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Reviews of Hotel Hoffmann

3 out of 5
Hotel Hoffmann
ul. Josefa Hoffmanna 1533, Kladno

Reviews

8.4

Very Good

Rating 10 - Excellent. 17 out of 49 reviews" "
Rating 8 - Good. 25 out of 49 reviews" "
Rating 6 - Okay. 4 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 1 out of 49 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

SH

Traveled with family and small children
Liked: Cleanliness, staff & service
Not a great place to stay for the price
Stayed 1 night in Dec 2023
Response from Ing. Irena Mrázová on Jan 9, 2024
Thank you for your stayment in our hotel and wish you enjoy all your trip, which you choose.

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Lynn Rachel

Stayed 2 nights in Jul 2023
Response from Ing. Irena Mrázová on Aug 5, 2023
Thanks a lot for your stayment in our hotel and score. We will glad to invite you or your friends and colleagues in our hotel in future.

8/10 Good

Eva

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Ing. Irena Mrázová on Jun 26, 2023
Děkujeme moc za Váš pobyt. Mějte se moc hezky. Těšíme se na další návštěvy.

6/10 Okay

angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but far from Prague
Nice but too far from Prague. Calculate one hour to travel making train-bus connections
Stayed 1 night in May 2023
Response from Ing. Irena Mrázová on May 24, 2023
Thank you for your stay and score. Wish you all the best!

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Lars

Business traveler
Liked: Cleanliness
Stayed 1 night in Oct 2021
Response from hotel Hoffmann*** on Oct 14, 2021
thank you for your review. Wish you all the best and looking forward for your next visit!

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and simple but comfortable
If you are looking for quiet place in Kladno you have found it
Stayed 2 nights in Dec 2019
Response from Ing. Irena Mrázová on Dec 31, 2019
Dear Daniela, thank you very much for your review. Wish you all the best in New year and believe for your next visits of our hotel!

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Ing. Irena Mrázová on Nov 21, 2019
Thank you very much for your score, it is pleasant to give superb reting of our work. Wish you all the best and hope you or your firends or collegues will visit us in future.

8/10 Good

Marlin, Vancouver , Canada

Liked: Staff & service, property conditions & facilities
It was a very clean hotel well looked after and updated. Good location by bus stop . My room was right by bus stop so people talked all night outside . But other then that it was great
Stayed 2 nights in Oct 2019
Response from Ing. Irena Mrázová on Oct 23, 2019
Dear Marlin, thanks a lot for your review. This bus stop is only till end of reconstruction of the nearest road, then it will be 2 min from us. Normally our place is quiet. Wish you enjoy your any trips and looking forward for visit of yours or your friends or colleagues. All the best!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, great value for the price we paid. However the hotel no longer accepts pets (hopefully the details have been updated on Hotels.com) so we were a little alarmed when they told us. Luckily when they realized the information was incorrect, they allowed our dog for the night, but it left us feeling worried. Also, there was a lot of noise from the hallway in the evening.
Stayed 1 night in Aug 2018
Response from Ing. Irena Mrázová on Sep 3, 2018
Dear guest, thanks a lot for your review, which we value too much. Concering noises, we have quiet hours after 22.00 in our country and cannot influence it too much before this time. Usually all our guests are very solid and respect our rules. Wish you all the best!

8/10 Good

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel
this hotel is not good for availibilty and is far from to city center of prague.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport & clean but noisy neighbours!
Lobby area and hotel in general is pleasant with nice decor. The room itself was basic although comfortable enough although I did not feel it was worth 1850 CZK per night, especially as the walls seem to be very thin and we could hear everything the German youths in the next room were saying and doing until 2230 when we had to be up at 0400!! We have a young child and so needed to put her to sleep and order room service. Initially the receptionist agreed when we checked in but when the food was ready, she stated that we must eat downstairs and not in our room. When we explained that our baby was already asleep she grudgingly agreed to let us take it up to our room but we then had to return the dirty plates downstairs when we had finished. This was at about 1930 in the evening so not particularly late and very strange for a 3* hotel!
Response from General Manager on Jan 9, 2017
Dear guest, thank you for your comment. So sorry for your young neighbours. Usually all our guests are not noisy, but that night was New Year Eve. According hotel's rules we serve food in our restaurant, no room service. Wish you and your family all the best in this year: be health, happy and have only pleasant experiences!

