We never ended up at this condo because even though I went back & forth with the assistant manager to reserve my weekend away, no one was there for the 4pm checkin. After waiting for awhile (even showing up early) and many phone calls to the office where no one picked up the phone and even an email to the assistant manager- we were very angry with the customer service. No one has still contacted me and this is now three days ago, so we had to take our business elsewhere and we had a fabulous time some place else!