Ratings based on 473 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Dec 16, 2014
Two of the exits were blocked with equipment. The sink and bathtub drains did not drain.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2014
The room was nice and the pool / hot tub was open until midnight. Checkout was at 11 AM opposed to noon, but that's about the only slightly negative comment I have. The room was super cheap since there was construction going on, but it was never disruptive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay.

Posted Nov 22, 2014
Pros: The check in people.
Cons: T he shower.
Location: Coralville Iowa...the Mall.
The shower did not work well,most of the water sprayed all over the floor, very little came down.
Comment from Hotel Management
Dec 3, 2014
Thank you for your feedback. I am truly sorry for the inconveniences that you experienced and would like you to know I am doing everything I can to ensure that issues of this sort do not happen again. We take time to listen to your comments so we can continually improve our services. Regards, Management
3 out of 5
by A verified traveler

Posted Nov 10, 2014
It was just okay. The pool & hot tub weren't working properly which was a main part of our stay.
Comment from Hotel Management
Dec 3, 2014
Thank you for your feedback and taking the time to write about your experience. I would like to apologize for the pool and spa not working properly during your stay. We are doing everything we can to ensure issues of this sort do not happen again in the future. On behalf of our entire staff we thank you for your business and hope to see you again when your travels bring you back to the Iowa City/Coralville area. Regards, Management
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
Check-in was fast and welcoming. Elevator slow best to take stairs. The room was clean I also couldn't hear any sounds outside the room. But the shades didn't close all the way and the bed made sounds as you moved. The there was bad draining in the tub. The breakfast was great as far as taste and variety. I would go a again I've been to worse places.
3 out of 5
Recommended
for Everyone
by A verified traveler

Rustic look hotel

Posted Oct 21, 2014
The front in staff were not the nicest ones I have met. The hot breakfast was not the greatest. The cleaning staff did a fine job.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Minneapolis, MN

Nice hotel close to shopping and highways.

Posted Oct 20, 2014
Pros: It was close to I 80 and 380.
Cons: Everything was great for me.
I just needed a place to sleep and then continue my travels in the morning. My room was quiet and very comfortable.
2 out of 5
by A verified travelerfrom Illinois

Stay somewhere nicer!

Posted Oct 20, 2014
Pros: The location was good and it was nice and quiet at night unlike the ones that are right on the campus.
Cons: Just about everything.
When we checked in I got our room card/keys and went straight to the room. The door was ajar which was disconcerting to say the least. Then, when I closed the door behind us it did not latch because the strikeplate was missing. When I went to the front desk to complain they stated that they already knew the door was broken and suggested that I just close it more firmly. The bathroom reeked of mildew and the bottom of the shower curtain was black with mold. All in all it was not at all good and I am sorry I didn't cancel my reservation and go somewhere else.
2 out of 5
by A verified traveler

Wake up call!!??

Posted Oct 11, 2014
Pros: The room was nice and comfortable.
Cons: Get rid pf the night guy with the attitude!
Asked for a wake up call before going to bed around 9:00pm. It was for 5:30am. NEVER got the call. Talked with the attendant when checked out around 6:00am. He just shrugged his shoulders as if to say, "So WHAT". HE was just a AH!
3 out of 5
Recommended
for Everyone
by A verified traveler

Overall okay

Posted Oct 9, 2014
Pros: comfort of the room
Cons: Breakfast
The room was clean and comfortable and the check-in was fast. The room even smelled nice! However the breakfast was disappointing: the staff person assigned to open up was 45 minutes late, the selection of food was poor (partly due to the late start) and the waffle maker was not working