working during our stay. Ensure you get a room with a view. Hotel restaurant is OK but nothing special.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Caltigirone Hotel
This Hotel looked good, but was in need of some care, some of the taps in the bathroom were coming off the wall as well as holes. It was however clean and comfortable, with lots of hot water. The staff were very helpful and the food in the restaurant good. The hotel suffers from being in an industrial area with no other restaurants near by.

6/10 Okay

Massimo, Malta

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Expected a lot more from an NH hotel
An old hotel in need of a good and extensive refurbishment.

10/10 Excellent

David, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but it takes a while to get there
The hotel was clean & modern. The bed was the most comfortable we had during our sojourn in Italy. The downside: it takes 20 minutes to get there from the airport. There's no hotel shuttle; you have to use the Airport Shuttle (it's the last stop, after a tour of the parking lots). However, once we got there, we were very pleased with the hotel itself.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and pleasant. Many fluent in English. Bathroom clean and overall room, though somewhat dated, was clean and bright. Our room had beautiful views of the nearby town and surrounding valley. Convenient on-site parking. Pool was being repaired. Would stay there again and would recommend this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
70th Birthday in Sicily
The hotel staff was so helpful, it made our trip a joy. I can't thank the staff enough for all the extra help with linking us to family, the birthday party and restaurant recommendations. The location, the view from our room, and the service were perfect.

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Pesonal, würde wieder kommen
Response from nif on May 31, 2023
Dear Michael,Thank you very much to spend your time leaving a review about your experience in Nh Villa San Mauro, absolutely essential for us. We are pleased that you appreciate our service and the staff, always ready to do the best for the guest.In fact it is our strenght always mentioned about the professionality and kindness. See you soon! Best regardsNivia Castronuovo, for Simone Messina, General Manager

10/10 Excellent

Carlo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pulizia e accoglienza
Stayed 1 night in Sep 2022

6/10 Okay

Frederik Bisgaard

Traveled with partner
Disliked: Property conditions & facilities
Hotellet er slidt, og fremstår ikke så pænt som på billeder, der var vandskader på væggene ved vinduer og blandingsbatteriet i bruseren hang ud af væggen. Derudover virkede den meget gammeldags air con ikke halvdelen af tiden. Generelt ikke særlig velholdt hotel. Poolen var snavset og ikke åben særlig længe i løbet af dagen. Kvaliteten af hotellet er ikke 4 stjernet. Personalet var venlige, restauranten var okay til morgenmaden, bortset fra at der var hår i maden. Aftensmad anbefales ikke på hotellet, det var virkelig dårligt og vi fik begge mavesmerter. Byen ved hotellet er til gengæld super hyggelig, men der er langt derhen, og det kræver bil.
Stayed 6 nights in Aug 2022

8/10 Good

Elisa

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jul 2022

10/10 Excellent

Nathalie

Stayed 1 night in Jun 2022

8/10 Good

Maurizio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura accogliente
Stayed 1 night in Oct 2021

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima soluzione appena fuori dal centro
Personale gentile e disponibile. Tutto molto pulito. Arredamento curato, con tante ceramiche di Caltagirone, ma a tratti un poco datato. Molto apprezzata la piscina
Stayed 2 nights in Aug 2021

10/10 Excellent

ZHUNZHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo qualità prezzo
L'hotel si trova un po' lontano dal centro. Il personale è gentile e disponibile. La camera è spaziosa. La colazione è varia e abbondante. Consigliato!
Stayed 1 night in Aug 2021

4/10 Poor

Erik

Disliked: Cleanliness, staff & service, property conditions & facilities
Well if there is no other choice
Very outdated And not maintained hotel, broken Facility in bathroom, hard pillows, dirty carpets, broken walls, And the Receptionist can not speak English at All. She tried to charge us for breakfast which we have paid via App. When we refused to pay And insisted to Make a claim Then she told that it was a mistake with there is a customer with the same name like me. The breakfast was a total chaos, the only positive thing was our view from the room.
Stayed 1 night in Aug 2021

