Ratings based on 2,585 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 24, 2015
We had a fantastic stay. The staff was welcoming and helpful. They were extremely accommodating of us and our dog.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Francisco

Modern and smart

Posted Mar 24, 2015
Location: Good shopping food and sights.
Everything was excellent from the room, to the staff. Great location. I had trouble getting my room to the temp I wanted. The temperature wasn't bad just a little off for me. Could have been operator error. Everything else was brilliant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 23, 2015
Great location, excellent comfort and fantastic shopping!
5 out of 5
Recommended
for Everyone
by A verified traveler

Chic yet Kid Friendly

Posted Mar 16, 2015
The staff was delightful and made my 8 year old daughter feel like a star. They were very caring and attentive. The food is good but they are located in an active part of the city surrounded by shopping and restaurants. The room was immaculate. I would definitely return.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom dallas,TX

Lots of shopping and food in walking distance

Posted Mar 15, 2015
Stayed just one night, walked to dinner at del friscos and eat breakfast at little Petes both great! We also ordered dessert and wine from room service fast and wonderful. Hotel staff was very friendly and helpful!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom virginia

Frayed around the edges

Posted Mar 13, 2015
Sofitel has a great locTion, well trained, attentive staff, spacious, comfortable rooms. It is also beginning to show its age and is ready for a refresh. Also, valet parking is a giant cluster during busy checkout periods. Call from your room before you are finished packing up, if you don't have half an hour to wait.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hunterdon County, NJ

Great staff -- personal touch.

Posted Mar 10, 2015
Location: Convenient location near the Center City and Rittenhouse.
The staff couldn't have been friendlier. Emily was phenomenal at check-in and even remembered me several days later when I called realizing that I must have left some clothing items behind in our room when we checked out. I was very grateful to get them back. Thank you! We are regular visitors to Philadelphia, but this was our first stay at a Sofitel Hotel. We'll definitely be back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom philadelphia, PA

Great Hotel

Posted Mar 7, 2015
Pros: Lounge area. Huge room.
This is my second time staying at this hotel. This is a really nice hotel. Great location. The trendy bar/lounge was relaxing, drinks and service were good. We will definitely stay here again when we are in the city.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom quebec

Right downtown

Posted Mar 7, 2015
Excellent friendly staff - can't say enough about how helpful and friendly they were. Definately the place to go in philly
5 out of 5
Recommended
for Everyone
by A verified traveler

My new favorite hotel

Posted Mar 7, 2015
The rooms were spacious and had nice extra touches like French doors in batroom, separate tub and shower, wine glasses to use and robes in closet . They even had a long handled shoe horn in the room.