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Reviews of Graduate Iowa City

4 out of 5
Graduate Iowa City
210 S Dubuque St, Iowa City, IA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 705 out of 1066 reviews" "
Rating 8 - Good. 207 out of 1066 reviews" "
Rating 6 - Okay. 67 out of 1066 reviews" "
Rating 4 - Poor. 60 out of 1066 reviews" "
Rating 2 - Terrible. 27 out of 1066 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the chic decor and theme. The staff was super and the location was excellent! Definitely a recommend!
Stayed 1 night in Apr 2024

6/10 Okay

Floyd

Liked: Cleanliness, amenities
Disliked: Staff & service
Great location and cool atmosphere. We had to wait for nearly 30 minutes to check into our room and then when the clerk showed up they were rude and unhelpful.
Stayed 1 night in Apr 2024

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good option. WiFi was not working properly and our bathroom light would not turn off. Minimal complaint, but if it was a work trip and WiFi was down I would not have been a happy camper.
Stayed 1 night in Apr 2024

8/10 Good

Carina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The graduate is my go-to for downtown Iowa City. Always comfortable and convenient. This time our room wasn’t stocked with enough cups or coffee and housekeeping came in when we were sleeping but otherwise our stay was pleasant. Will stay again.
Stayed 1 night in Mar 2024

8/10 Good

Giovanni

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
What a great location, the hotel is great, rooms are a little dated but would stay there again, staff was very helpful.
Stayed 1 night in Mar 2024

6/10 Okay

Connie

Traveled with family
Liked: Staff & service, property conditions & facilities
Our room was just ok.. the refrigerator was not working, they switched it out, still not working.. coffee station in the room was not stocked.. went to the desk and they gave me coffee, cups and lids, but when I got back to the room.. there wasn’t any creamer sugar etc.. at a point you just give up asking for assistance
Stayed 2 nights in Mar 2024

10/10 Excellent

jenny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the heart of Iowa City. Would definitely stay here again!
Stayed 1 night in Mar 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great staff! Some rooms need a little updating but overall a nice experience.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun decor, comfortable beds, and quiet rooms. Close to everything in Iowa City.
Stayed 1 night in Mar 2024

2/10 Terrible

Mark

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The heat in our room did not work. It is winter in Iowa with an overnight low of 20 degrees and our heat didn’t work. Then there was a smoke detector in another nearby room that chirped all night. Both are completely unacceptable.
Stayed 1 night in Mar 2024

10/10 Excellent

Tana, Hot Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to restaurants and shopping. The hotel is unique in it's interior design and has well furnished rooms. We always enjoy the Graduate Hotels!
Stayed 1 night in Mar 2024

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We also enjoyed the lobby but was a bit disappointed that they did not offer coffee in the morning.
Stayed 1 night in Mar 2024

8/10 Good

Kyra

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was fun and interesting. It was in an area with quite a few bars and restaurants.
Stayed 1 night in Mar 2024

2/10 Terrible

Thomas

Traveled with family
Liked: Cleanliness
Lost electricity while I was there, the room got hot, unable to use c-pap machine, couldn’t sleep
Stayed 1 night in Mar 2024

4/10 Poor

Jack

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Paper thin walls. When I made a comment the front desk staff said “wow you must just have great hearing”. Could literally hear the footsteps, bowel movements, TVs and every word spoken in adjacent rooms as if they were in the room with me.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 1 night in Mar 2024

4/10 Poor

Yomi

Stayed 1 night in Mar 2024

10/10 Excellent

Tracy, Cary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and friendly staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Nikolas

Stayed 3 nights in Feb 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorably cute and quiet hotel with character right in the main shopping and dining with validated parking garage next door.
Stayed 1 night in Feb 2024

2/10 Terrible

Jesse

Traveled with family
Disliked: Staff & service
Reserved a room for 3 people, was given room that only slept 2 and was told they could not guarantee rooms booked through 3rd party and the hotel was full. The desk staff did threaten to call the police when we complained about the room not fitting all of us which was just to embarrass us since we did nothing wrong and they never actually called the police. Was able to book a Hilton directly through there app. Will never try to stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, lots of dining options. Clean rooms. Very comfortable bed. Quiet room.
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Stayed 1 night in Feb 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Jackie, Blaine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very cute however a little run down. The magnifying mirror on the call was falling off and the bathroom was very small.
Stayed 2 nights in Feb 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool rooms especially if you are a Hawkeye fan or alumnus. Ultra convenient to the ped mall and Pentacrest.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property in the heart of Iowa City. The hotel is within walking distance to downtown, the university, several restaurants and bars. Staff were great! Overall a great destination and place to stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Alejandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent except not the cleanest details is the key
Stayed 2 nights in Feb 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graduate is my 1st choice to stay , always awesome front desk people and so covienent to downtown bars and shopping
Stayed 2 nights in Feb 2024

