Availability: Serrano Resort Convenções & SPA

Please enter your travel dates.

Room type
Best Value!

Superior Premium Room - Breakfast Plan

One Double Bed or One Single Bed
258 square feet • Max Occupancy: 2 adults, 1 child
Includes: Free Wireless Internet
$204 $184 $204 $184
Show room information

Deluxe Room

One Double Bed or One Single Bed
Max Occupancy: 3 adults, 1 child
Includes: Free Wireless Internet
$245 $220 $245 $220
Show room information
Rooms renovated in 2012

4-star family-friendly Gramado hotel near Mini Mundo

Location

Located in the heart of Gramado, this family-friendly hotel is within walking distance of Blooming Clock Church, Mini Mundo, and Casa do Colono Market. Also nearby are Santa Claus Village and Covered Street.

Hotel Features

In addition to 2 outdoor swimming pools, Serrano Resort Convenções & SPA features 5 restaurants, a full-service spa, and a poolside bar.

Room Amenities

Plasma televisions come with cable channels. Guestrooms also feature complimentary wireless Internet access, refrigerators, and air conditioning.


General

Serrano Resort Convenções & SPA features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast on weekdays. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, a technology helpdesk, and technology support staff. Event facilities measuring 11115 square feet (1033 square meters) include conference/meeting rooms, small meeting rooms, and a ballroom. This family-friendly hotel also offers a children's pool, a health club, and a spa tub.

Serrano Resort Convenções & SPA is a smoke-free property.

  • Air-conditioned public areas
  • Babysitting or childcare (surcharge)
  • Total number of rooms - 268
  • Number of floors - 4
  • ATM/banking
  • Audiovisual equipment
  • Ballroom(s)
  • Banquet facilities
  • Bar/lounge
  • Barbecue grill(s)
  • Beauty services
  • Business center
  • Coffee shop or café
  • Complimentary newspapers in lobby
  • Free breakfast
  • Concierge desk
  • Multiple large conference rooms
  • Dry cleaning/laundry service
  • Event catering
  • Exhibit space
  • Fireplace in lobby
  • Full-service health spa
  • Hair salon
  • Health club
  • Technology support staff
  • Designated smoking areas
  • Tours/ticket assistance
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Number of outdoor pools - 2
  • Children's club
  • Laundry facilities
  • Multiple small meeting rooms
  • Multilingual staff
  • Valet parking (surcharge)
  • Patio
  • Luggage storage
  • Room service (24 hours)
  • Year Built 1976
  • Number of restaurants - 5
  • Free outdoor parking
  • Garage parking (surcharge)
  • Outdoor tennis court
  • Meeting facilities size (meters) - 1033
  • Number of meeting/conference rooms - 6
  • Tennis on site
  • Meeting facilities size (feet) - 11115
  • Sauna
  • Shopping on site
  • Smoke-free property
  • Number of buildings/towers - 3
  • Garden
  • Spa tub
  • Supervised childcare/activities
  • Swimming pool - children's
  • Swimming pool - indoor
  • Technology helpdesk
  • Half board rates available
  • Billiards or pool table
  • Medical assistance available
  • Pool table
  • Poolside bar
  • Spa services on site
  • Steam room
  • Tour assistance
Show more

Internet

Available in all rooms: Free Wi-Fi

Available in some public areas: Free Wi-Fi, Free wired high-speed Internet


Parking

Free outdoor parking, Valet parking (surcharge), Garage parking (surcharge)


Room Amenities
  • Hypo-allergenic bedding available
  • Premium bedding
  • Climate control
  • Ceiling fan
  • Air conditioning
  • Phone
  • Refrigerator
  • Minibar
  • Private bathroom
  • Hair dryer
  • In-room massage available
  • Shower only
  • In-room safe
  • Balcony
  • Blackout drapes/curtains
  • Cable TV service
  • Free Wi-Fi
  • Daily housekeeping
  • Turndown service
  • Complimentary toiletries
  • Free movie channels
  • HBO
  • Plasma TV
  • Desk
Show all room amenities

Dining

A complimentary buffet breakfast is served between 6 AM and 10 AM on weekdays.

Garda Cafe e Restaurante - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and brunch.

Frontera Sur - This steakhouse specializes in barbecue and serves lunch and dinner.

Tuna Sushi Bar - This sushi bar specializes in Japanese cuisine and serves dinner only.

Forneria di Como - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Maggiore Lounge e Bar - This bar serves light fare only. Happy hour is offered.

24-hour room service is available.

Show dining options

Recreation

An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Rowing or canoeing nearby
  • Yoga classes/instruction nearby
  • Helicopter/airplane tours nearby
  • Ecotours nearby
  • Aerobics on site
  • Basketball on site
  • Hiking/biking trails on site
  • Playground on site
  • Running track/path on site
  • Swimming on site
  • Tennis on site
  • Volleyball on site
  • Bowling alley nearby
Show recreation options

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include massages, facials, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.

  • Thalassotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility


Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance.


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies

Fees
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
  • Resort fee: 10 percent of room rate
Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
  • Breakfast
  • Pool access
  • Fitness center access
  • Nearby fitness center access
  • Internet access (may be limited)
  • Self parking
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Additional Details

Parents traveling with a child under 18 must present the child’s birth certificate and photo ID (passport for foreign visitors) upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents. Visitors who plan to travel with children should consult with a Brazilian consulate office prior to travel for further guidance. No pets and no service animals are allowed at this property.


Sorry, we seem to have had an issue loading our review content. Try again?