Front of property
Check availability

Reviews of Palm Court Hotel

4 out of 5
Palm Court Hotel
81 Seafield Road, Aberdeen, Scotland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 239 out of 412 reviews" "
Rating 8 - Good. 130 out of 412 reviews" "
Rating 6 - Okay. 30 out of 412 reviews" "
Rating 4 - Poor. 10 out of 412 reviews" "
Rating 2 - Terrible. 3 out of 412 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

George, West new york

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish Beverley Hartley and her staff. Emma, Beth, Kerry were very helpful and went out of their way to make our stay as comfortable and enjoyable as possible. We plan on coming back and would definitely recommend the palm court as your accommodation. Thank you again Bev
Stayed 4 nights in Apr 2024
Response from Linda on Apr 9, 2024
Thank you for your very kind review, we hope to welcome you back soon.

10/10 Excellent

Ian, Epsom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Linda on Feb 27, 2024
Thank you so much for your review, we are so glad you enjoyed your stay and we hope to welcome you back soon.

10/10 Excellent

Monica

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the property. Had no complaints. Front desk staff could of been friendlier. Will recommend and stay again
Response from Linda on Dec 19, 2023
We are so glad that you enjoyed your stay at the Palm Court and hope to welcome you back soon. Wishing you a Merry Christmas & a Happy New Year.

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is lovely and cozy hotel. The restaurant is very stylish and tasty. As a couple we loved the place and we would definitely come back to visit.
Response from Linda on Nov 21, 2023
Thank you so much for your review, we are so glad that you enjoyed your visit and hope to welcome you back soon.

10/10 Excellent

Amanda

Stayed 1 night in Nov 2023
Response from Linda on Nov 9, 2023
Thank you for your review, we are so glad you enjoyed your stay and we hope to welcome you back soon.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Linda on Oct 24, 2023
Thank you for your review, we hope to welcome you back soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Emma Cook on Oct 15, 2023
Many Thanks for your 10/10 review.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place.
Stayed 1 night in Oct 2023
Response from Linda on Oct 16, 2023
Thank you so much for your review, we hope to welcome you back soon.

10/10 Excellent

Bob

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue and excellent experience from friendly and efficient staff.
Stayed 1 night in Oct 2023
Response from Linda on Oct 8, 2023
Thank you so much for your review and comments, we hope to welcome you back soon.

8/10 Good

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the ground level which was facing the parking lot, but the room itself was very clean, cute, and simple. The staff was incredibly kind, helpful, and welcoming. There is a restaurant on the property which had delicious food, and then there was trivia in the bar area which was a fun surprise. Overall a great experience!
Stayed 1 night in Sep 2023
Response from Linda on Oct 31, 2023
Thank you so much for your review, we are glad to enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Pamela, Walnut Creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. There are plenty of dining options available at the hotel. It was a lovely stay.
Stayed 1 night in Sep 2023
Response from Linda on Sep 16, 2023
Thank you so much for your review, we hope to welcome you back soon.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet place to stay, staff are very nice, chatty and wecoming. Room very clean and well decorated, big television, and fridge with minibar.
Stayed 2 nights in Aug 2023
Response from Emma Cook on Aug 20, 2023
Many Thanks for your lovely review!! We look forward to welcoming you back...

8/10 Good

Steve

Stayed 1 night in Aug 2023
Response from Linda on Aug 19, 2023
Thank you for your review, we hope to welcome you back soon.

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Excellent staff. Facilities in room very good. Shower very good. Food and service very good.
Stayed 1 night in Aug 2023
Response from Linda on Aug 15, 2023
Thank you so much for your review, we hope to welcome you back soon.

8/10 Good

Kathleen

Traveled with partner
Liked: Staff & service
Good value, convenient location and very helpful staff
Stayed 1 night in Aug 2023
Response from Emma on Aug 14, 2023
Many Thanks for your lovely review. We look forward to welcoming you back.