6/10 Okay

Jodi

Stayed 1 night in Feb 2024

6/10 Okay

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Marilyn

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Iowa Citt!
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great property - will definately stay again. Comfy beds, located to all the Iowa City nightlife, clean has a full workout facility available. Just great!
Stayed 2 nights in Jan 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for Iowa City nightlife.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

DOUG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Jon

Stayed 1 night in Jan 2024

2/10 Terrible

Ashton

Traveled with family
My husband and I booked a room at the graduate. When we went to check there was not a person in sight. We waited for 25 minutes before attempting to call and the phone just kept ringing. Another couple said that they saw the staff go into a hotel room 40 minutes prior. We had to get the bartender to find them. We waited for over an hour total at this point. All just to end up canceling. The front desk man never apologized and seemed very distracted. I am so disappointed. We were looking forward to this stay.
Stayed 1 night in Jan 2024
Response from Jake Logli on Jan 18, 2024
Hi Ashton,Thank you so much for reaching out to pass along your experience. What you've detailed is certainly unacceptable and not representative of who we are. Since you were kind enough to make us aware, we will investigate how this happened and make the necessary improvements to ensure no guest has to experience what you've detailed. Please accept our sincerest apologies for falling well short of the mark. Feel free to reach out to us at 319-337-4058. We'd love a chance to make this right.

10/10 Excellent

Celia, Chicago

Stayed 1 night in Jan 2024
Response from Jake Logli on Jan 18, 2024
We're so glad you enjoyed your stay, Celia! We hope to see you again soon.

10/10 Excellent

Carrie, Chicago

Stayed 1 night in Jan 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel and in the restaurants were great.
Stayed 2 nights in Jan 2024
Response from Jake Logli on Jan 18, 2024
Hi Dan! We're so glad you enjoyed your stay with us. Hopefully we can see each other again soon. Take care!

8/10 Good

Ronald

Liked: Cleanliness, staff & service
no coffee in the room
Stayed 1 night in Jan 2024
Response from Jake Logli on Jan 9, 2024
Hi Ronald! Thanks the time to share your feedback. Our most sincere apologies for the lack of in-room coffee. We will address your feedback with our teams and ensure future guests don't miss out on our in-room coffee program. Have a great day!

10/10 Excellent

Paula

Stayed 1 night in Dec 2023
Response from Jake Logli on Jan 9, 2024
Thank you for taking the time to provide us with your feedback regarding your recent stay with us. It is a great tool for us to know what we’re doing right and where we can improve. Our goal is to provide you with a “Perfect 10 Experience” and we are happy to hear that you experienced just that! We hope to be able to continue to provide exceptional experiences for you in the future. Thank you again for your time and have a great day!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jake Logli on Jan 9, 2024
Thank you for taking the time to provide us with your feedback regarding your recent stay with us. It is a great tool for us to know what we’re doing right and where we can improve. Our goal is to provide you with a “Perfect 10 Experience” and we are happy to hear that you experienced just that! We hope to be able to continue to provide exceptional experiences for you in the future. Thank you again for your time and have a great day!

10/10 Excellent

Bethanie

A great place to stay
This hotel was awesome. The staff were on their game and real professionals. There was an issue with the heat and the solved the problem quickly. They had a certified heat n vac technician on staff. This hotel was in excellent condition.
Stayed 1 night in Jan 2024
Response from Jake Logli on Jan 9, 2024
Thank you for taking the time to provide us with your feedback regarding your recent stay with us. It is a great tool for us to know what we’re doing right and where we can improve. Our goal is to provide you with a “Perfect 10 Experience” and we are happy to hear that you experienced just that! We hope to be able to continue to provide exceptional experiences for you in the future. Thank you again for your time and have a great day!

10/10 Excellent

Nazanin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really kind and willing to help. It was a great experience for me! The room was so nice as well.
Stayed 2 nights in Dec 2023
Response from Jake Logli on Jan 9, 2024
Hi Nazanin! Thanks for sharing your feedback. We're so glad you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
The unique charm and coziness of the lobby and room itself was unlike any other hotel I have ever stayed in. I would love to go back!
Stayed 1 night in Dec 2023
Response from Jake Logli on Jan 9, 2024
Hi Taylor! Thanks for sharing your feedback. We're so glad you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Jeffrey, Redondo Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was friendly, snd helpful. When I travel, I value the attitudes of staff over most everything else. The Graduate Iowa City exceeded my expectations!
Stayed 2 nights in Dec 2023
Response from Jake Logli on Jan 9, 2024
Hi Jeffrey! Thanks for sharing your feedback. We're so glad you enjoyed your stay. Hope to see you again soon!