Terrace/patio

Reviews of Chalet Inn & Suites Centerport

2 out of 5
Chalet Inn & Suites Centerport
23 Centershore Road, Centerport, NY

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 571 reviews" "
Rating 8 - Good. 172 out of 571 reviews" "
Rating 6 - Okay. 120 out of 571 reviews" "
Rating 4 - Poor. 67 out of 571 reviews" "
Rating 2 - Terrible. 32 out of 571 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. Whole property is dated. Heater a bit noisy. it suited our needs for our one night stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet refuge and rustic accommodations
Stayed 1 night in Feb 2024

10/10 Excellent

Candace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and plenty of room.
Stayed 1 night in Feb 2024

2/10 Terrible

Jordy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Anne

Liked: Amenities
Vending machines had chips that were a year and a half expired . Need to tend to the machines .
Stayed 1 night in Feb 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
It's convenient to places in the heart of Suffolk County near Huntington, NY.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property. Friendly staff. Easy to access from town.
Stayed 2 nights in Feb 2024

10/10 Excellent

Candace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room.
Stayed 1 night in Jan 2024

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price
Stayed 2 nights in Jan 2024

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
parking lot needs paving & a little bit more lighting. No shelf in shower or NO HOOKS.
Stayed 1 night in Jan 2024

10/10 Excellent

Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

brian

Stayed 1 night in Dec 2023

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Markus

Liked: Staff & service
No complaints. Served it’s purpose. It’s all about the location, would stay again. Very basic and dated.
Stayed 1 night in Nov 2023

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ronald, Waretown

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were excellent bath was very clean property was well kept
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
online should state continental breakfast. Breakfast shold start earlier than 8am. Should have a coffee machine in room or available somewhere before 8 am.
Stayed 1 night in Oct 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Nancy

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet, well-maintained, conveniently located, and plenty of parking. Amazing find for this price point.
Stayed 1 night in Oct 2023

10/10 Excellent

Jody A.

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
We spent one night over in this hotel. My wife is a big follower of the eagles that nest near by. We did miss not having a coffee maker in the room, though.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice - Served the purpose
Clean room , quite, great water pressure /shower. Only thing was the mattress quality was subpar
Stayed 1 night in Oct 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again

2/10 Terrible

Ralph

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The PITS
This place doesn’t have 24 hour check-in. After driving 5 hours at 12:40 at night, I drove all the way there then they wouldn’t even refund and want to charge me. Place is the pits.
Stayed 2 nights in Oct 2023

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again

6/10 Okay

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was lovely. However, after travelling for 10 hours as an unhealthy senior, I tired- stupidly, locked myself out of my room. Following directions posted on the office door to"Ring bell after midnite" and a note posted saying"Be back soon Warren", I was still outside my room. At about 2a.m. a young couple helped me make calls to the owner. My phone was locked in my room. Called the police. They couldn't reach the owner either. They couldn't help.With the help of another neighbor, as well as the young couple, we got out of the rain @ 4a.m. Was compensated 2/ 3 of the fee for that nite by the owner. The next 2 nites were great!
Stayed 2 nights in Sep 2023
Response from donna on Oct 17, 2023
I am so sorry this happened . Hope to see you again. Make sure If you do come back Please speak to me and I will make sure you get a discount.

8/10 Good

Shawna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Robert

Stayed 1 night in Sep 2023
Response from donna on Oct 17, 2023
I am sorry you were not happy. I would like to hear why.

8/10 Good

Star

Stayed 2 nights in Sep 2023

10/10 Excellent

Loree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint, older property with great outdoor sceneries
Stayed 5 nights in Sep 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again!!!

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay, the front desk staff were very friendly. Everything was so clean and we would definitely stay here again.
Stayed 1 night in Sep 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again!!!

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again!!

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, would stay again.
It was very quick and easy to check in. The staff were nice, friendly and helpful. Only two things were a small issue. No wifi and poor cell phone reception in the room. Had to go outside to do anything. The front door of our room stuck a bit and was hard to do the top lock. Everything else was fantastic
Stayed 1 night in Aug 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again !!

10/10 Excellent

Kenia, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love all the area, pool area is lovely, room so clean and comfortable, easy to get there. Should have any kind of eating options besides simple breakfast.
Stayed 1 night in Aug 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again !!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Great value. We will be back for sure. Staff is so nice too.
Stayed 1 night in Aug 2023
Response from donna on Oct 17, 2023
Thank you so much .Hope to see you again!!!

8/10 Good

rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Aug 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again!!!

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2023
Response from donna on Oct 17, 2023
Thank you so much. Hope to see you again !!!

10/10 Excellent

Meryl

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Donna on Aug 21, 2023
Thank you so much. I hope you enjoyed your stay.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
P
Stayed 13 nights in Jul 2023

6/10 Okay

george

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Staff were friendly and location was good. Room was inundated with overwhelming “Lysol” stench that would not dissipate. Windows don’t open. Bathroom floor flooded during the night from some kind of plumbing failure or leak.No one on site after 11PM.
Stayed 1 night in Aug 2023
Response from Donna on Aug 21, 2023
I’m sorry that you had that experience. I hope your well stay again with us.

8/10 Good

Kevin L

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Donna on Aug 21, 2023
Thank you so much I hope to see you again

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Donna on Aug 21, 2023
Thank you so much I hope to see you again