Seasonal outdoor pool, pool umbrellas

Reviews of NH Catania Parco Degli Aragonesi

4 out of 5
NH Catania Parco Degli Aragonesi
Viale Kennedy Loc La Playa, Catania, CT

Reviews

8.4

Very Good

Rating 10 - Excellent. 278 out of 740 reviews" "
Rating 8 - Good. 324 out of 740 reviews" "
Rating 6 - Okay. 87 out of 740 reviews" "
Rating 4 - Poor. 39 out of 740 reviews" "
Rating 2 - Terrible. 12 out of 740 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , the surrounding is not nice at all its all abandoned and closed
Stayed 1 night in Apr 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Lucrezia, Front Office for Simone Messina, Manager on Apr 1, 2024
Dear Mariana,thanks for choosing Nh Parco degli Aragonesi and for sharing your experience. Were glad you enjoyed your stay and we do hope that you will return soon. Best wishesLucrezia, Reception dept, for Simone Messina, general manager

4/10 Poor

Gustavo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs to improve the rooms/bathroom cleaning. Mildew in your bath... is just disgusting. Issue was addressed, but any action was not taken to fix the problem. Room entrance has a hole in the ceiling, nice house for mice. Hotel is suffering the lack of maintenance. Overall is a standard hotel. Make sure to have a car to move around, otherwise you will not enjoy the area.
Stayed 3 nights in Mar 2024
Response from Lucrezia , Reception, for S. Messina GM on Mar 12, 2024
Dear Mr Gustavo,Thank you very much for taking the time to provide us with your feedback. We are sorry to hear about your disappointment, as this was certainly not the experience we wished you to have. Please know that your feedback has been shared with our senior management team for their further and future consideration but consider that we are planning renovation works for some room bathrooms. We hope to see you again soon to show you the results! Warm Regards Lucrezia Bontempo, Front Office Dept. for Simone Messina, General Manager

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Lucrezia, Front Office for Simone Messina, Manager on Mar 5, 2024
Dear Lisa, thanks for choosing us. We are thrilled you had a positive experience at NH Parco degli Aragonesi! We look forward to providing you with another exceptional stay in the future! Best regards, Lucrezia Bontempo, Front Office Dept, for Simone Messina, General Manager

6/10 Okay

Sandra

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Lucrezia, Front Office for Simone Messina, Manager on Feb 27, 2024
Dear Sandra Romero,Thank you very much for taking the time to provide us with your feedback. We wish to welcome you again. Best regards.Lucrezia Bontempo, Reception dept, for Simone Messina, general Manager

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel not Great
Stayed 1 night in Feb 2024
Response from Lucrezia Bontempo, Front Office Dept. on Feb 20, 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback! We are glad you enjoyed your stay and the convenience of our premises. We do hope that you will return soon. Best wishes.Lucrezia Bontempo, Front Office Dept., per Simone Messina, General Manager

10/10 Excellent

Larry, Campbell River

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the airport, the beach is across the road and many restaurants are walkable to. The hotel itself is very roomy and first class staff. Highly recommend this hotel.
Stayed 1 night in Dec 2023
Response from Front office staff on Dec 11, 2023
Dear guest , We are thrilled you had such a positive experience at NH Parco degli Aragonesi! Your appreciation of the helpfulness of our staff is truly valued. Thank you for highlighting our convenient location. We look forward to providing you with another exceptional stay in the future! Best regards,

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front office staff on Dec 11, 2023
Dear Guest, thank you for sharing your experience at our NH Parco degli Aragonesi. We are delighted to hear that your stay lived up to your expectations. Taking care of our guests is our priority.We hope to welcome you back to Catania soon.We remain at your complete disposal.Kind regards

10/10 Excellent

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. We appreciated the (free) luggage storage facility offered (we left some packages at the hotel while touring Sicily by bicycles (3 weeks)). They assisted us in arranging a 4AM taxi transfer to the airport.
Stayed 1 night in Nov 2023
Response from Front office staff on Dec 11, 2023
Dear Guest, thanks for your stay with us and for appreciating our team's attentiveness which is in fact something we take pride. We hope to welcome you again in future. Best regards

