Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Reliable quality

Posted Aug 23, 2014
Pros: Location, value for the money, western quality accomodations
Cons: Laundry price is a rip off.
Location: Marina Mall has several restuarants - Krua Thai, La Tegula ( decent Italian), and Café France are all good choices.
Very accommodating as I arrived for an early check in. I had the executive suite and everything is in great shape. They must turn off the hot water at night because the water temp at 4:00 am is not as high as at 7:00 am. But still warm enough for a good shower. The breakfast buffet is worth the money if you get it on Expedia. The rooms are reasonably priced and offer full amenities. the wifi has a great signal, even in the lobby. Like many hotels the laundry service is a robbery. I calculated it would cost me about P2500 to get all my clothes washed. So I got in a cab and went to the softwash near the Pasak Barungay Hall and got the whole load washed and ironed for P300
3 out of 5
Recommended
for Everyone
by A verified traveler

Identity Privacy

Posted Aug 15, 2014
Pros: Its location, just adjucent to the airport and it`s very convenient.
Cons: Housekeeping.Needs a top sheet and a blanket. I slept with a duvet with cover and I`m skeptical if they change the cover everytime customer checks out
Apparently according to the front desk staff, they have to make copy of the passport as hotel`s policy. Now, during checked-in I asks to returned the copy that they made.Well, it was returned(kind of) because they also made another copy to keep as their record. I wonder what they`re going to do with those papers that they copy from each clients that checks-in.
4 out of 5
Recommended
for Families
by A verified traveler

The hotel staff was very friendly and courteous.

Posted Jul 19, 2014
Pros: The hotel was very clean and the staff was on hand to give you assistance.
Cons: Not sure at the moment. Maybe nothing.
Location: Just visited other family at different locations.
My reservation was confirm at the desk. Room was ready without any delays.
1 out of 5
by A verified traveler

its far from everything.

Posted Jul 18, 2014
the hotel was okay. room is clean and comfortable. need to renovate the lobby its stinks.
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Convenient and reasonably priced

Posted Jul 11, 2014
Cons: Bathrooms, outlook for rooms at the back, pool area should be promoted more and remain open later, as only option for al fresco dining in the evening.
Hotel is convenient for Cebu airport and reasonably priced, which is what we needed. Staff friendly and helpful, excellent breakfast buffet included, but overall in need of an update. Lobby smells musty, bathrooms need refurbing. Ask for a room at the front overlooking the airport. Rooms at the back overlook a decaying ruin and the wall that the local taxi drivers use for a toilet stop: not great. But otherwise, served a purpose and not uncomfortable if you need an overnight to make a flight connection. Getting TO the hotel with luggage from the airport is a challenge, but a free shuttle to the airport is provided on demand at check out. Definitely not five star, but not five star prices either!
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

It was nice and comfortable stay

Posted Jul 8, 2014
Pros: near to the Airport, inside the airport there were many gifts shop for "pasalubong" you do not have to go to Malls in Cebu and Take a Taxi.
Cons: curtains colors.
Location: Gaisano mall mactan is the nearest mall.
The hotel is a walking distance to the Airport, is good for those traveler's who have another early flight the next day. Food are awesome, staff are very professional and kind. We will stay again in this hotel next year and in our future plan travels.
3 out of 5
Recommended
for Everyone
by Carel from Canada

Hotel needs renovation

Posted Jun 14, 2014
I've vidited this place several times before and the rooms were very comfrotable. It was clean and i had the feeling that I hsd not left my home. This time was very much more of a 3 star hotel. Its clean as can be but the washrooms are old. A renovation would be nice.
5 out of 5
Recommended
for Everyone
by Sean from Osan, South Korea

Unexpected awesomeness...

Posted Jun 11, 2014
I was traveling to Cebu to visit my uncle. I made a reservation at what I thought was the Waterfront Cebu City Hotel & Casino, only to find out upon my arrival that I had, in fact, made the reservation at the Waterfront Airport Hotel & Casino Mactan, instead. Let me tell you, that was the most pleasant mistake I've ever made!! The room was fantastic! The hotel and restaurant staffs were fantastic! Even though my room was on the 6th floor and overlooked the airfield, I couldn't hear a thing and it was nice to open up all of the curtains and watch the aircraft takeoff and land. The food in the hotel restaurant was outstanding and reasonably priced. Really, I couldn't say one negative thing about that hotel. If I ever make it back to Cebu, I swear that I will stay at the Waterfront Airport Hotel & Casino. I can't imagine any other hotel there being even remotely as good.
2 out of 5
by single guy from uk

Privacy

Posted Jun 6, 2014
Too many staff standing around talking to each other regarding customers , as a guest it's not a comfortable experience
4 out of 5
Recommended
for Everyone
by A verified traveler from lav

nice

Posted May 30, 2014
good overnightt stay. enjoyed our stay. happy to stay here everytime i go home