Ratings based on 19 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
nice staffPosted Nov 9, 2013
our 3rd stay at the grand,they always remember us,very friendly,girls on desks all fell in love with our 2 yr old son..restarant food good ,served us breakfast after we showed up late.would like a jug in room,not have to ring for hot water..we will go to Grand again.
for Everyoneby A verified traveler
RelaxingPosted Jul 24, 2013
Relaxing time with friendly'staff although a bit pricey
Recommendedby David from UK
Not Grand, but adequatePosted Mar 16, 2013 on Hotels.com
Hotel is a bit tired in places, especially around the pool area and corridors. Rooms appear to have been renovated to a good standard but water pressure low in shower. Staff friendly and helpful and good breakfast.
Low end hotelPosted Feb 14, 2013 on Hotels.com
Very disappointed. Hotel room was very scruffy. This hotel needs an urgent makeover or alternatively drop its price considerably. Staff not that friendly. Had difficulty connecting to the Internet. Had difficulty getting breakfast in the morning as reception had not given breakfast vouchers on check in.
for Getaway With Friendsby A verified traveler
quite and off the streetPosted Feb 9, 2013 on Hotels.com
nice place,...hotel staff welcome us with cold refreshment ,they even gave us a room even we came earlier than the check in time which is I appriciate so much....our room is nice and clean but what i like most is its off the street and its very quite...i always had a peaceful night for my stay there...
for Familiesby A verified traveler
Excellent choice for any reasonPosted Aug 31, 2012 on Hotels.com
The staff was extremely courteous and helpful. Every staff member would greet you each time they saw you. The front desk staff, the housekeeping staff, and the bell hops went out of their way to make sure that we were helped with anything we needed. The complimentary breakfasts had plenty of food, and it was all good. The location in Cebu was very good, close to all major roadways, and to restaurants and shopping. The only drawbacks-and they were minor- were:1. The breakfast buffet had bacon only once (we were there 25 nights) and 2. The hotel is in a constant state of upkeep, with some sort of repair/construction going on. Otherwise, great value, great service, clean rooms, nice pool, and good location.
for Everyoneby Ria from Manila, Philippines
Quick & EasyPosted Jun 8, 2012
Check in was a breeze. they just finished refurbishing the property and they installed unique architecture. Nice place & we love our stay.
Recommendedby A verified traveler
Posted Apr 16, 2012 on Hotels.com
Recommendedby A verified traveler from Sydney, Australia
Good value in CebuPosted Mar 3, 2012 on Hotels.com
The Cebu Grand is a nice hotel - good value for what I paid. It is conveniently located - short taxi rides to Ayala Mall, Mango and the city centre. My room was spacious and clean and the bed comfortable. The shower was warm (not lukewarm as in other hotels) and the aircon effective (a little noisy but no noisier than other hotels i have stayed in). The staff are very friendly - and efficient (for the Phils).
by A verified traveler
TerriblePosted Feb 12, 2012 on Hotels.com
This hotel is definitely not worth the money. Stay away from this hotel. It looks spooky inside the room and the carpet is too smelly.They din't even give water in the room eveday and was told it was only for welcom drinks while the other hotel on a cheaper category beside it ( maxwell) do replace the water everyday in the room and looks more homey and clean.