PHOTOS
GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
| Room type | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Superior room | |||||||||||||||
| |||||||||||||||
| Deluxe room | |||||||||||||||
| |||||||||||||||
| Corner Suite | |||||||||||||||
| |||||||||||||||
| Junior Suite | |||||||||||||||
| |||||||||||||||
| 2 Bedroom Executive Deluxe Suite | |||||||||||||||
| |||||||||||||||
| 2 Bedroom Executive Corner Suite | |||||||||||||||
| |||||||||||||||
| 1 Bedroom Regency Presidential | |||||||||||||||
| |||||||||||||||
| 2 Bedroom Regency Presidential | |||||||||||||||
| |||||||||||||||
| Show all Rooms Hide Rooms | |||||||||||||||
Property Amenities
In addition to a full-service spa, Crown Regency Hotel and Towers features an indoor pool, an outdoor pool, a health club, and a spa tub. Dining options at the aparthotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast.
Business amenities at this 4-star property consist of a business center, audio-visual equipment, and a meeting/conference room. Event facilities include conference/meeting rooms, small meeting rooms, a ballroom, and exhibit space. This Cebu aparthotel also offers a nightclub, a sauna, and a steam room. Onsite parking is available (surcharge).
Crown Regency Hotel and Towers has designated areas for smoking.
Rooms
Crown Regency Hotel and Towers offers 300 air-conditioned accommodations with minibars and welcome amenities. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, makeup/shaving mirrors, and complimentary toiletries.
Rooms are equipped with complimentary TV Internet access. Business-friendly amenities include complimentary newspapers, safes, and direct-dial phones. A turndown service, hair dryers, and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
Recreation
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and a steam room.
The recreational activities listed below are available either on site or nearby; fees may apply.
Showing 1 - 10 results (of 13) · See more Crown Regency Hotel and Towers reviews
“Hotel with professional staff who are willing to help”
Especially I want to appreciate the help from Lobby Manager (Jennifer) who gave us good suggestions and comfort when our passports were stolen in the city mall. Also the location is very good, close to the Chinese Consulate. I think it's a right place to stay if you travel to Cebu city but personlly I do not recmmend the city.
“Excellent Place, Will Be Even Better”
When I stayed there I could find nothing to warrent a complaint. The service was excellent, and the staff was pleasent and courtous. All in all a fine establishment. It was in the last stages of completion while I was there, and whenn construction is done in 2010 ( if things go as planned ) it will be even better than when I stayed, with more attractions and comforts. I would recommend it.
“I enjoyed my stay and will stay there again when I return.”
I enjoyed the hotel and the activities there were great but the elevator was really frustrating. They only had one set of elevators from the lobby up and they both only went to the 19th floor and you had to get off and take another elevator to the floors above that. I'm not sure if it's crowded all the time but when I was there, it was really crowded and it took about 10 to 15 minutes to get from the ground floor to your room above the 19th floor and the elevator was almost always full. Even with the "do not disturb" sign on the door, they rang the doorbell and came on in anyway. I didn't like that and I really don’t think they should do this. Other than these two things, it was great!!
“Cebu Crown Regency”
Great location, good clean hotel. Had to repeatedly request housekeeping, but room was very comfortable. Pool under some renovation, but otherwise fine. A bit confusing as elevators only in one tower, then walk through to other.
“New hotel, centrally located”
Excellent-- 1) The manager at the front desk always had a smile and was very service-oriented. Good-- 1) New building. 2) Nice rooms with sweeping views. Comparable to rooms at boutique hotels in Atlanta. 3) Good front desk reception and service. 4) Good service at breakfast lounge. 5) Close to Rustan's shopping complex; internet cafe at the first floor. 6) Safe deposit box available at front desk. Could be better-- 1) Hot water never got pass lukewarm. 2) Maintenance was a little slow. 3) No dine-in service. 4) Bellmen not friendly and unresponsive at times. 5) spotty WiFi service. 6) could never get face towels and only one roll of toilet paper provided. 7) There is no service elevator; service personnel a little loud at times. You may also share an elevator with service carts and many service personnel moving up and down. 8) Don't bother with the restaurants in the building complex; all are membership-based and can cost you more money than if you go outside. The food isn't that good anyway.
“Nice hotel but has too few elevators”
The hotel was a very nice hotel with good service and clean rooms. The windows were dirty (on the outside) taking away from the view though on the 24th floor. My biggest concern though was there is only 2 elevators going up to the 19th floor where you have to transfer to other elevators to higher floors. The elevators are very busy most of the daytime when the attractions on the 19th floor are open causing long wait times for elevators.
“not impressed”
not the best location, too many noise, smells badly outside
“can be better”
we arrive about 2:30 pm and our room was not ready so they put us in another tower which is shorter than what we reserved and we requested higher floor so we can see Cebu. unfortunately window was so dirty and we could not see outside at all. No view
“Not Impresseed”
The hotel has a sky ride on the roof that transfers annoying noise to the rooms all day and evening. Was not allowed to order room service and charge it to the room because they said the room was already paid for through a travlel agent. Even though they still get a credit card for incidentals. The room was clean but had an unfinished ceiling. The location was great. Card keys in the elevators worked only after several attempts.
“Not Impressed”
If you book your room thru Expedia, make sure you bring a hardcopy. The idiots at the front desk insisted that I give them a hardcopy. Compared to the competent and problem solvers at Marco Polo Cebu, they would not accept if I forward my Expedia itinerary. They insist that I go to their business center a la internet cafe for an extra fee to retrieve my email and print it. The employee manning the center was chatting on her Facebook page. She wanted to charge me P50 per page. I was in a hurry so I acquiesced and told the front desk that I would want to talk to the hotel manager later. Quick recap: The hotel location is ideal for people who wants to go places within the vicinity. On the flip side, the hotel is noisy, too much foot traffic due to their other amenities such as the zip line. Not enough elevators. If you stay at the higher floors, you can feel the slight movement of the building. The breakfast buffet was good not great. Overall, if you want a hotel around Fuente Osmena, then this hotel maybe fine, but if you're like me that wants a quiet, comfortable, and classy hotel, Crown Regency is not it.
TripAdvisor Traveler Rating:
(based on #### traveler reviews)
Additional reviews provided by 
, the world's leading source of hotel reviews.
, the world's leading source of hotel reviews.
Showing 1 - 10 results (of 13) · See more Crown Regency Hotel and Towers reviews
The preferred airport for Crown Regency Hotel and Towers is Cebu (CEB-Mactan - Cebu Intl.) - 9.4 km / 5.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