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet hotel - good service-
Very friendly, nice quiet room, plenty of parking in front of hotel. Fairly easy to find even without sat nav. wifi was also available gratis.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service
Got.a beautiful attic room. Breakfast was great. I would definitely come nack here.

8/10 Good

Eduard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 3 nights in Feb 2024
Response from Ing. Irena Mrázová on Feb 16, 2024
Thanks a lot for your stay. Wish you all the best and we will glad to invite you again in our hotel.

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Ing. Irena Mrázová on Jan 9, 2024
Thanks a lot for your stay and score. Wish you all the best and looking forward for your next visits!

4/10 Poor

Uwe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habe dieses Hotel gebucht, weil ein Pool angeboten wurde und wir 30 Grad Außentemperaturen hatten. Doch die Hotelmitarbeiterin erklärte uns das dies eine falsche Angabe des Plattformbetreibers sei und man auch nicht wüsste, wie die falschen Angaben in die Hotelausschreibungen kommen. Es bleibt jedoch trotzdem eine falsche Darstellung und man fühlt sich hintergangen. Die Hotelunterkunft wurde vorab bezahlt. Option Frühstück konnte nicht online gleich mit geordert werden. Hier im Hotel wurde aber beim Einchecken extra nachgefragt, ob man am Frühstück interessiert wäre. Das waren wir natürlich und hätten es eigentlich gleich online mit bestellt. Also buchten wir Frühstück dazu und bezahlten mit Karte noch einmal Hotelübernachtung plus Frühstück. Also 2 Abbuchungen. Ich fragte nach, weshalb ich jetzt nochmal eine Hotelübernachtung bezahlt habe, denn die war ja schon bezahlt. Mir wurde erklärt, das wäre nicht anders möglich und eine Abbuchung würde ihrerseits wieder storniert. Bis jetzt gab es aber keine Stornierung der ersten Zahlung. Auch wenn Stornierung später erfolgt, bin ich hier schon wieder abgereist nur mit der Aussicht auf die Rückerstattung. Ich habe keine Angst, denn ich weiß mir zu helfen. Doch das Hotel sollte sich mal darüber Gedanken machen, wie so etwas bei den Gästen ankommt und ob die beiden angeregten Dinge von mir nicht vielleicht einer schnellen Überarbeitung bedürfen?!?Auf Frühstück sind wir gespannt. Viele Grüße an Gäste, welche nach uns buchen möchten.
Stayed 1 night in Aug 2023
Response from Ing. Irena Mrázová on Aug 16, 2023
Dear Mr. Uwe, thank you for your stay in our hotel and review. Wish you all the best! Here is our comment:Dear guests, wrong information about waterpool nearby was delited. We make authorization of card for guarantee of reservation. It is usual practice of hotels.If guest pays before arriving online, we cancel thid authorization. It is no reason to change it.

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Ing. Irena Mrázová on Aug 5, 2023
Thank you very much for your stay and score. Wish you all the best and looking forward for your next visits.

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities
Zimmer vom Foyer direkt erreichbar. Schön geräumig und schöne Möbel. Problem: alte Fenster. Es hat sich sehr aufgeheizt
Stayed 1 night in Jun 2023
Response from Ing. Irena Mrázová on Jun 22, 2023
Thanks a lot for your stay and review. We will glad to invite you again in our hotel in future. Wish you all the best!

8/10 Good

Maike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Ing. Irena Mrázová, operating manager on Mar 16, 2023
Thank you very much for your score. Wish you all the best. Looking forward for your next visits.

