Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by greg from Twin Waters Australia

Great theme hotel at Europa Park

Posted Jun 11, 2014
Pros: Theme hotel with a great atmosphere.
Location: Europa Park
We had a great time at this hotel and it is next to the theme park so access was easy.
5 out of 5
Recommended
by KP Pezeshkan from Naples Fl

Posted Aug 4, 2013 on Hotels.com
I've been to a lot of theme park hotels... All around the world... This hotel was tops... As far as closeness to the theme park... It couldn't be any closer to the park entrance ... Overall experience 10... They even allow pets... For an extra 13 Euros per day...
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO, USA

Excellent family hotel and value for money!

Posted Aug 25, 2012
Great value for money and beats the Disney hotels by a mile, in Paris or elsewhere. Great hotel for the family with a pretty cool well done castle feeling, which kids loved, combined with back door access to a great amusement park. When I was told it was better than Disney I was skeptical but no longer. Only downside is during the few hot days per summer it was a bit warm as no AC in the rooms, but it was bearable as windows can be left open without a mosquito invasion, plus a few small fans we brought helped allot. As a very frequent traveler I could find no notable faults with this hotel, staff were helpful, food was good and all was clean and very well maintained. A 5 star 4 star hotel. The Euro Park was a great surprise, a great Park for all ages. We will be back.
5 out of 5
Recommended
by A verified traveler

Castillo Alcazar

Posted Oct 30, 2011 on Hotels.com
This is a lovely hotel and so easy for visiting Europa park. The restaurant is good quality (for a buffet), but didn't rate the A La Carte Don Quijote restaurant. There are a few things that could be better, like tea making facilities etc, but nothing major. Try a swim in the Santa Isabel outdoor pool which is beautifully heated so can be used all year round.
4 out of 5
Recommended
for Families
by A verified traveler from Toronto, Canada

Great family vacation and resort/park activity, strongly recommended again.

Posted Aug 6, 2011
Overall great park, v. good hotels. Staff were v. friendly, Excellent buffets both breakfast and dinner with great value for money. I would strongly recommended to all families if they have a chance to go. I would recommed hotels to get ice makers in all floors and much preferable if they get small fridges in rooms. Also the park closed early on Sunday eve @ 8 pm, then express train stopped same time, we had to walk all the way to our hotel from the end of the park after v. tiring day. They should have kept the train going at least 30-40 min after closing time to make it easier to return to hotels. All our family were v. happy with the 2 days we spent there.
5 out of 5
Recommended
for Families
by Kate from Horgen

Absolutely superb!

Posted Jun 24, 2011
Fabulous hotel in great location. The check in was very friendly and although we couldn't get into our room until 3pm we were able to leave our luggage in a separate room. We went with friends and the check in host was able to move our rooms next to each other, no problem at all. Our hotel room (standard family no a/c) was fantastic. A great size with bunk beds for the children, a big double bed and comfortable pillows! The ensuite had a shower, not a bath, but again was a great size. The restaurant for dinner had a kids play area which meant they coukd play until dinner arrived. Food was ok, not superb but not bad either - the children's menu was good. Breakfast was excellent - I've stayed in lots of hotels but this was by far the best choice of food. Really impressed. We will definitely return.
5 out of 5
Recommended
by A verified traveler from Dublin

Great for kids!

Posted May 22, 2009 on Hotels.com
Clean, convenient and non-smoking! The kids loved the "castle experience" and were intrigued for 2 solid days. The proximity to the park is worth the money. So easy to go back if you've forgotten something or just need a break. Very clean and the breakfast was great, with enough variety to suit everyone. Would definitely go back.
4 out of 5
Recommended
by A verified traveler from Peterborough

Great family hotel

Posted Sep 1, 2008
We really enjoyed our stay at this hotel. It was very welcoming and warm with great facilities for a family with children of all ages. The view wasn't the best, but we didn't come for sightseeing or staying in the room all day. The buffet was a little pricey for what you get in terms of quality, but they do offer a great selection of foods. Breakfasts were lovely and the overall feel of the hotel and resort was great. We will definitely be back to this resort!
4 out of 5
Recommended
by A verified traveler from Hereford, UK

WHAT YOU WOULD EXPECT

Posted Jun 14, 2008 on Hotels.com
Extremely efficient. No nonsense. Exceptional rooms. Spotless. Family friendly. Everything you would expect from a classy and well run hotel. Would highly recommend, and will return.
4 out of 5
Recommended
by A verified traveler from Pembroke Pines, FL

Great Hotel for Kids

Posted May 14, 2008
We enjoyed our stay at this hotel. Our 6 year olds twins loved the bunk bed and the castle theme. Our room was conveniently located next to Europa Park, we got to watch some shows from our windowand see the rides from our window.The breakfast buffet was excellent and the dinner buffet is excellent for children and allright for adults. Children will enjoy their stay at this hotel.