Hypo-allergenic bedding, in-room safe, desk, blackout drapes
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Reviews of Holiday Inn Express Coralville, an IHG Hotel

2.5 out of 5
Holiday Inn Express Coralville, an IHG Hotel
970 25th Ave, Coralville, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 400 reviews" "
Rating 8 - Good. 109 out of 400 reviews" "
Rating 6 - Okay. 34 out of 400 reviews" "
Rating 4 - Poor. 15 out of 400 reviews" "
Rating 2 - Terrible. 4 out of 400 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful. It’s under remodelling right now which did not disturb my stay.
Stayed 1 night in Mar 2024
Response from Angela C GM on Mar 29, 2024
Thank you so much for sharing you stay experience.

8/10 Good

Allen, Lonsdale

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They are remodeling I picked Holiday Inn because I expected a better experience. The fitness room is not available. Everything was dusty and dirty from the remodeling. We had long black hair on our bathroom floor. Overall I was very disappointed in this Holiday Inn. It is disappointing to pay the full room rate and receive a room that is more in line with the cheaper hotel chains.
Stayed 1 night in Mar 2024
Response from Angela C GM on Mar 22, 2024
Thank you for sharing your thoughts with us about your stay. If there are ever problems in the room please come say something. We are here to make your stay the best we can. As for the renovation I know if it bothersome. Hopefully it will be done soon.

8/10 Good

Ryan

Stayed 1 night in Mar 2024
Response from Angela C GM on Apr 2, 2024
Thank you for letting us know what you thought of your stay.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful friendly staff.
Stayed 1 night in Mar 2024
Response from Angela C GM on Mar 10, 2024
Thank you so much for responding to the review and I am happy to see that you had a good stay.

10/10 Excellent

Sheri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is being remodeled but the staff were great. Olive Garden is right next door. Super comfortable bed and pillows.
Stayed 1 night in Mar 2024
Response from Angela C GM on Mar 3, 2024
Thank you for sharing your stay with us. We appreciate the feedback.

8/10 Good

Brandon

Stayed 2 nights in Feb 2024
Response from Angela C GM on Mar 21, 2024
Thank you for taking the time to let us know about your stay. If you would like to share anything else please feel free to contact me.

4/10 Poor

Bob

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This is usually my go to place when I travel to I,C. On this trip I did not receive the room that I signed up for through Expedia, I saw no mention that the building was under construction and the parking lot leading to the lobby to check in was in terrible condition due to the weather. Bumpy, snowy and slippery.
Stayed 1 night in Jan 2024
Response from Angela C GM on Jan 21, 2024
Thank you for sharing. I am sorry you were not notified about the renovation and I am not sure why you didn’t get the room you reserved. I will look into that and see if I can find out why.

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angela C GM on Jan 15, 2024
Thank you for letting us know about your stay with us and I hope next time we see you it is better!

10/10 Excellent

Aliaksandr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Angela C GM on Jan 11, 2024
We appreciate you taking the time to give us your feedback about your stay. Thank you for sharing.

6/10 Okay

Drew, Spencer

Stayed 2 nights in Dec 2023
Response from Angela C GM on Jan 21, 2024
Thank you for sharing.

10/10 Excellent

Christine

Stayed 1 night in Dec 2023
Response from Angela C GM on Dec 26, 2023
Thank you for letting us know about your stay with us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Angela C GM on Dec 19, 2023
Thank you for letting us know how your stay with us went. We appreciate feedback.

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Angela C GM on Mar 3, 2024
Thank you for sharing your experience with us and I am glad to see you enjoyed your stay.

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023
Response from Angela C GM on Dec 17, 2023
Thank you for letting us know about your stay and I am happy to see it was a good one.

4/10 Poor

Sheri

Stayed 2 nights in Dec 2023
Response from Angela C GM on Dec 12, 2023
I am sorry you did not have a great a trip as it should have been. Please reach out if there is anything else I can do.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Angela C GM on Dec 9, 2023
We really appreciate the review of your stay. I hope you get to visit us again.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent but the elevator carpet needs some attention
Stayed 1 night in Dec 2023
Response from Angela C GM on Dec 5, 2023
Thank you so much for taking the time to fill out the review and letting us know about your stay.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Angela C GM on Dec 5, 2023
We appreciate the feedback about your stay with us.

