They have a good service. the aircon of our first room needs fix so they move us to another room and for the complimentary, we got the pool Villa room and late check out witj no charge at all.. Food is amazing and staffs are very friendly and accomodating.. :)
Lenz from Waco, TX
Crimson Resort and Spa is a 6 hectares sprawling property clustered within Seascapes Reort Town. The resort comprises of 290 …More
I've been to several beach resorts in and around Asia, but I just loved the white sandy beach and clear water at Cebu's Shagri-La! It was snorkeling at your foot-step (literally). It was the first snorkeling experience for my two children and they absolutely loved seeing the colorful schools of fish that swam in shallow waters and feeding them. Although the hotel is going through a major renovation, it did not affect our stay or activities. The rooms were new, clean, and well serviced. The e-zone and kids playground was a good diversion for the kids after a long day at the beach.
Shobana from Briarcliff Manor, NY
Situated on historic Mactan Island, the beachfront resort is 6.3 km (3.8 miles) from Cebu Mactan International Airport and a …More
"Wonderful family getaway! Hotel staff are great!"
We choose this resort based on all the positive reviews on Expedia, and we were not disappointed. From the free shuttle service at the airport to the check-in and complimentary drinks, every member of the staff (drivers, front desk, bell hops, and throughout the facility) greets you warmly and are quick to answer any requests you might have.
We arrived at night, so waking up the next morning to a spectacular lagoon view was a revelation, it was so beautiful and private. Every room has a lagoon view, so you don't face any other rooms. Our corner room also featured a huge balcony and veranda with table and chairs, so we ordered breakfast room service twice for a relaxed breakfast in our pajamas. The room beds are huge, and during the hot afternoons, it's a perfect refuge and has a very good WIFI connection.
There are tons of activities on site, and 3-4 restaurants as well, so you could easily spend 4-5 days without going outside. We did kayaking, paddle boards, tandem and solo bikes, archery, and the game room. There are also a long list of water sports activities that can be accessed from the small beach on site, so we choose a snorkeling tour which takes you by boat to another small island for 2-3 hours of snorkeling. They also have island-hopping tours, tons of scuba-diving activities, and para-sailing too. We did take advantage of the free shuttle bus into Cebu City to visit a local shopping mall, and the local sights on the way were memorable.
Stuart from Tokyo, Japan
This resort and spa, built in the style of a colonial plantation village, features lush tropical gardens and waterfalls …More
This is my family's favorite destination. And each time, we always have such a great time. As a frequent visitor they have valued our loyalty and rewarded us an upgrade to a suite room.
Only concern and somewhat annoying experience we had is when my father went for the buffet breakfast, the staff at the door refused to let my father in because he is wearing a pair of slippers, and we had notice that others who are wearing the same slippers are let in. Is it because we are locals and other guests are foreigners? I hope this is just an oversight and not a common practice, if it is, then something is wrong here.
The food price does not come cheap. Prepare to pay big bucks for food and drinks.
Otherwise, our overall experience here is great. The kids had so much fun at the water park. The hotel and resort staff are great with customer service. The facility is well kept and very clean.
The Greek-Mediterranean style architecture of the Imperial Palace Waterpark Resort and Spa, houses luxurious furnishings …More
I was very pleased with my choice to stay at Movenpick, the quality of facilities was very high, and the staff where very friendly and helpful. I really enjoyed the Ibiza themed beach bar with a DJ playing very smooth house music. Also the snorkeling in the pristine crystal clear white sand beach was spectacular, with a variety of tropical fish on display. The only negative was on check out when I was incorrectly charged for accommodation fees already paid to Expedia. This was resolved quickly by the friendly desk staff so no harm done, but I suggest diligence when checking out.
Jamie from Brisbane Australia
French-Mediterranean inspired resort nestled on a private sandy beach on Mactan Island, a kilometre from the famous Shrine …More