In-room safe, desk, laptop workspace, blackout drapes

Reviews of Super 8 by Wyndham Iowa City/Coralville

2 out of 5
Super 8 by Wyndham Iowa City/Coralville
611 1st Ave, Coralville, IA

Reviews

7.2

Good

Rating 10 - Excellent. 252 out of 1001 reviews" "
Rating 8 - Good. 359 out of 1001 reviews" "
Rating 6 - Okay. 208 out of 1001 reviews" "
Rating 4 - Poor. 99 out of 1001 reviews" "
Rating 2 - Terrible. 83 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Tanya

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Probably need to not have your employees smoking weed when you enter into the building. Trash bags laying at the end of the hallway for a few days. Remodeling needs to he done.
Stayed 1 night in Apr 2024
Response from Christina GM on Apr 10, 2024
I am sorry can you please reach out to me so I can address this.thank you Tanya.

6/10 Okay

Heather

Traveled with family
Disliked: Cleanliness, staff & service
Staff that checked in was not very helpful. Room and halls were dirty.
Stayed 1 night in Mar 2024
Response from Christina GM on Mar 28, 2024
I am sorry to hear that your stay was not pleasant please reach out to me if there is anything I can do to help.

10/10 Excellent

Salim, Jersey City

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Christina GM on Mar 26, 2024
Thank you Salim.

2/10 Terrible

Tami

Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
There was someone talking all night in an adjacent room. People coming and going all night. And there were bags of trash in the hallway that smelled disgusting.
Stayed 1 night in Mar 2024
Response from Christina GM on Mar 26, 2024
I am very sorry that you had a bad experience.

8/10 Good

Alireza

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was reasonable for the price, especially the crew and the service were great.
Stayed 4 nights in Mar 2024
Response from Christina GM on Mar 19, 2024
Thank you Alireza

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Christina GM on Mar 19, 2024
thank you Lynn

8/10 Good

Stephen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Really dated - needs a renovation. Back door wasn't secure. Water was funny tasting and came out of the sink tap fast and loud. But, it served our easy in/out purposes and the price was right.
Stayed 1 night in Mar 2024
Response from Christina GM on Mar 19, 2024
thank you I appreciate your feed back I will pass this along to everyone that I can.thank you again.

6/10 Okay

Shireen

Business traveler
Liked: Staff & service
Lots of people walking around in the middle of the night made it loud. Location was convenient to interstate and fast food options.
Stayed 1 night in Mar 2024
Response from Christina GM on Mar 9, 2024
I do apologize about that, we have very large groups that ae staying with us for around 4 months.

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christina GM on Feb 26, 2024
Thank you Lindsey!!!Hope to see you again soon.

6/10 Okay

Cynthia

Employees were polite.
Stayed 1 night in Feb 2024
Response from Christina GM on Feb 23, 2024
Cynthia, Thank you Hope to see you again in the future.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff greeted me promptly, room was exactly what I expected, bed and pillows were comfy, would stay here again!
Stayed 1 night in Feb 2024
Response from Christina GM on Feb 14, 2024
Heather thank you for your kind words

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Christina GM on Feb 14, 2024
thank you see you again soon

8/10 Good

Peter

Business traveler
Liked: Staff & service
Disliked: Amenities
The area was somewhat sketchy, but the room itself was nice enough for the price.
Stayed 2 nights in Feb 2024
Response from Christina GM on Feb 4, 2024
thank you

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Than you
Simple but accommodating. Snowy few days. Staff made a positive impact.
Stayed 2 nights in Jan 2024
Response from Christina GM on Feb 4, 2024
thank you!

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Christina GM on Jan 16, 2024
I am sorry Dale, Please reach out to me if there is anything I can do to help

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Good locaty
Stayed 5 nights in Dec 2023
Response from Christina GM on Jan 16, 2024
Thank you

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Christina GM on Dec 21, 2023
Thank you Kristine, I hope to see you again in the future if you are ever in town again.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad value for the price
We booked this hotel mainly bc of the availability of a recliner for me to sleep in due to life-long back injuries, the reasonable price and close proximity to the University of IA hospital, where I am being treated for cancer. The room was clean and comfortable, front desk staff were very friendly and gladly brought us an extra blanket when we asked (we usually bring our own). This location also offers a continental breakfast. The only draw back was that we could hear every noise in the hall and there appears to be some long-term guests there, whom were making all of the noise. Also, there's quite a gap under the door and no weather stripping around it, which allowed for cigarette smoke to seep into our room from someone smoking out in the hall.
Stayed 1 night in Dec 2023
Response from Christina GM on Dec 20, 2023
I am happy to hear that things were good for the most part.I am very sorry that there was smoke coming from outside your room. I will look into this, can you please reach out to me to let me know if there is anything else I can do.thank you