10/10 Excellent

Bruce

Stayed 1 night in Nov 2023
Response from Angela C GM on Nov 23, 2023
Thank you for letting us know about your stay and I am happy to see it was a good one.

10/10 Excellent

Helen

Stayed 2 nights in Nov 2023
Response from Angela C GM on Dec 5, 2023
We greatly appreciate the feedback and response to the survey about your stay.

10/10 Excellent

Nichole

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Angela C GM on Nov 14, 2023
Thank you for taking the time to let us know about your stay.

10/10 Excellent

Beth, Mendon

Stayed 1 night in Nov 2023
Response from Angela C GM on Nov 28, 2023
Thank you for taking the time to let us know about your stay and we hope you will stay with us again.

8/10 Good

Cynthia L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Enjoyed my stay. Only complaint: Bathroom should have been cleaner saw hairs in corner Also wish hotels would get rid of carpet for cleanliness purpose
Stayed 1 night in Oct 2023
Response from Angela C GM on Oct 25, 2023
Thank you for taking the time to let us know about your stay with us. We appreciate the feedback.

8/10 Good

rebecca

Traveled with family
Liked: Cleanliness, staff & service
Staff was very friendly. Room was clean and comfortable. Only negative was the pool was a little cold.
Stayed 2 nights in Oct 2023
Response from Angela C GM on Oct 22, 2023
Thank you for letting us know about your stay with us and I will let the staff know about your comment.

10/10 Excellent

Jace

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
overall it’s nice room friendly staff when you see them probably working in other places then the front desk. Convenient to the University of Iowa hospital. Lots of Food options Mall is 5 minutes away walking
Stayed 2 nights in Oct 2023
Response from Angela C GM on Oct 19, 2023
Thank you for letting us know about your stay with us.

6/10 Okay

Stacey

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Air conditioner blew cold air out even though it was off. I told the front desk and nothing was done to correct the problem.
Stayed 3 nights in Oct 2023
Response from Angela C GM on Oct 9, 2023
I really am sorry that the issue was not handled while you were here. It was mentioned to staff.

10/10 Excellent

Morgan

Stayed 1 night in Oct 2023
Response from Angela C GM on Oct 8, 2023
Thank you for letting us know about your stay with us.

10/10 Excellent

Llewellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room!!!
Stayed 1 night in Oct 2023
Response from Angela C GM on Oct 8, 2023
I am so glad to see you enjoyed your room. We hope to see you again. f

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Response from Angela C GM on Oct 7, 2023
I am so glad to see that you enjoyed your stay with us. Please visit us again.

4/10 Poor

Amanda

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Strong odor when you entered the building, location was dark, not well lite and it was loud. Walls seem thin and could hear quest beside me, cough, snoring and other strange noises like using the bathroom and toilet flushing. The outlet in the room looked like it had mold or burn marks around it. Metal from Bed frame stuck out and was unsafe. I don’t recommend this property
Stayed 1 night in Sep 2023
Response from Angela C GM on Oct 4, 2023
Thank you for letting un know about your stay and I am sorry to see that it was not pleasant for you. Your feedback is very important to us. Please, next time you are unhappy with something do not hesitate to let us know.

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Angela C GM on Oct 1, 2023
Thank you for taking the time to let us know about your stay. Guest feedback is very important.

10/10 Excellent

Dana

Stayed 1 night in Sep 2023
Response from Angela C GM on Oct 14, 2023
Thank you for letting us know about your stay with us. We hope you will visit us again.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent renovation well done.
Stayed 1 night in Sep 2023
Response from Angela C GM on Sep 20, 2023
We are so happy to see that you enjoyed your stay with us. Please visit again.

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Sep 2023
Response from Angela C GM on Sep 19, 2023
Thank you for letting us know about your stay!

