Ratings based on 171 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Ontario (Canada)

Truly an amazing experience!

Posted May 1, 2015
Pros: I love how the staff is so friendly and welcoming. My sister and I felt like queens when we walk in and out or when we eat at the restaurant.
Location: The location is great! Pretty close to the Ayala Center. We walked within 15 minutes or you can take a short cab ride for 60 pesos.
My sister and I were very impressed with everything and everyone in the hotel. We got to the hotel way before check-in and they let us keep our bags there while we kill time at the Ayala Center. When we got back, they apologize profusely because our room was not ready and we had to wait 10 minutes (which we did not mind at all), and they gave us a nice refreshing drink while we waited. Because of the "inconvenience" they upgraded our room to an executive suite. Something we totally did not expect. The room was stunning and beautiful. It was clean, modern, stunning...it made it really hard for my sister and I to leave! The bed was so cozy, and we were able to sleep beautifully for the first time since we got to the Philippines. The hotel even offers different tour packages. The one we got was the daytrip to Bohol and they arranged for us to be picked up and dropped off. So easy, and effortless. I highly recommend staying at this hotel. The free breakfast in the morning was a high end, scrumptious buffet (not the cheap type that most hotels offer) in an elegant dining hall. The price you pay is definitely worth it. The staff at the hotel and restaurant were so friendly, and were so efficient. I highly recommend this hotel, and will definitely book here again if ever I find myself back in Cebu.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

安定している満足度

Posted Apr 21, 2015
Pros: ベッドの寝心地、バスタブ、お手頃価格
Cons: 部屋のスリッパがゴム製になってから履き心地が>< タオル地まで贅沢言いませんが以前の紙製に戻して欲しいw
Location: 何処に行くにも便利です(タクシーゲットにドアボーイは奔走してくれますが)
以前からのリピーターです。 部屋の内容に対して(ベッド&バスタブ他多数)かなり金額が割引されていてお得感満載です。 手頃な広さの駐車場があるエントランスですが、タクシーゲットのためにドアボーイが奔走してくれます。 プールが無いこと以外はマクタンの高級リゾート希望の方以外であれば日本国内の水準で 十分満足できる内容だと思います。 元々不満であったわけではないですが、朝食の品数は同じですが内容が若干良くなった気がしますw
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

オープン以降安定して快適に過ごせてます

Posted Apr 14, 2015
Pros: ベッドの寝心地、勢いがあるシャワーとバスタブ、適度な高級感
Cons: 特に無いのですが、たまたま今回宿泊した部屋のセキュリテイBOX暗証コード入力ディスプレー表示が 文字欠け状態だったのと一部タンス引き戸が動かしにくかったくらい
Location: 何処に行くにも便利で、エントランス兼駐車場が適度な広さがあるので待ち合わせ等も便利です。 若干タクシーを拾うのにドアボーイが奔走してくれてます。チップをあげたくなる活躍でしたw
朝食の内容が少しレベルアップした気がします。 安定してリピート出来るホテルの一つだと思えます。 今回は地元の方の利用人数が多かったように感じました。 宿泊客のレベルも一定水準以上で高級リゾートを希望される方 以外であれば充分日本国内での水準で満足できる内容だと思えます。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom nj

Nice hotel

Posted Apr 7, 2015
The bed sheets were stained. They were never replaced.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Harold's Stay

Posted Mar 27, 2015
The room was clean, but the bathroom shower kept flooding. The staff are courteous and friendly. I liked the Cafe the best. They accomodated my request of a Cebu delicacy "danggit"
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 17, 2015
Very great hotel in Cebu, nice and clean room with friendly staff and breakfast is very very good.
3 out of 5
by A verified traveler

Posted Mar 2, 2015
喫煙ルームを希望したのに、禁煙ルームでした。 たばこを吸いに行くのに、わざわざ1階まで行くのが、不便でした
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LasVegas

Splendid stay

Posted Feb 23, 2015
Excellent staff was so accommodating at every level.. Inclusive breakfast and both restaurant's were solid which is an exception in Phillipines
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本。(静岡)

ラウンジが素晴らしい

Posted Feb 22, 2015
Pros: ラウンジが素晴らしかった。
Cons: ハウスキーピングの方が時々バスマットなど置いてないときがあった
Location: アヤラセンターまでタクシーで60ペソ5分位.ITパーク焼肉韓陽苑も近いです。
8日間滞在5回ラウンジ利用しました。雰囲気最高でした。部屋も綺麗で快適でした。朝食も美味しかったです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent service from staff

Posted Feb 9, 2015
Pros: Location & excellent services from staff
Cons: WiFi didn't work well
Location: Shopping, Good restaurants
Hotel is located close to the Ayala Shopping Center & the restaurants by the Ayala. It 's a walking distance if you like to walk. I prefer the taxi because of traffic..Taxi costs about 60 pesos We were late like midnight checking in. Our reserved room was not available so they upgraded us to a superior room with a sitting area. There were 2 tvs , one in the bedroom & one in the sitting area, 2 showers and a tub. We loved the room.it was very nice.