10/10 Excellent

Dale

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Christina GM on Dec 21, 2023
Dale, Thank you for staying with us. :)

8/10 Good

KIMBERLY, Land O' Lakes

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I stated here last year and this stay was slightly better than the last time. After 3 days, my room had not been serviced (no linens, trash removed, etc) I asked that the front desk and I was told that for anyone staying for an extended length of time, they only clean the room 1 time per week and that he would put a reminder in for housekeeping. While they did clean the room the following day, it was not touched again during my entire stay. I had to go to the desk and ask for clean towels, bags for my trash.The first few days there was plenty of food for the free breakfast, but the last few days, there was only cereal and waffles. They were also out of regular coffee for several days. Everytime that I went into the dining area for the breakfast, the coffee area was always messy with spills and wrappers from the sweeteners. They do allow pets (for an additional fee) which is nice The hotel is in a convenient location. Staff were friendlhy. I felt safe here.
Stayed 9 nights in Nov 2023
Response from Christina GM on Dec 13, 2023
Kimberly, I greatly appreciate your feedback regarding your stay. I do apologize you weren't given additional room service during your stay.

10/10 Excellent

Ludim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Christina GM on Dec 20, 2023
thank you!! I hope to see you again soon.

6/10 Okay

Lynnette

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice. The place needs a little renovation. The paint on our ceiling was coming off. The bathtub was stained.
Stayed 1 night in Nov 2023
Response from Christina GM on Nov 21, 2023
I am sorry that your stay was not the best, we are working hard to fix all the things that are needing fixed.

4/10 Poor

EVA

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like the night staff or early staff was very rude
Stayed 2 nights in Nov 2023
Response from Christina GM on Nov 21, 2023
I am so sorry to hear that, I will see who I need to speak with.

2/10 Terrible

Eve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door locks weak at best. Uneven floors in rooms. No elevator at all. Key card system faulty and constantly have to have key card recharged. Front desk guy never in a hurry to help customer. So you wait till he is done with what he is doing on his phone or etc. Shower little better than a trickle.
Stayed 2 nights in Nov 2023
Response from Christina GM on Nov 21, 2023
I am sorry that our key card machine was broke at the time of your stay, it has never happened before, sometimes things just break and need fixed. I will speak to the front desk.

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Was good for the price.
Stayed 2 nights in Nov 2023
Response from Christina GM on Nov 21, 2023
Thank you Jan.

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE
The room was filthy. Wouldn't even take a shower because there was dirt in the tub. Reported it to the front desk, was told it would be taken care of. No one showed up!!! Would like a refund
Stayed 1 night in Nov 2023
Response from Christina GM on Nov 21, 2023
Can you please tell me what your check in and check out date was?

2/10 Terrible

Karen

Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from Christina GM on Nov 21, 2023
I am sorry that you did not enjoy your stay.

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful caring staff
Staff was outstanding. The keycard equipment was not working and they couldn’t make keys for anyone, so they had staff at the ready to let everyone into their rooms at all hours. They were so apologetic, but there was nothing they could do about it, they did a great job solving the problem!
Stayed 2 nights in Nov 2023
Response from Christina GM on Nov 13, 2023
I am very pleased that you had a good experience, I am very grateful. Thank you.

6/10 Okay

Stacey

Liked: Staff & service
Stayed 2 nights in Nov 2023
Response from Christina GM on Nov 14, 2023
Thank you, please let me know if there is anything else I can do.

4/10 Poor

julie

Disliked: Cleanliness, property conditions & facilities
Our sink didn’t drain. The tub was dirty, discolored and old. There was obvious and poorly repaired water damage on our ceiling. No kleenex. Key card machine didn’t work so we had no room keys for 24 hours
Stayed 2 nights in Nov 2023
Response from Christina GM on Nov 13, 2023
I do apologize for anything that made your stay not pleasant.

2/10 Terrible

Tanya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is what I liked the most . As far as their customer service its terrible!! Thebedding smelled as though it hadnt been washed in a while! When i went to take a shower i noticed that the tub was clogged the water didnt exit at all the next morning i I didnt shower . I heard very large dogs barking loudly all times of night !! In other words I will give this hotel a 1 as a reference
Stayed 1 night in Nov 2023
Response from Christina GM on Nov 7, 2023
I do apologize about your stay, I will speak to the front desk people immediately. I will have my maintenance person get the clog fixed asap now that it has been reported. We do allow dogs, if the dogs were a nuisance I could have spoke to the guest and asked them to please keep them as quiet as possible.please reach out to me if there is anything I can do.

