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Pestana Equador
4.0 star property

Stylish hotel on the shore with 4 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
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May 2024

Pestana Equador

Photo gallery for Pestana Equador

4 outdoor pools
Front of property
Minibar, in-room safe, free WiFi
Breakfast, lunch, dinner served; Regional cuisine, ocean views
Shower, free toiletries, hair dryer, towels

Overview of Pestana Equador

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Ilheu Das Rolas, Sao Tome, Caue Ilheu Das Rolas, 851
  • Popular LocationJale Beach7 min drive
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Room options

View all photos for Suite

Suite | Minibar, in-room safe, free WiFi

Suite

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Room

Minibar, in-room safe, free WiFi

Superior Room

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 377 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, free WiFi

Standard Double Room

Highlights

Balcony
Air conditioning
TV
Sofa bed - twin
Ceiling fan
Private bathroom
Hair dryer
Minibar
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, in-room safe, free WiFi

Standard Single Room

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Private bathroom
Hair dryer
Minibar
Satellite channels
  • 323 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Caue Ilheu Das Rolas

Located in Caue Ilheu Das Rolas, Pestana Equador is in the city center and on the beach. The area's natural beauty can be seen at Jale Beach and Ilheu das Rolas Beach.
Visit our Caue Ilheu Das Rolas travel guideOpens in a new window

What's nearby

  • Jale Beach - 7 min drive

Getting around

  • São Tomé Island (TMS-São Tomé Intl.) - 157 min drive

Restaurants

  • Bar Tartaruga

About this property

Pestana Equador

Upscale hotel in the city center
A marina, a poolside bar, and a terrace are just a few of the amenities provided at Pestana Equador. With a beachfront location, sun loungers, and scuba diving, this hotel is the perfect place to soak up some sun. The onsite Regional cuisine buffet restaurant, 7 Pedras, features ocean views and al fresco dining. Enjoy onsite activities like ecotours, snorkeling, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
You'll also find perks like:
  • 4 outdoor pools and a children's pool
  • A roundtrip airport shuttle (surcharge), luggage storage, and tour/ticket assistance
  • 2 meeting rooms, beach umbrellas, and smoke-free premises
  • A gift shop, a 24-hour front desk, and beach towels
Room features
All 70 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 9:30 AM to 5:30 PM at scheduled times

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 7 Pedras
  • Golfinho
  • Pool Bar
  • Snack Bar Tartaruga

Things to do

  • 4 outdoor pools
  • Boat tours
  • Children's pool
  • Ecotours
  • Fishing
  • Kayaking
  • Library
  • Sailing
  • Scuba diving
  • Snorkeling

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,571 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Terrace

More

  • 1 floor
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
This property is accessible only by boat from Porto Alegre (Ponta Baleia) on São Tomé island. The property provides boat transfers (surcharge) from 10 AM to 5 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per child: USD 110.00 (from 3 to 11 years old)
  • Transfer service fee per adult: USD 32 (one-way)
  • Transfer service fee per child: USD 14 (one-way), from 2 to 12 years old

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 48 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pestana Equador
Pestana Equador Caue Ilheu Das Rolas
Pestana Equador Hotel
Pestana Equador Hotel Caue Ilheu Das Rolas
Pestana Equador Caue Ilheu Da
Pestana Equador Hotel
Pestana Equador Caue Ilheu Das Rolas
Pestana Equador Hotel Caue Ilheu Das Rolas

Frequently asked questions

Does Pestana Equador have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Pestana Equador pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pestana Equador?

This property doesn't offer parking.

What time is check-in at Pestana Equador?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Pestana Equador?

Check-out is at noon.

Does Pestana Equador provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:30 AM–5:30 PM at scheduled times. A fee of USD 48 per person applies.

Where is Pestana Equador located?

Nestled on the beach, this Caue Ilheu Das Rolas hotel is in the city center and 1.4 mi (2.3 km) from Jale Beach.

Pestana Equador Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 27 reviews" "
Rating 8 - Good. 12 out of 27 reviews" "
Rating 6 - Okay. 4 out of 27 reviews" "
Rating 4 - Poor. 3 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad start, good ending
We had a great stay at Pestana. I must admit, it did not stat well. We stayed on south of Sao Tome and a day before our booking, I called the hotel to ask if they have a free boat transfer for guests. The very unfriendly person on the phone told us to be at the dock at 10am. We came to the dock, boarded the boat and after arrival they wanted us to pay 42 EUR for it. We protested as we understood it was free We would take a private boat transfer from out resort to the island if we would know we have to pay. They agreed to vaiwe the fee after we prooved the call. After that all was perfect. They let us check in early and even offered late check out for free next day. The resort is old, but clean and staff is nice. It would not say it is overprices, beer costs 3 EUR and wine is 18 EUR a bottle at restaurant. We enjoyed our stay and would come back.
Stayed 1 night in Jan 2020

