Ratings based on 123 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jul 1, 2014
Staff was not at the desk when needed first aid kit from swimming pool. There towels had other p r oples hair in them.
for Everyoneby A verified traveler from Iowa
Usually Stay Here when in Cedar RapidsPosted Jun 28, 2014
Pros: Close to stores and a couple great bars/restaurants. Breakfast was above average.
Cons: The 3rd floor was labeled "non-smoking" but clearly was a smoking floor at one point.
Location: The Mexican restaurant next door is fabulous, and is always busy. One of the reasons we choose this hotel.
Clean hotel, excellent Mexican Restaurant next door. We have stayed here before and had a bad experience with kids running and screaming in the halls. They now have signs that tell people to stay out of halls and to respect sleepers, which I think has helped.
for Everyoneby Lettie
Great hotelPosted Jun 18, 2014
Pros: Like nice room size. I usually sleep on air mattress. I would trade it for there Serta mattresses they have here. Very comfortable
Cons: I'm really satisfied with the way things are now. Nice flat screen T.V. and cable.
Location: I've been too sick to do things here. But, Walmart is very close & Las Glorias restaurant is right next door. They serve great Mexican food at great p
Has very large rooms that are cleaned everyday even during long stays. Workers are very friendly. Has a decent free breakfast every morning. In room coffee pots & coffee. Had Tornado sited & they were fast & efficient getting guests to shelter.
DisappointmentsPosted May 12, 2014
Pros: Nothing--- we shortened our stay and went to a different hotel. We decided to pay the extra for a better night stay.
Cons: The help was very short.
Location: There were many things to do near by. Coe College, shopping many eating places
The rooms are very small, bathrooms set up small. Rules were nasty for the pool--If you are ill and have diahrrea please do not use. So we chose not to swim because obviously there are issues. The beds were very uncomfortable. Lightbulbs in lamp was burned out. There was a chunk of something in the shower-- so does your housekeeping wipe out the shower/tub? There are not any insults here. Just facts.
by Mandy from Minneapolis, MN
You get what you pay forPosted Mar 31, 2014
Pros: cheap rate
Cons: cleaning staff needs to tend to room earlier in the day!
We needed something on the cheaper end so we aren't going to complain. But the first day our room never got cleaned, the 2nd day we made sure it got cleaned but it didn't happen until 3pm! Is this normal?? Rooms are small. It did the job while we were there.
for Everyoneby A verified traveler
Back doorPosted Mar 17, 2014
Cons: The back door security lock did not work consistently. I was told by the desk that I needed to try it until it worked. It was cold and inconvenient.
Mostly it was good. the back door was a problem. Staff's reaction was that the management would fix it eventually - not too hopefully.
for Business Travelersby A verified traveler
nice hotelPosted Jan 28, 2014 on Hotels.com
The hotel staff was great. Very nice. The bed was comfy and it was pretty quiet. The pool was warm. The breakfast was ok. They were doing some construction in the hotel so it was a little messy. Will stay again.
by A verified traveler
Hotel close to collegePosted Jan 13, 2014
The parking lot was icy considering I fell, told the manager and seems like he don't care bout it. Didn't even asked me if I was ok. The indoor pool wasn't working, breakfast is NOT good.
for Everyoneby mary from illinois
Really nice hotelPosted Jan 12, 2014
Staff is very friendly and hotel is very clean and comfortable
by Sherry from Colorado
Not a good experiencePosted Dec 28, 2013
Pros: Breakfast was ok
Cons: Just about everything
Location: Location made it hard to get in and out but it was close to everything I needed
Hard to get in and out of parking lot due to location on busy street. Person at the desk did not even stand up when I came in to check in. Fast internet was a joke. It took 25 minutes to get into my e-mail and that was from the business center which consisted of two computers and a printer. I couldn't even use a flash drive to bring up a Word document to print. Printer was nearly out of toner. Breakfast was ok. Last morning there before check out I found a bed bug on a pillow. Yuck!