6/10 Okay

Heidi

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The place looked nice, but the beds were uncomfortable and the shower leaked alot. Mosquitos infiltrated our room because the AC wasn't working. Breakfast was good.
Stayed 2 nights in Oct 2023
Response from Front office staff on Nov 18, 2023
Dear guest, thanks for choosing NH Parco degli Aragonesi and sharing your experience. Your feedback about the beds experience is noted, and we'll address this to ensure a more accommodating service. We're committed to providing exceptional stays and hope to welcome you back for another more enjoyable visit soon! Best regards.

8/10 Good

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place near the airport
Well kept hotel, friendly staff. Good place to stay near the airport, but not much to do in the area (walking distance to a Lidl however)
Stayed 2 nights in Oct 2023
Response from Front office staff on Nov 4, 2023
Dear Guest, thanks for staying at our hotel. We are thrilled you enjoy our premises. Our staff is happy to receive your sincere compliments. We wait for you again in future. Best regards

8/10 Good

Yaron, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine for one night. Room was average size and breakfast was good
Stayed 1 night in Oct 2023
Response from Reception Staff on Oct 31, 2023
Dear Guest, thank you for choosing Nh Parco degli Aragonesi for your stay in Catania and devoting your time to leaving us your precious review. We are glad that you had a nice overall stay with us and you enjoyed our room and breakfast.Looking forward to welcoming you again, Kind regards.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Wonderful staff
The staff at hotel were amazing Particularly Lucrezia who went above and beyond to help us the our next destination and taking care of the details. Then making sure we had a room ready when we returned. She was absolutely delightful and so kind to us made our stay a very pleasant experience
Stayed 1 night in Oct 2023
Response from Front Office Staff on Oct 29, 2023
Dear Guest , We are delighted you chose to stay with us at Nh Parco degli Aragonesi. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant property. However, there was no bus service into town, so going anywhere meant a 20+Euro cab trip. Front desk would not order cabs in advance, only once I was standing in front of them
Stayed 2 nights in Oct 2023
Response from Front Office Staff on Oct 29, 2023
Dear Guest,Thanks for choosing Nh Parco degli Aragonesi. We really appreciate your comment regarding the location. Unfortunately the bus service into town is quite slow and, even though this is out of our control, we apologize. As to the taxi calling service, there must have been some misunderstanding: to assist our guests is our priority and probably the staff said that it was not necessary to book a cab in advance in order to not pay more for the reservation. Looking forward to welcoming you again, Kind Regards.

6/10 Okay

Teresa

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Reception Staff. on Oct 29, 2023
Dear Guest, Thank you for your evaluation!Best Regards.

6/10 Okay

George

Liked: Staff & service
Restaurant food was below average.
Stayed 1 night in Oct 2023
Response from Front office staff on Oct 22, 2023
Dear Guest, thank you for your stay with us and your review. We believe that all reviews give us the opportunity to grow, so we present all feedback to our senior team to make improvements where we feel they can be made. Best regards

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool hours were too short
Stayed 2 nights in Oct 2023
Response from Front office staff on Oct 14, 2023
Dear Guest, thanks for choosing NH Parco degli Aragonesi for your stay in Catania and for sending us your precious feedback. We are pleased that you enjoyed your stay in general. We understand your disappointment concerning swimming pool opening time, from 9 am to 7pm, and maybe, next summer season, we will take into consideration your suggestion, hoping to welcome you back again. Best regards

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room with a view of the sea. We arrived very late but were graciously treated by reception. Breakfast with a table by the pool was excellent.
Stayed 1 night in Oct 2023
Response from Reception Staff on Oct 29, 2023
Dear Guest, thank you for choosing and sharing your experience at our NH Parco degli Aragonesi! Your positive feedback on the room, breakfast, and attentiveness staff is much appreciated. We are delighted to hear that your stay lived up to your expectations. Taking care of our guests is our priority.Looking forward to welcoming you again, Kind regards.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front office staff on Oct 15, 2023
Dear Guest, thanks for your stay with us! We wish to welcome you again. Best regards