10/10 Excellent

patrizia, imperia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva
Hotel accogliente e ben arredato, personale alla reception disponibile, camera ben arredata, silenziosa e pulita. Varia e buona la colazione. Un po' lontano dal centro.
Stayed 1 night in Sep 2019
Response from Floriana Catalano on Nov 21, 2019
Carissima Patrizia Grazie per aver recensito la Sua esperienza, assolutamente indispensabile per noi per capire in quale direzione stiamo viaggiando. Ci rincuora leggere le Sue belle parole per il personale di ricevimento che lavora costantemente affinchè l'obiettivo principale, rendere il soggiorno dei nostri Ospiti indimenticabile, lo si raggiunga pienamente. Grazie anche per aver condiviso le sue impressioni in merito alla colazione, nostro punto di forza grazie anche alla qualità alla varietà dei prodotti. Ci spiace che abbia riscontrato qualche disagio per raggiungere il centro, anche se la struttura è situata nei pressi di fermate che consentono il collegamento con le varie zone della città, centro storico compreso. Speriamo di rivederLa presto così da farLe rivivere una fantastica "Nh Experience" Floriana Catalano Front Office Manager

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer hatte Ameisen,Schimmel an der Decke im Zimmer, Tische im Restaurant sehr dreckig, Service-Personal im Restaurant sehr unsympatisch. Abfall wurde nicht Täglich entsorgt. Boden im Ganzen Hotel aus Teppich, der schon sehr sehr alt und ungepflegt aussieht... Mussten aus diesen Gründen Hotel früher verlassen.
Stayed 6 nights in Sep 2019
Response from Floriana Catalano on Nov 21, 2019
Lieber Gast Wir bedauern, dass Sie mit den Leistungen unserer Struktur nicht zufrieden sind. Wir arbeiten ständig daran, die Erwartungen immer zu erfüllen, und sein Kommentar hilft uns zu verstehen, was wir noch verbessern müssen. Wir arbeiten insbesondere daran, den Service zu verbessern, der immer mehr angeboten wird, und hoffen, dass wir Sie bald wieder begrüßen können, um Ihnen das Engagement zu zeigen, mit dem wir dieses Ziel zum Erfolg führen. Floriana Catalano Front Office Manager

10/10 Excellent

ENRICO, Marsala

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel vicino al centro di Caltagirone, camere pulite e confortevoli, personale gentilissimo e professionale bella anche la piscina, nota negativa le formiche in camera e il dolce ricevuto se lo sono gustati loro 😔
Stayed 2 nights in Aug 2019

10/10 Excellent

Antonio, Torino

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo e cordiale, la struttura è un po’ datata ma sostanzialmente in buone condizioni. Buona la colazione a buffet. Nel complesso è stato un piacevole soggiorno.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura un po datata che abbisogna di essere ammodernata. Personale gentile e pronto a risolvere ogni problema. Buona piscina.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Das Hotel hat seinen Zenit deutlich überschritten. Ausstattung abgehalftert. Wahrscheinlich immernoch eines der besten Hotels in Caltagirone. Frühstück war sehr gut!
Stayed 3 nights in Aug 2019

8/10 Good

Emanuele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breve soggiorno a Caltagirone
Un breve soggiorno in un hotel abbastanza accogliente, personale disponibile e gentile
Stayed 2 nights in Jul 2019

8/10 Good

Per tørring

Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Établissement de standing. Stationnement facile. Accueil chaleureux. Grande chambre. Belle salle de bain mais un peu exiguë.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr netter Service, immer freundlich, sehr schöner Blick über das Tal und auf die Altstadt (bei den Zimmern in Richtung Tal), die Altstadt ist in 25 min zu Fuß zu erreichen.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Ottima struttura belle stanze complete di ogni comodità, personale molto gentile e disponibile...consigliatissimo
Stayed 5 nights in Feb 2019

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione e panorama incantevole sulla città dalla camera
Stayed 1 night in Dec 2018

10/10 Excellent

Sabri, Bergamo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ci ero già stata ed ho trovato l’hotel migliorato. Accappatoi e pantofole super morbide in camera. Ci tornerò.
Stayed 1 night in Nov 2018

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buon 4 stelle nella parte bassa di Caltagirone
Arredamento elegante, personale molto gentile, silenzioso e tranquillo, facilmente raggiungibile.
Stayed 1 night in Oct 2018
Response from manager on Nov 27, 2018
Gentilissimo Claudio Un ringraziamento di cuore da parte mia e di tutto lo staff del NH Villa San Mauro per averci scelti, e per avere deciso di recensire l'esperienza vissuta qui in hotel. L'ospitalità, l'accoglienza, il calore e l'affabilità di tutto il mio Team, sono parte dei punti saldi del nostro impegno giornaliero, affinchè possiate vivere un'esperienza speciale che rispetti e superi le aspettative. Siamo fiere di essere riusciti a raggiungere questo obiettivo. Vi aspettiamo per poter nuovamente accoglierVi, ed avere una nuova opportunità di rendere unico il Vostro soggiorno. A presto! Giovanni Cervera Direttore