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As it should be…
Lovely hotel, quiet and well-appointed room. The free breakfast was great.
Stayed 2 nights in Aug 2023
Response from Linda on Aug 6, 2023
Thank you for your kind review, we hope to welcome you back soon.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palm Court Hotel excellent
Very nice hotel, lovely rooms, great meals and breakfast, excellent
Stayed 1 night in Jul 2023
Response from Linda on Jul 13, 2023
Thank you so much for your review, we hope to welcome you back soon.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Great place to stay! No A/C but they supply you with a fan. Restaurant and bar area nice. Had dinner and breakfast there and food was great. The staff very friendly!
Stayed 1 night in Jul 2023
Response from Linda on Jul 10, 2023
Thank you much for review, we are so glad that you enjoyed your staff and we hope to welcome you back soon.

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little small but ok, shower area fine clean. Bar area busy so went in main dining area Food was good.
Stayed 1 night in Jun 2023
Response from Linda on Jul 4, 2023
Thank you for your review, we hope to welcome you back soon.

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Linda on Jun 27, 2023
Thank you for your review, we do hope you visit again soon.

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Would recommend
Stayed 1 night in Jun 2023
Response from Linda on Jun 21, 2023
Thank you so much for your review, we are so glad you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Caroline

Super relaxing stay here after a busy time being a tourist. Highly recommend this place.
Stayed 1 night in Jun 2023
Response from Kerry on Jun 20, 2023
Thank you for your review. I am so glad you enjoyed your stay here with us and look forward to seeing you again in the near future.

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023
Response from Linda on Jun 19, 2023
Thank you so much for your kind review, we hope to welcome you back soon.

2/10 Terrible

Joseph

Stayed 1 night in Jun 2023
Response from Emma Cook on Jun 12, 2023
Please can you call us so we can discuss your 2* review??

10/10 Excellent

Ibrahim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Stayed 1 night in May 2023
Response from Linda on Jun 2, 2023
Thank you so much for your review, we do hope to welcome you back soon :)

10/10 Excellent

Cameron

Stayed 1 night in May 2023
Response from Linda on May 31, 2023
Thank you so much for your review, we are so glad you enjoyed your stay and we hope to welcome you back soon.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience at Palm Court. Especially Linda at reception who was polite, courteous and very helpful with everything.
Stayed 2 nights in May 2023
Response from Kerry on May 13, 2023
Thank you very much for your lovely review. I will pass on your kind comment on to Linda. Hope to see you again in the near future.Kind RegardsKerry

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Kerry on May 13, 2023
Hope to see you again in the near future.Kind RegardsKerry

10/10 Excellent

Fiona

Stayed 1 night in Apr 2023
Response from Linda on Apr 6, 2023
Thank you so much for your review, we hope to welcome you back soon.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly hotel
Staff were friendly and welcoming. We had a dog with us and the staff were lovely with her which was reassuring as you can sometimes feel like you are a nuisance with a dog.
Stayed 2 nights in Mar 2023
Response from Linda on Apr 3, 2023
Thank so much for your review, we are glad you enjoyed your stay. You are all welcome back any time :)

10/10 Excellent

Allison

Stayed 1 night in Mar 2023
Response from Linda on Apr 2, 2023
Thank you so much for your review, we are so glad you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our time here and was provided great service. The restaurant is fantastic as well!
Stayed 1 night in Mar 2023
Response from Linda on Mar 25, 2023
Thank you for your review, we hope to welcome you back soon.

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice. The road beside my window could be noisy at time. On arrival staff member was friendly and helpful. Breakfast had lovely, good selection.
Response from Linda on Mar 25, 2023
Thank you for your review, we hope to welcome you back soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023
Response from Linda on Mar 25, 2023
Thank you so much for your review, we hope to welcome you back soon.