10/10 Excellent

Joshu

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice, calm and quiet. Perfect after flying all day.
Stayed 1 night in Sep 2023
Response from Front office staff on Oct 14, 2023
Dear guest, thank you for sharing your experience at our NH Parco degli Aragonesi. We are delighted to hear that your stay lived up to your expectations. We hope to welcome you back to Catania soon.We remain at your complete disposal.Kind regards

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are Superman’s very helpful Excellent service
Stayed 1 night in Oct 2023
Response from Front office staff on Oct 14, 2023
Dear Guest, thanks for choosing us. We are thrilled that you experienced warm hospitality during your stay at NH Parco degli Aragonesi. Our team's attentiveness is something we take pride in.We are looking forward to welcoming you in the future. Best regards.

10/10 Excellent

Jennifer, Seattle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The pool & beach access was wonderful, very beautiful.
Stayed 2 nights in Sep 2023
Response from Front office staff on Sep 30, 2023
Dear Guest, We are delighted you enjoyed our fantastic location near the sea and appreciated the pool area. If your travels bring you back to the area, we'd love to welcome you again. Best regards

10/10 Excellent

jordan

Liked: Staff & service, amenities, property conditions & facilities
Very clean and quiet . Nice restaurant and private NH beach across the street . We loved everything about this hotel . I would definitely recommend . Airport is 10 minutes away 20 euros
Stayed 2 nights in Sep 2023
Response from Front office staff on Sep 28, 2023
Dear Guest, , thank you for sharing your experience at our NH Parco degli Aragonesi. We are delighted to hear that your stay lived up to your expectations. Taking care of our guests is our priority.We hope to welcome you back to Catania soon.We remain at your complete disposal.Kind regardsReception Staff.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned car to airport a day early and there was a bus to Catania for $1.00.
Stayed 1 night in Sep 2023
Response from Front office staff on Sep 28, 2023
Dear Guest, we are happy you enjoyed your stay with us. We hope to welcome you again. Best regards

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
It was nicer than we anticipated
Stayed 3 nights in Jun 2023
Response from Front office staff on Sep 28, 2023
Dear Guest, thanks for appreciating our hotel. Great pleasure to have welcomed you. Best regards

10/10 Excellent

OSCAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it!
Nice hotel, good location if you are driving! No complaints! We will come back ! Thank you to the employees!
Stayed 2 nights in Sep 2023
Response from Front office staff on Sep 28, 2023
Dear Guest, We are thrilled that you experienced warm hospitality during your stay at nh Parco degli Aragonesi. Our team's attentiveness is something we take pride in.Looking forward to welcome you again. Best regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel, opposite the beach
Lovely Hotel, good air-conditioned room. Nice pool and restaurant facilities.
Stayed 2 nights in Sep 2023
Response from Front office staff on Sep 17, 2023
Dear Guest, We are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. Looking forward to welcoming you back soon, best regards

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended honeymoon
We ended up staying here due to flight issues for our return home, staff were very helpful and the rooms were comfortable. Lovely beach!
Stayed 1 night in Jul 2023
Response from Front office staff on Sep 17, 2023
Dear Guest, many thanks for your recent stay and review of our hotel, we delighted that you enjoyed your stay with us and thank you for the lovely comment regarding our staff. We look forward welcoming you back to our hotel in the not too distant future. Kind regards

10/10 Excellent

Rebecca, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best gym in Italy. Wish they had boxing gloves wraps available to use with the boxing bag! Therabands/loops would also be nice at the gym as well as a larger selection of kettlebells but all in all the gym was wonderful. Large space, high quality machines, plenty of dumbells.
Stayed 1 night in Aug 2023
Response from Front office staff on Sep 5, 2023
Dear Guest , We are delighted you chose to stay with us at Nh Parco degli Aragonesi. We are happy to read you enjoyed everything about your time with us and we hope to welcome you back soon. Best regards.