10/10 Excellent

Santosh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angela C GM on Sep 5, 2023
I am so happy to see that you enjoyed your stay with us. I do hope you visit again!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Sep 2023
Response from Angela C GM on Sep 2, 2023
I am so glad to see that you enjoyed your stay. Please come visit us again.

6/10 Okay

Julie

Traveled with family
Liked: Amenities
I did not get a receipt under my door or emailed to me and when I try and call the property no one answers.
Stayed 1 night in Aug 2023
Response from Angela C GM on Aug 31, 2023
I am sorry you did not enjoy your stay with us. Your receipt should have come from expedia as that is who you paid for this reservation. The hotel does not have a receipt for you as you did not pay us. That is why none was put under your door or emailed to you from us. Expedia should have emailed you the receipt.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Angela C GM on Aug 27, 2023
Thank you for letting us know about your stay!

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked this hotel
Stayed 2 nights in Aug 2023
Response from Angela C GM on Aug 24, 2023
Thank you for taking the time to let us know about your stay.

4/10 Poor

Mark

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
We booked 2 rooms. The toilet in my daughters room was plugged when we showed up and not cleaned. Hair on the bed. Our room had not been vacuumed in a while. Probably should pass on a stay at this one.
Stayed 1 night in Aug 2023
Response from Angela C GM on Aug 15, 2023
I am sorry that your stay was not a great one and I do apologize. I do hope you will stay with us again and let us show you a better experience.

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The card entry system needs to be fixed. Had to have cards reprogramed every night of my stay. Also room was advertized as handicapped it was not. Tub was not handicapped accessable.
Stayed 3 nights in Aug 2023
Response from Angela C GM on Aug 14, 2023
Thank you for letting us know about your stay and I am sorry about the problems you experienced while staying here.

8/10 Good

Marvin

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Aug 2023
Response from Angela C GM on Aug 11, 2023
Thank you for sharing your stay with us.

10/10 Excellent

Kenneth S.

Stayed 1 night in Jul 2023
Response from Angela C GM on Aug 22, 2023
Thank you for letting us know about your stay with us. Please come visit us again.

2/10 Terrible

Mark

Stayed 1 night in Jul 2023
Response from Angela C GM on Aug 2, 2023
Thank you for sharing your experience while you were here. I am sorry that it was not a great stay. If you would like to talk you can always call the hotel and I would be happy to talk to you.

10/10 Excellent

DENNY

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome :)
Stayed 1 night in Jul 2023
Response from Angela C GM on Aug 1, 2023
Thank you for letting us know about your stay and I am glad to see it was a good one.

6/10 Okay

Christina

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I liked that it was close to mall. I reserved 2 Queens and got a single king.
Stayed 2 nights in Jul 2023
Response from Angela C GM on Jul 25, 2023
Thank you for letting us know about your stay with us. I am sorry about the room status.

10/10 Excellent

Tonya

Traveled with partner
The breakfast was very good and the staff person did a great job of attending to the needs of the guests and keeping the breakfast area clean.
Stayed 1 night in Jul 2023
Response from Angela C GM on Jul 23, 2023
Thank you for sharing your experience with us.

10/10 Excellent

Darrel

Traveled with partner
Liked: Property conditions & facilities
Great hotel. We've stayed at 2 Holiday Inn Express places and both were great places.
Stayed 1 night in Jul 2023
Response from Angela C GM on Jul 21, 2023
Thank you for letting us know about your stay with us.

2/10 Terrible

MEEAH

Traveled with partner
The room was small for two queen beds. Barely could walk between the tv stand and beds. Only one elevator. Not convenient when told all the rooms are sold out. It was not worth close to $200 for one night. I’ll never stay there again
Stayed 1 night in Jul 2023
Response from Angela C GM on Jul 10, 2023
I am sorry you did not find your room enjoyable. Thank you for letting us know about your stay.

8/10 Good

Barbara

Stayed 1 night in Jul 2023
Response from Angela C GM on Jul 31, 2023
Thank you for taking the time to let us know about your stay. We appreciate guest feedback.