6/10 Okay

Robert

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bad reno but good looking. Bad reception good food
Stayed the past Friday and receptionist was extremely rude think her name was Kerry unsure though kept telling me and my girlfriend she hadn’t finished speaking yet which was really disappointing and also was very impatient as she said I needed to put a card against the room which I had in my car and she was getting frustrated when I said I was going to get it. Restaurant staff and bar staff were amazing very helpful and high quality food. Although the room was a bit run down as the door handle in the bathroom had fell off. I’m a qualified joiner so had just fixed it as had came straight from work and was unsuable but thought I’d do the right thing and help out rather then them needing to call a maintenance person to fix a couple screws. As well as this the bathroom bath tray wasn’t very good as water kept leaking through onto the floor and felt very flimsy. Hotel room looked nice apart from this and probably wouldn’t bother the normal person but just little things make a big difference long term unsure if they got the staff at reception to do all the room renovations as they were clearly not up to normal standards of a hotel and most stuff if not everything was very flimsy not level and quite honestly just despicable for functionality as the shower was leaking when used and no bathroom door at first. Overall feel like this is a good hotel but does need a proper maintenance check as will cause a flood to the below rooms over time and not pleasant having no door.
Stayed 1 night in Mar 2023
Response from Linda on Mar 25, 2023
Thank you for your review, I have given your comments to our General Manager who will be looking into everything you said.

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Linda on Mar 25, 2023
Thank you so much for your review. We hope to welcome you back soon.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Really enjoyed our stay, hotel and rooms had lovely decor, the staff, especially Linda on reception were friendly and very welcoming. Had both breakfast and evening meal, great food.
Stayed 1 night in Feb 2023
Response from Linda on Mar 5, 2023
Thank you so much for your review. We hope to welcome you back soon.

10/10 Excellent

Raymond

Stayed 1 night in Feb 2023
Response from Linda on Feb 25, 2023
Thank you so much for your review, we hope to welcome you back soon.

8/10 Good

Sheila

Stayed 1 night in Feb 2023
Response from Linda on Feb 25, 2023
Thank you so much for your review, we hope to welcome you back soon.

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent, staff very professional and friendly we will be back
Stayed 2 nights in Feb 2023
Response from Emma Cook on Feb 18, 2023
Many thanks for your 5* review We look forward to welcoming you back.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent
Stayed 1 night in Dec 2022
Response from Linda on Jan 5, 2023
Thank you for your kind review, we hope to welcome you back soon.

10/10 Excellent

Rebecca

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my wedding here on the 22.12.22 and i had the best day! The food is amazing. The staff were wonderful and so helpful and friendly i would highly recommended!
Response from Linda on Dec 29, 2022
Thank you for your kind words, we are so glad you had a good day, we do hope to welcome you both back soon.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff good food
Stayed 1 night in Dec 2022
Response from Linda on Dec 18, 2022
Thank you so much for your review, we are so glad you enjoyed your stay. We hope to welcome you back soon.

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very comfortable, good food, breakfast and dinner. Staff very good, particularly at reception.
Stayed 1 night in Dec 2022
Response from Linda on Dec 16, 2022
Thank you for your kind review, I will pass on your comments to the staff. We hope to welcome you back soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and festive!
Very cozy, festive, great breakfast selection included. Bed pillows very comfortable, nice size tv we watched WC FIFA. Great location
Stayed 2 nights in Dec 2022
Response from Linda on Dec 15, 2022
Thank you for your wonderful review, we are so glad you enjoyed your stay.

8/10 Good

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Clare

Stayed 1 night in Nov 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great service and very pet friendly. Staff were fantastic and we will definitely be back. Dog friendly rooms are often older rooms but we had a lovely newly refurbished room.
Stayed 1 night in Nov 2022
Response from Linda on Nov 16, 2022
Thank you so much for your review, we are so glad that you all enjoyed your stay. We hope to see you again soon.

6/10 Okay

Debra

Traveled with family
Liked: Cleanliness, staff & service
Great location close to town. Restaurant was convenient. Nice bar and restaurant food was mediocre. Tiny rooms with very little space for luggage. Had to climb stairs with luggage.
Stayed 2 nights in Oct 2022
Response from Linda on Oct 20, 2022
Thank you for taking time to review our hotel. I will pass your comments about our food to the head chef. The hotel does have type room types so we are sorry that you found your room so small.

10/10 Excellent

Eniko

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was easy & quick. We've been told all the info we might needed.
Stayed 3 nights in Oct 2022
Response from Linda on Oct 7, 2022
Thank you so much for kind review. We hope to welcome you back soon.