8/10 Good

Sandra, Accra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pestana Equador
We decided to snake our way to Ilhue das Rolas with an east coast tour and it was raining the whole day so we were tired by the time we got to Ponta Baleia. There's only one way to get to the islet and depending on the weather, it can be quite a bumpy ride. The hotel itself was quite comfortable. The staff were friendly- as are 99% of Santomeans. There are daily tours at 9am and 2:30pm however, if you're only there for 24hrs, you'll have to choose 1 since the boat ride to/from the islet itself is at 10am and 4:30pm. The tour should be called a hike and isn't the leisurely stroll I assumed it would be, but definitely a highlight. The food was great, the views were amazing, the pool/beach as advertised.
Stayed 1 night in May 2018

10/10 Excellent

Dafina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place! Loved My Cottage!
It exceeded my expectations... The cottages are lovely and cozy and clean! I wish I had a hammock with me! The beach Praia Cafe which is a walk from the main hotel beach area was breathtaking and empty! The staff is very friendly. English speakers are maybe 1-2 person and they are still limited. Oddly enough, WiFi was more consistent than mainland. Pay ahead of time for your hotel stay so you don’t have to worry about a large payment. WiFi for credit cards was not working when I checked out but they used the sister hotel Pestano SaoTome to process payment. Dobra or Euro only used for small souvenirs. Bottled water is not included with meals. Overall, excellent experience. I would return!

4/10 Poor

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
single reservation despite double booking
In their system they saw my double booking through hotels.com as a single booking through Expedia !!! It took me time convincing them that I was right. Nobody speaks English. All inclusive booking with three meals, but they make you pay 3,5 EUR for drinking water at lunch and dinner. Ridiculous. Never again
Stayed 3 nights in Nov 2017

8/10 Good

Jan, Accra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed to relax and I did. Really loved it.
I work in Ghana and had been hearing about how easy it was to get to Sao Tome. It was just that easy. I was a little surprised with the airport. Only thing I would suggest is a better connection between leaving Pestana Eucador and getting to the airport. A little too much delay.

4/10 Poor

Barb, Accra, Ghana

Liked: Cleanliness
Disliked: Room comfort
Not a 'European' Resort but an 'African' Resort
They first issued us an inferior room to the one booked through Expedia. Then they moved us to the right room, but bedroom fan did not work, sink was clogged, and toilet broke and took 3 reports over 4 hours to get them to fix. Food service is typically slow, but not terrible. One day, food service took over 1.5 hours, most other customers who came after us were served before us, and they got my order wrong 3 times, even with Portuguese speaking customers translating for us. The manager brought out the right order finally and only said sorry - not willing to comp the meal or accommodate us in any way. Don't go expecting to get by only on English. You must speak Portuguese, Spanish or French for any chance to communicate and be understood. Some of the lovely and friendly serving staff even told us the hotel was not a 4 star hotel - it was 2 star at best. Buffet meals always started later than scheduled. You could feel the springs through the mattresses so you could not sleep well at night. The island is fun to explore, water is warm, beaches are nice and clean. Diving is not world class; some of the literature it claims that the place is a marine reserve, but marine life was limited. Coral were mostly dead and there were few large fish. If you haven't been spoiled diving the Indo-Pacific, you will like it. Also, the dive shop owner is amazing. He and his staff are very accommodating and helpful. Unfortunately, the guides were touching marine life, but the owner stopped this.

10/10 Excellent

Steve, Accra, Ghana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect romantic get-away. A must!
It was our second visit in Sao Tomé and we decided to spend most of our stay at this resort. We should have booked a longer stay. Very remote; perfect for a relaxing vacation. I would recommend this resort to anyone who wishes to escape to a unique place on earth! Touring the island was very nice. We were very few guests at the hotel at this time of the year. Buffet at the restaurant was very delicious but a bit expensive. The snack-back offers a nice variety of foods for cheaper. Breakfast buffet was very nice, with an amazing view. The staff, was very nice overall. We could manage to communicate with a mix of English, French or Spanish and very little Portuguese.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Lovely paradise getaway
Plenty of activities to do or lounge chairs and spa treatments if you wish to relax. Lovely location. Great food - I recommend eating all the jack fruit or "jica" you can!!

10/10 Excellent

Ben, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location!
As far as the staff and facilities the hotel was very good for the price, but the location is amazing. I only stayed for one night, which was enough to explore the tiny island, but it was great. Beautiful views walking all around the island during the day and then float in the pool and watch the sunset over the ocean. Excellent buffet breakfast was included as well. Definitely worth at least one night if you're in Sao Tome. Given the resort boat is the only access, kind of feel that should be included in the room price, not an additional charge.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Beautiful- but claims to be "eco-friendly"
It's a beautiful hotel and I have stayed there twice, but they nickel and dime you for everything and I wouldn't call it eco-friendly. The hotel is located on a small island south of the main island. It's beautiful, the diving is good and they have great scuba equipment. However, they charge you $28 Euros to get to and from the island. If your hotel is located on an island the boat ride should be included in your stay. Also, a bottle of water is over $5 and a huge waste of plastic. If a hotel is going to claim to be eco-friendly they should have water stations to fill up water bottles for a small fee. You have to keep hydrated because it's so hot out and I was spending up to $20 a day on water.