Ratings based on 47 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 2, 2014
4 out of 5
Recommended
for Families
by Lupita from San Francisco, CA

Great Hotel

Posted Dec 26, 2013 on Hotels.com
could use a little more improvement on housekeeping. they do not refill tissues in the bathroom everyday. Water pressure is not too strong in our room. love room service. serving is big. TIP: do not try the puttanesca. thought it was seafood pasta with shrimps and squids but looks like they put spanish sardines eeek!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close ayala mall.

Posted Dec 13, 2013
4 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2013
5 out of 5
Recommended
by Sergio from Los Angeles, CA

Clean and excellent service

Posted Nov 2, 2013 on Hotels.com
Excellent service and clean rooms.
1 out of 5
Recommended
by Harold Kassel from skokie, IL

Posted Oct 29, 2013 on Hotels.com
Unpleasant. Small, drab room. No hot water. Didn't like the food. People were courteous.
3 out of 5
Recommended
for Business Travelers
by Earthquake from Melbourne

Great location and good service.

Posted Oct 21, 2013 on Hotels.com
Was assigned a smoking room which I specifically did not want. With the recent earthquake, the room that I was assigned in had a crack in the wall. Service was good and the location was great.
4 out of 5
Recommended
for Everyone
by Q from Washington, DC

Good all around

Posted Oct 16, 2013
I was only in Cebu for one night, and this place was very pleasing. Within walking distance to Ayala Center, which was nice. A few points..... 1. Expedia notes that they provide an airport shuttle. If you choose to use it, you need to call and plan it beforehand. I expected them to have a rotating shuttle or a counter at the airport. They do not. Also, their shuttle (650 pesos) is about triple the cost of a metered cab (mine was 200 pesos), so I'd just grab a cab. 2. The 24 hour room service is great and super cheap.
4 out of 5
Recommended
for Everyone
by Single from c

Jst need a SAFTY BOX.

Posted Oct 11, 2013
I jst stayed 1 nite. NOTHING REALLY to complaint.. about..
3 out of 5
by A verified traveler

hotel close to Ayala mall

Posted Oct 10, 2013
Cons: Tell Expedia users more info about layout of hotel
Window view was outside view, but only of another building, small room