Hallway

Reviews of Budget Inn of Claypool Hill

2 out of 5
Budget Inn of Claypool Hill
11965 Governor G C Peery Hwy, Pounding Mill, VA

Reviews

6.2
Rating 10 - Excellent. 13 out of 62 reviews" "
Rating 8 - Good. 11 out of 62 reviews" "
Rating 6 - Okay. 18 out of 62 reviews" "
Rating 4 - Poor. 5 out of 62 reviews" "
Rating 2 - Terrible. 15 out of 62 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

James

Business traveler
Good bed
Just a place to sleep. The heater and tv were fine and the bed was comfortable.
Stayed 1 night in Oct 2023

8/10 Good

Nolden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed & Shower
Stayed 1 night in Oct 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just What I Needed!
I simply needed a room for the night, and this one was comfortable, clean, and affordable. Unlike some hotels I've stayed in, all the light fixtures worked, there were no cigarette holes in the bed sheets, or bugs in the bathroom. I was only there for the one night, but it was EXACTLY what I needed. I would definitely stay there again.
Stayed 1 night in Sep 2023

2/10 Terrible

Ed

Traveled with family
Disliked: Staff & service
Never actually stayed because they didn't have the room we reserved. Was unwilling to listen to our position, and didn't offer comparable option. Rude and uncaring.
Stayed 2 nights in Sep 2023

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, i caught the desk clerk photocopying my credit card alongside my drivers license. When i asked why when they'd already run the paym3& it processed, they stated it was company policy & i could get the photocopy back when i checked out if i wanted. 2nd the property is NOT in any way handicapped accessible or friendly in the leadt bit. 3rd, the only ice machine for the 2 floors was broken. 4th, they have NO true non-smoking rooms, the one i was given reaked so heavily of cigarette smoke that it permeated everything in just a few hrs. 5th, the bathtub was so gross i was afraid to shower. The faucet for tub barely attached & black mold all around tub molding.
Stayed 1 night in Sep 2023

10/10 Excellent

Richard, Boynton Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older facility but it was well kept. Staff was very nice.
Stayed 2 nights in Jul 2023

2/10 Terrible

Darrell

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Budget Inn of Claypool - unsatisfactory visit.
Check in was sub-standard, no one respond to the front bell. We got a response after opening doors and yelling down hallways. The Budget Inn did not have what I had ordered for rooms. Particularly, entire motel smelled of smoke and A/C did not cool the rooms satisfactory. Second day, one of the rooms had no running water for shower.
Stayed 2 nights in Jul 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Roy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was excellent
Stayed 3 nights in Sep 2022

8/10 Good

John

Stayed 4 nights in Aug 2022

6/10 Okay

Michael

Stayed 1 night in Jul 2022

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
OK for the price
Low buck no frills hotel. The mattress was worn out and needs to be replaced
Stayed 1 night in May 2022

2/10 Terrible

Raymond

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities
This motel was a disaster for us. The price was not as advertised, There was no mention of pet fee(large) compared to other hotels. No coffee pot, or alarm clock in the room. No coffee at the desk. The room was clean but smelled of tobacco. The Halls were clean but again smelled of tobacco. The beds and pillows were not comfortable. The staff were amicable not friendly. Would not recommend or stay there again.
Stayed 2 nights in Apr 2022
Response from jane on May 26, 2022
If you have pet, we have to charge the pet fee and we do have coffee. Thank you.

6/10 Okay

Ronald

Traveled with family
Liked: Cleanliness, staff & service
Dogs allowed, which is ok with but they were out of control fighting in the hallway and owners screaming about the dogs. I think there might have been alcohol involved.
Stayed 1 night in Oct 2021

8/10 Good

brian

Stayed 5 nights in Sep 2021

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
It was good
Stayed 1 night in Sep 2021

8/10 Good

Ron

Traveled with group
Liked: Cleanliness, staff & service
Its a budget inn, so you get a slightly outdated facility at a great price. Super friendly and helpful owner. If you are a person that is Supportive over pampered I would recommend Helping this very pleasant young lady in her effort to keep this property afloat. Convenient location, off expressway that gets you to the backbone of the dragon in a few minutes.
Stayed 1 night in Sep 2021

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were sketchy people look like they were drugs smell of marijuana we asked for a queen size room non-smoking we got a double bedroom smoking
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed while I was in a pinch. For the price you pretty much know what it is already. Room was dirty, crusty blanket etc. Cigarette smoke fills all the hallways leaks in the room. Nobody bothered me & was pretty quiet. Fridge, microwave, heater and tv did work though.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2021

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean comfortable room
The room was very clean and comfortable. Check-in was quick and friendly. Hotel was a little dated but well maintained. Rates were very good as well. It appeared by the three cars outside that I was one of a handful of customers that night - likely due to Covid still being a problem. I would gladly stay here again.
Stayed 1 night in Oct 2020
Response from jane on Oct 21, 2020
Thank you so much. We appreciate your feedback. Come again anytime.