6/10 Okay

Nigel Palani

Traveled with partner
Liked: Cleanliness, staff & service, amenities
All the entrance doors would not work with the electronic key. My room key would only work periodically... Very inconvenient
Stayed 1 night in Nov 2023
Response from Christina GM on Nov 6, 2023
I do apologize the key cards are very sensitive to any magnetics.

8/10 Good

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Decent enough place. The hotel and rooms appear to be updated; nice decor. Some of the painting and trim is sloppy, but didn't affect our stay. Comfortable beds and furniture. The staff was outstanding! All three gentlemen at the front desk were friendly and professional. I enjoyed talking with them. The only negative thing is they do not have an elevator; stairs only to second and third floors. There is a ramp to the lower level room. They were nice enough to switch our room to the lower level to accommodate my issues with stairs.
Stayed 2 nights in Nov 2023
Response from Christina GM on Nov 6, 2023
I am pleased to hear that we could at least get you into a room that worked for you.

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 26, 2023
Thank you Lana.

6/10 Okay

Steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was very poor.
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 25, 2023
I do apologize about that, Wyndham sets the standards for us on what we are able to serve.

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2023
Response from Christina GM on Nov 14, 2023
Thank you Kimberly!

6/10 Okay

Rebecca

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
The guys at the front desk were great. The room was not very clean. We had different types of blankets on the beds and it smelled like feet. ‘Breakfast’ was some packaged pastries and machine coffee, which was fine. There was a microwave and fridge in the room which was nice.
Stayed 2 nights in Oct 2023
Response from Christina GM on Oct 23, 2023
I am very sorry for everything, I will share these with my headhouse keeper.

4/10 Poor

Christina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly but the hotel was in poor condition.
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 23, 2023
I am very sorry for this, we are trying to work on it.

4/10 Poor

Colson M

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 17, 2023
I am sorry that you did not enjoy your stay, please reach out to me if there is anything I can do.

8/10 Good

Mike

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It exactly fit my needs
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 16, 2023
Thank you Mike.

4/10 Poor

Adrian

Staff was very friendly. No hot water for shower this morning.
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 16, 2023
I am sorry about the hot water, could you please tell me what room that you were in so that I can get that repaired.

2/10 Terrible

Wendy

Traveled with pets, Traveled with family
Disliked: Property conditions & facilities
Extremely dirty
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 16, 2023
Oh NO. I am very sorry to hear that. Please let me know if there is anything I can do.

10/10 Excellent

Dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 16, 2023
Thank you Dennis.

6/10 Okay

Leeann

Stayed 2 nights in Oct 2023
Response from Christina GM on Oct 16, 2023
Leeann I am sorry that your stay was not so pleasant.

6/10 Okay

William

Stayed 1 night in Oct 2023
Response from Christina GM on Oct 16, 2023
Thank you William.

6/10 Okay

Andrew, Columbus

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location was excellent for an Iowa football game. Check in staff were nice. Unfortunately there was an odor in the hall and a dehumidifier running. The breakfast was a waffle iron but they had only said a continental breakfast so I didn't expect much. The bathroom was clean but out of tissues. The dust behind the bed and couch was noticeable. This place worked out on a busy weekend.
Stayed 2 nights in Oct 2023
Response from Christina GM on Oct 10, 2023
Thank you Andrew, I will make sure that the housekeepers are aware that they need to do a better job of cleaning in those areas.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised how nice the room was. Good location for game day visit.
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 10, 2023
Thank You David, we hope to see you again soon.

4/10 Poor

Keiren

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room smelled awful. Heater very loud and toilet leaked.
Stayed 1 night in Oct 2023
Response from Christina GM on Oct 10, 2023
Oh no, I am so sorry that the Ptec unit was not working properly, we did just have the carpets cleaned I am wondering if that was the smell?In any event I am sorry about the issues that were present during your stay.

2/10 Terrible

tina

Stayed 1 night in Oct 2023
Response from Christina GM on Nov 6, 2023
I am so sorry :( what happened ? please reach out to me.

10/10 Excellent

alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stay was awesome and inexpensive!
Stayed 2 nights in Sep 2023
Response from Christina GM on Oct 4, 2023
Thank you Alyssa!