Book your room at Serrano Resort Convenções & SPA

Room type

4-star family-friendly Gramado hotel near Mini Mundo

Location

Located in the heart of Gramado, this family-friendly hotel is within walking distance of Blooming Clock Church, Mini Mundo, and Casa do Colono Market. Also nearby are Santa Claus Village and Covered Street.

Hotel Features

In addition to 2 outdoor swimming pools, Serrano Resort Convenções & SPA features 5 restaurants, a full-service spa, and a poolside bar.

Room Amenities

Plasma televisions come with cable channels. Guestrooms also feature complimentary wireless Internet access, refrigerators, and air conditioning.

Serrano Resort Convenções & SPA

At your hotel

Serrano Resort Convenções & SPA features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast on weekdays. High-speed wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 11115 square feet (1033 square meters) include conference space. This family-friendly hotel also offers a children's pool, a health club, and a spa tub. Parking is available onsite for a surcharge.

Serrano Resort Convenções & SPA has designated areas for smoking.

  • Babysitting or childcare (surcharge)
  • Total number of rooms - 268
  • Number of floors - 4
  • ATM/banking
  • Bar/lounge
  • Barbecue grill(s)
  • Business center
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Free breakfast
  • Conference space
  • Dry cleaning/laundry service
  • Fireplace in lobby
  • Full-service spa
  • Hair salon
  • Health club
  • Tours/ticket assistance
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Designated smoking areas
  • Number of outdoor pools - 2
  • Children's club
  • Laundry facilities
  • Meeting rooms
  • Multilingual staff
  • Valet parking (surcharge)
  • Luggage storage
  • Room service (24 hours)
  • Year Built 1976
  • Number of restaurants - 5
  • Conference space size (feet) - 11115
  • Outdoor tennis court
  • Conference space size (meters) - 1033
  • Number of meeting rooms - 6
  • Tennis on site
  • Sauna
  • Shopping on site
  • Garden
  • Number of buildings/towers - 3
  • Spa tub
  • Supervised childcare/activities
  • Children's pool
  • Indoor pool
  • Billiards or pool table
  • Poolside bar
  • Spa services on site
  • Steam room
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Stay connected

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi , Free wired high-speed Internet

Park your car

Valet parking (surcharge)

In your room

  • Hypo-allergenic bedding available
  • Premium bedding
  • Climate control
  • Ceiling fan
  • Air conditioning
  • Phone
  • Refrigerator
  • Minibar
  • Private bathroom
  • Hair dryer
  • In-room massage available
  • Shower only
  • In-room safe
  • Balcony
  • Blackout drapes/curtains
  • Cable TV service
  • Free Wi-Fi
  • Daily housekeeping
  • Turndown service
  • Complimentary toiletries
  • Plasma TV
  • Desk
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Eat and drink

A complimentary buffet breakfast is served between 6 AM and 10 AM on weekdays.

Garda Cafe e Restaurante - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and brunch.

Frontera Sur - This steakhouse specializes in barbecue and serves lunch and dinner.

Tuna Sushi Bar - This sushi bar specializes in Japanese cuisine and serves dinner only.

Forneria di Como - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.

24-hour room service is available.

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Play

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Ecotours nearby
  • Aerobics on site
  • Basketball on site
  • Hiking/biking trails on site
  • Playground on site
  • Tennis on site
  • Volleyball on site
Show recreation options

Relax

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include massages, facials, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility

The fine print for Serrano Resort Convenções & SPA

When you arrive

Check-in time starts at 2 PM

When you leave

Check-out time is noon

How you can pay

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Service animals exempt from fees/restrictions

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Fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • Resort fee: 10 percent of room rate
Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
  • Breakfast
  • Pool access
  • Fitness center access
  • Nearby fitness center access
  • Internet access (may be limited)
  • Self parking
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.

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