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were terrible, and they couldnt even give us keys to get in, the lady at the feont desk had to let us in our room..we actually ended up leaving and staying somewhere else!! Tv didnt work and i wouldnt even take my shoes off in the room!! TERRIBLE
Stayed 1 night in Sep 2020

10/10 Excellent

Dylan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I checked in and the said i could have three people in the room it was a room with two double beds and there was four of us she said we would have to get another room for the fourth person so we left very disappointed we went to super 8 around the corner and stayed
Stayed 2 nights in May 2020
Response from jane on Jul 23, 2020
you have four person and we take only 2 person in one room.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very charming and clean and staff was very friendly. The location was great. Close to stores and restaurants. Can’t think of anything I didn’t like. Thumbs up on this one
Stayed 1 night in May 2020

10/10 Excellent

Jill

Stayed 1 night in Apr 2020

10/10 Excellent

Johnny

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give budget a chance.
I have stayed here on multiple occasions. The service here is great. The staff here are very helpful and friendly.
Stayed 3 nights in Dec 2019
Response from jimmy on Dec 27, 2019
thank you for staying with us and come any time. Thank you again.

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2019

6/10 Okay

Joseph

Business traveler
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2019
Response from jimmy on Aug 24, 2019
thanks … come again

6/10 Okay

Theresa

Liked: Cleanliness, staff & service
Not bad for the price. Bare bones but clean.
Clean room, no elevator, bare bones room but good price and friendly staff.
Stayed 3 nights in Jul 2019
Response from jimmy on Aug 8, 2019
you and your lovely daughter very wonderful people and thank you for staying with us. come back any time.

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Happy family
Owner was very nice and helpful
Stayed 1 night in Jul 2019
Response from jimmy on Jul 17, 2019
thank you for staying with us and hope to see you again. thank you and we appreciate your business. have a nice day.

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Business trip
Rude reception upon arrival. Heat issues was taken care of. Decor out dated and dark.
Stayed 1 night in Apr 2019
Response from jimmy on Apr 13, 2019
this reservation is only for two adult and you have more than two people that's why we did not honor your reservation, something you want, you have to pay for. people have bill to pay and now you giving me bad review. and you have bad attitude, that attitude I don't want you to stay here anyway.

10/10 Excellent

larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

4/10 Poor

Sherry

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very friendly people but it noise all might long! Slamming doors, sounded like someone working on something like a hammer beating every little while. Large gap under doors so you heard everything when people when down the hallways all night long and at the Crack of dawn !!! We didn't get no sleep there but it was a clean place!
Stayed 1 night in Oct 2017

2/10 Terrible

Leslie, skiatook, ok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got there. They charged me more. Charged for children. Then told me we had too many people and if we stayed he was going to call the cops. Asked for a refund and it still hasn't shown up on my credit card. Very rude and the place was a dump.
Stayed 2 nights in Aug 2017
Response from jimmy on Aug 26, 2017
Hi good morning this the manager from budget inn motel, this reservation only for two adult, we can allowed two children under ten years old. Our reservation sight is two adult only, before you make a reservation you knows that and you have six people and you want to stay in one room, we do not allow that something if you want you have to pay for, its nothing is free. time you arrival we explain you and we do not allow six people in one room. Why you check inn? and we gave you refund too. now you giving me bad review?. Thank you.

6/10 Okay

George

Disliked: Property conditions & facilities, room comfort
Dissatisfied
For the price of a nights stay and the lack of amenities, it was over priced. I only stayed here because there was no vacancy at the super 8 which was priced the same but offered more
Stayed 1 night in Jun 2017

6/10 Okay

Leon

Okay
It was quiet and comfortable

6/10 Okay

Leon

Comfortable
Nice and quiet.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Not Provided, Cavaliers

Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom wasn't big enough to whip a cat in. It smelled like someone had been smoking in there. They need to upgrade the hotel all together. I booked it on line and when they found out I had two kids they charged us $35 more. Unless this is the one and only hotel available we won't stay again. The location was close to shopping center and food.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rudest place I ever stayed!!!!!
They were rude at check in towels looked as if they had not been washed it smelled bottom line worst hotel experience I have ever had everything was nasty would not recommend to anyone ever

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
The staff was beyond rude upon arrival to check in. I was appalled at the treatment. Implied a 9 year child could not stay without charging us more. The reservation was made for 2 adults and one child. It was the only hotel available. The kids were there for a football tournament but were told if anyone was in anyone else's room, they would be kicked out of the hotel. The rooms are terrible and dirty. The kids had a great time anyway.

6/10 Okay

Bryan, Pittsburgh, PA

Decent, inexpensive hotel
Booked the hotel to attend the NASCAR race at Bristol. It was a long drive to the track (1hr 15 min excluding event traffic) and there is not much around as far as restaurants, etc. However, it was cheap and quiet. Certainly not a nice hotel, but exceeded my expectations for the low price and there were no problems at all with my reservation or my stay.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
It was fair

6/10 Okay

Chelsea, Oklahoma City

Disliked: Staff & service
Call to confirm
If booking online for same day, be sure to call and confirm the reservation with the hotel. The front desk clerk didn't check the online bookings and the room that we reserved was given to a walk in patron so we were given a different room configuration than we were expecting.