Ratings based on 364 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful experience

Posted Mar 1, 2015
Great hotel and staff - super clean, great facilities, awesome staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Service!

Posted Feb 17, 2015
Pros: Staff are very accommodating, polite, hospitable and really make you feel comfortable and important.
Cons: Nothing
Love the personal touch. Checked in on my birthday. The lady on the check in desk greeted me happy birthday! She was really paying attention to details, when i gave her my ID for verification. Waiting in my room was a delicious birthday cake plus a welcome note and fruit basket. That's what i call good service. Very impress on how quickly staff delivered that personal touch.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago, illinois

5nite stay in cebu

Posted Jan 30, 2015
Pros: the staff. the location. the food.
Cons: couples should be offered a king sized bed upon check-in
Location: complimentary shuttle bus took us to different areas of interest 10-15-20 minutes away. spared from downtown traffic jam.
will surely be back. excellent place stay for the money. staff are great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jan 21, 2015
Great hotel. Great location. Friendly staff. Good internet connection. I will stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Louisiana

Very nice hotel!

Posted Jan 18, 2015
Very happy with customer service with the staff provided during my stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nueva ecija N.E.

classic hotel

Posted Jan 14, 2015
i was first in love with marco polo hotel in ortigas that's why im glad to know there is another marco polo in cebu.. but to be honest, i was a bit disappointed. the bed that i expected is a bit smaller and there's no tub and the bathroom is a bit small compared to your hotel in ortigas. nice location but a bit far to the city..though the free shuttle makes up for it. over all its still nice, because of the service and facilities.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom JAPAN

街の山の手丘の上にあるホテルなので、シ-ビュウ・シティビュ-・マウンテンビュ-どの向きの部屋も良い。

Posted Jan 12, 2015
Pros: 朝食時、大勢の団体グル-プ旅行者の部屋と別なのでセブのホテルでは、一番と感じる。
Cons: 特にない。
Location: 素晴らしい所が゜たくさんある。
中の上クラスのホテルであるが、個人的には過ごしやすいホテルである。 日本人としては、パスタブのある部屋を用意してほしい。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京豊島区池袋

市内の中心にある便利なホテル

Posted Jan 3, 2015
市内の中心にある便利なホテルで、ホテルの格の割には値段も安い。 朝飯のビュッフェは、品も多くあり、とても美味しい。 スタッフも感じが良い。お勧めのホテルです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom yokohama-city

山の上のリゾート

Posted Dec 27, 2014
とっても景色が綺麗で、癒されました。 もっと高いと思っていたのですが、 ブルーバーのカクテルは200ペソとかで、街中とそんなに変わらない感じがしました。 風が気持ちよくて、眺めがとてもいいので、セブに行ったら必ず行ってみてほしいです! ブルーバーは、ご飯も美味しくて、シーフードのパスタ700ペソくらいだったかな?とても美味しかった! 下のプールサイドのブッフェは10時に行ったらクリスマス近いからか、閉まっていて、悲しい気持ちになりましたが、結果オーライ。 年末シーズン、素晴らしいデコレーションは素敵でしたが、たくさんの企業がパーティをしていて、ホテルには活気がありました。 私は入りませんでしたが、ホテルのスタッフいわく、サメ?と簡単なシュノーケリングが出来るプールがあるらしいです。 見ていると昼のチェックアウト前にプールに入る家族が多いみたいでした。 お部屋は日本と変わらず、とても綺麗。さすが5つ星だなぁと思いました。 空港からは、エアポートタクシーで、定額450ペソでした。 アヤラからもタクシー100ペソくらいなので(モールへの無料シャトルバスもありますが、バゲッジを持ってる人は利用出来ません) 私は、次回もまた訪れたいなと考えています。せめてブルーバーのだけでもいくつもり!夜景が綺麗で、とっても気に入りました。(^^)
1 out of 5
by A verified travelerfrom montana

beware of rock concerts

Posted Dec 14, 2014
Pros: Facilities, price, staff
Cons: Be a hotel or rock concert venue. Can't be both.
Location: Location not the best. Have to take hotel van or taxi anywhere you go....traffic is horrible.
Nice place, I used to stay here often. Last week end both nights extremely loud music, even some fireworks. Was told it would end Saturday at 10PM. But it didn't. The fireworks were about 11PM. This is not right for those of us that came here to sleep. Could not get them to discount the room as I booked with Expedia. Make sure no outside rock concerts before you book here. Absolutely could not sleep through this booming music. Asked for a quiet room, but the only one available was smoking. Decided to take the noise as was told it would be over by 10. That was a lie.