8/10 Good

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Nh Villa San Mauro on Oct 6, 2018
Gentilissimo Alessandro, Felice di apprendere la sua soddisfazione in merito all'esperienza vissuta al NH Villa San Mauro, e lieto di averVi avuto come ospiti nella città della ceramica, La ringrazio di vero cuore per averci scelti e per avere condiviso le impressioni in rete. Le sue parole sono il frutto del nostro impegno giornaliero, orientato a coccolarVi con la qualità dei nostri servizi uniti al mio straordinario Team, sempre pronto a soddisfare ogni esigenza possiate avere. Siamo lieto di essere riusciti a raggiungere questo obiettivo. Certo di riaccoglierLa al più presto e provare a sorprenderLa nuovamente in un NH Experience, Le porgo i miei più cordiali saluti. A presto! Giovanni Cervera Direttore

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molto bello
Bell'albergo, a 5 min in auto dal centro di caltagirone, confortevole ed ottimo servizio di colazione a chi interessasse! Ottimo staff
Stayed 1 night in Aug 2018
Response from DIRETTORE on Aug 28, 2018
Gentile Ospite La ringrazio per avere condiviso l' esperienza vissuta al NH Villa San Mauro e per averci scelti in occasione della Vostra visita nella città della ceramica. Mi riempie il cuore di gioia apprendere la Sua soddisfazione. Rispettare e superare le aspettative rappresenta il nostro principale obiettivo: tutto il mio Staff si impegna con calore, disponibilità e passione per raggiungere questo fine comune. Ci auguriamo di poterVi riaccogliere e farvi vivere una nuova speciale e memorabile NH Experience! A presto Giovanni Cervera Direttore

8/10 Good

rosi, militello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto molto bello
Mi sono trovata bene ,personale gentilissimo.l unica pecca un po’ la piscina leggermente sporca ma per il resto bel soggiorno
Stayed 1 night in Jul 2018
Response from Nh Villa San Mauro on Jul 21, 2018
Gentilissima Rosi, grazie per aver condiviso in rete le sue impressioni presso l'Nh Villa San Mauro. ci fa un immenso piacere che tutto sia stato molto bello e che abbia apprezzato la cortesia e disponibilità del personale il quale fa veramente di tutto affinchè tutto proceda per il meglio e si mostra sempre pronto per ogni esigenza voi possiate avere. speriamo di poterla riaverLa presto come Ospite per rivivere una nuova bellissima Nh Experience! Giovanni Giuseppe Cervera Direttore

10/10 Excellent

SOUNG WOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 조용하며 전망이 좋음. 호텔에서 칼타치노레를 조망할 수있음. 방도크고 아침식사도 좋음. 칼타지노레 구도심 까지는 차로약5분거리 걸어서 30분거리. 칼타치노레 구시가지에 주차장이 많이있어 차로가도 불편하지 않음. 주변에 식사할곳 이나 상점이없어 칼타치노레로 나가야하나 멀지않아 불편함은 없을듯함.
Stayed 1 night in May 2018
Response from Nh Villa San Mauro on Jun 9, 2018
Dear Soung Woo Thank's a lot for giving us a reward with such a positive comment in your review, that describing the experience at NH Villa San Mauro. I am delighted you have enjoyed our fantastic structure, The passion that we spend daily in our job, is reflected in your kind words, which are for me a source of pride. I hope you came back, to offer you a new special NH Experience! See you soon! Giovanni Giuseppe Cervera

8/10 Good

Gio , Bienne

Liked: Cleanliness, room comfort
Hotel mit toller Aussicht
Eignet sich gut für Ausflüge in die Region mit eigenem Auto. Zu Fuss eher etwas abgelegen.
Stayed 1 night in Apr 2018
Response from Nh Villa San Mauro on May 5, 2018
Dear Guest Gio, thank you very much for your comment and for giving us a reward with such a positive title in your review, that describing the experience at NH Villa San Mauro. I am delighted you have enjoyed our fantastic structure, our breakfast service, which is often quoted for its quality and variety. The passion that we spend daily in our job, is reflected in your kind words, which are for me a source of pride. I hope you came back, to offer you a new special NH Experience! See you soon! Giovanni Cervera General Manager