6/10 Okay

Cyriane

I am still in Morocco. My flight has been delayed for several hours.
Stayed 1 night in Sep 2023
Response from Front office staff on Sep 5, 2023
dear Guest, thanks for choosing Nh Parco degli Aragonesi. Best regards

8/10 Good

Ros

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Front office staff on Sep 5, 2023
dear Guest, we are glad you had an overall good stay with us. looking forward to welcoming you back again. Best regards.

10/10 Excellent

James

Stayed 1 night in Aug 2023
Response from Front office staff on Sep 5, 2023
Dear Guest, thanks for your evaluation of our services. we hope to welcome you back soon. Best regards

8/10 Good

samra

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport- relaxing
Stayed 1 night in May 2023
Response from Reception staff on Jul 16, 2023
Dear Guest, thanks for choosing us and for your review. We would be glad to welcome you again in future. Best regards

6/10 Okay

Roberto

Business traveler
Liked: Cleanliness, room comfort
A bit disappointing
It does not look like a 4 star hotel. Rooms are aging, bathroom is small. Breakfast was fine.
Stayed 4 nights in Jul 2023
Response from Reception staff on Jul 9, 2023
Dear Guest, thanks for choosing NH Parco degli Aragonesi. Sorry for not living up to your expectations and thanks for your suggestion. Looking forward to welcoming you again, best wishes.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is lovely, absolutely immaculate and the staff are so friendly and helpful. The rooms are to a high standard and the communal areas are fresh, clean and modern. Step outside the gates and there is rubbish everywhere, bins well past over flow on the streets with the heat… you can imagine the smell. Unfortunately there are no restaurants or shops within walking distance, crossing the road is taking your life in your hands, really busy and people don’t stop for you. The only option for restaurants/ shops is getting a bus for approx 40 mins to Catania central, they are regular buses though. If you want nothing but to lie by the pool and eat only at the hotel, this will be ideal for you.
Stayed 3 nights in Jun 2023
Response from Reception staff on Jul 9, 2023
Dear guest, thanks for sharing your experience, we are so glad that you appreciated our services. As to the surroundings, it's out of our reach. This is a busy bathing area in summer, full of local and foreign people, cleaning depends on everybody who is respectful of the environment, but this is an old story, always the same sad story, running from country to country...it was a pleasure to meet you and we hope to welcome you back. Best regards. Front office staff

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel and staff a real pleasure
Stayed 5 nights in Jun 2023
Response from Front office staff on Jun 27, 2023
Dear guest, what a lovely comment making us proud of our work. It was our pleasure to welcome a special guest like you! Best regards

6/10 Okay

Daniel, London

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room wasn't that clean. Bathroom has mould everywhere and is dated. There was a smell of damp carpets in the hallway. Breakfast was cheap and nasty produce. The type of watered down orange juice where you can hardly taste the orange.
Stayed 1 night in Jun 2023
Response from Reception staff on Jun 25, 2023
Dear guest, thanks for choosing us. We are sorry to read that you had a not so great experience with us, but we still appreciate that you brought the issue to our attention. We will look into it carefully but, indeed, we are always very attentive to the needs and requests of our customers, we would certainly have proposed to change room if only we had been aware of the smell of damp in your room. We could have investigated to understand and solve the problem. We wait for you in future for a new and more pleasant stay. Best Regards.

6/10 Okay

Tracy, Little Rock

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel but the air conditioning did not work well and our room was warm rather than cool so made it difficult to sleep.
Stayed 1 night in Jun 2023
Response from Front office staff on Jun 25, 2023
Dear Guest, thanks for choosing us and appreciating our premises. Sorry for not having been able to live up to your expectations as concerning the airco. If we had known about your discomfort during your stay, we could have taken an immediate action...will be for next time! Thanks again and best regards.

10/10 Excellent

Hilary Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023
Response from Reception staff on Jun 13, 2023
Dear Guest, thanks for your good evaluation of our premises. We hope to welcome you again. Best regards.

10/10 Excellent

Lisa

Stayed 1 night in Apr 2023
Response from Front office staff on Apr 28, 2023
Dear Guest,Thank you so much for the score given to our hotel. We deduct that you enjoyed your staywith us: our staff takes great pride in, so we value your feedback. We hope you willvisit us again. Sincerely

10/10 Excellent

Giovanni, WILMINGTON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lucrezia at the front desk is the best.
Stayed 2 nights in Apr 2023
Response from Front office staff on Apr 28, 2023
Gentile Ospite, siamo lieti di leggere che la Sua è stata bella esperienza e La ringraziamo per averlacondivisa. Giorno dopo giorno ci impegniamo affinché ogni soggiorno sia unico e memorabile,curandone ogni dettaglio. Auspichiamo di avere il piacere di darLe nuovamente presto il benvenuto aCatania.Cordiali saluti

10/10 Excellent

JANE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where all very helpful and pleasant, nothing was too much for them. The hotel was spotless and cleaned daily. Breakfast was amazing and we were spoilt for choice…. Taxi device into town was prompt. Everyone was so kind, and Anna is a credit to the hotel
Stayed 4 nights in Mar 2023
Response from Reception staff on Apr 9, 2023
Dear Guest, thank you for sharing your experience at our NH Parco degli Aragonesi. We are delighted to read that your stay lived up to your expectations. Taking care of our guests is our priority.We hope to welcome you back to Catania soon.We remain at your complete disposal.Kind regardsReception Staff.

10/10 Excellent

Natalija

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from FRONT OFFICE STAFF on Apr 9, 2023
Dear Guest, many thanks for your recent stay with us. We are delighted that you enjoyed your experience and look forward welcoming you back to our hotel in the not too distant future. Kind regards

10/10 Excellent

Natalija

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel, with supportive and friendly staff and good service.
Stayed 5 nights in Feb 2023
Response from Reception staff on Mar 4, 2023
Dear Guest,thank you for choosing NH Parco degli Aragonesi for your stay in Catania and having spent your time giving us such a nice feedback.We are glad to see that your stay was great, and you enjoyed our product and our service, mainly dedicated to guest experience and your satisfaction.Seems now we have a new fan!Hope to welcome you back again soon,Best regards,Reception StaffNH Parco degli Aragonesi

10/10 Excellent

Youngmin

Stayed 1 night in Feb 2023
Response from Reception staff on Feb 28, 2023
Dear guest, thanks for being with us and for your fantastic rating. Best regards

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so delightful and kind. Some of the most friendly and courteous people I’ve ever had the pleasure of meeting.
Stayed 14 nights in Jan 2023
Response from Reception staff on Feb 28, 2023
Dear Guest, we are very pleased to see that you had a great stay with us and that we managed to meet all your expectations. This is very rewarding and gives us an incentive to go on improving our services. Looking forward to meeting you again, best regards. Front office staff.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower at this hotel was amazing - just what we needed after long flights! The rooms were also very clean and the staff were friendly
Response from Front office staff on Jan 22, 2023
Dear guest, thanks for choosing us! It is a great pleasure to read your positive opinion on our premises. Your satisfaction is our success! We hope to welcome you again in future. Best regards

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Darren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Accommodating to me and to my service dog. Lovely restaurant. Breakfast delicious. Nice swimming pool. Rooms feel spacious
Stayed 1 night in Oct 2022
Response from Reception Staff on Dec 19, 2022
Dear Darren, thank you for sharing your experience at our NH Parco degli Aragonesi. We are delighted to hear that your stay lived up to your expectations. On behalf of all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality.We look forward to welcoming you again, Best regards.

8/10 Good

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside dining by the pool
Stayed 1 night in Oct 2022