8/10 Good

Matthias

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in allem ein ordentliches Haus. Wenn man mal in Kladno übernachten möchte, ist hier ganz gut aufgehoben.
Stayed 3 nights in Jan 2023
Response from Ing. Irena Mrázová, operating manager on Feb 4, 2023
Thank you very much for your review. We are glad to know that you enjoy your stay in our hotel. Wish you all the best and looking forward for your next visits.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Ing. Irena Mrázová, operating manager on Jan 1, 2023
Thank you very much for your score. Wish you peacefull, healthy, happy and lucjky New year and looking forward for your next stays in our hotel.

2/10 Terrible

Adalbert

Stayed 1 night in Oct 2022

8/10 Good

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unterkunft hat mir sehr gut gefahlen, nun als nicht englisch versteher es war ziemlich schwer zu kommunizieren.
Stayed 2 nights in Jul 2022
Response from Ing. Irena Mrázová, operating manager on Sep 4, 2022
Thank you very much for your score, wish you all the best and will be glad to see you in our hotel again.

10/10 Excellent

Jacob

Stayed 1 night in Feb 2022
Response from Ing. Irena Mrázová, operating manager on Feb 23, 2022
Thank you very much for your score. We are glad to make all for pleasant stayment of our guests. Wish you all the best and looking forward for your next visit!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Ing. Irena Mrázová on Dec 31, 2019
Thanks a lot for your rating. Wish you happy New Year and hope you will visit us again in future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Ing. Irena Mrázová on Aug 23, 2019
Thank you very much for your score. We will glad to invite you again in our hotel in future! Wish you all the best!

8/10 Good

Vivi Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Savner kjøleskap på rommet, mini safe.savner en snacks bar, fikk ikke tak i mat etter kl 21.koselig hotell men mye støy , vei arbeide som startet tidlig.Ok frokost
Stayed 3 nights in Jul 2019
Response from Ing. Irena Mrázová on Jul 28, 2019
Thank you for your review, dear Ann. We have fridge for guests, drinks at the bar -just ask receptionist. Almost all restaurants in Kladno, which offer delivery, do not cook after 9:00 p.m. Actually we have reconstraction of main road near us, therefore is a lot of noise outside. Beleive nothing will be unlpleasant during your next visi in our hotel. Wish you all the best!

10/10 Excellent

Juraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velmi čisto, izba priestranná, útulná, príjemný personál. Raňajky chutné, slušný výber. Nevýhodou bola izba orientovaná na pomerne frekventovanú cestu, do 23:00 a po 6:00 hluk z titulu cestnej dopravy...
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotell and easy to access from airport. Good breakfast and a lot of resturant nearby in central Kladno. Very service friendly staff
Stayed 3 nights in Jan 2019
Response from Ing. Irena Mrázová on Jan 17, 2019
Dear guest, thanks alot for your review and score. We are happy you like our hotel and all around! Thanks in advance for next visit of yours or your friends and colleagues.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Ing. Irena Mrázová on Jan 10, 2019
Dear Francis, thanks a lot for your score, it is very pleasant for us. Wish you all the best and hope for your next stayment.

8/10 Good

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preiswertes Hotel nähe prag
Das Zimmer war überraschend groß und modern. Ein Highlight war das Bad. Die Lage ist okay - Nach Prag fährt man knapp 30 Minuten. Manko: die Heizung war durchgehend auf 5 (nicht verstellbar da Thermostat defekt bzw im Bad keines vorhanden) Ansonsten günstiges Hotel außerhalb Prags, gute Alternative falls Festlichkeiten in Prag sind die die Preise ins unermessliche treiben
Stayed 2 nights in Dec 2018
Response from Ing. Irena Mrázová on Jan 11, 2019
Dear Sascha, thank you very much for your score and review, which we value. If our guest fills hot or cool in the room (termostat is plus 21 degrees), it is enough to ask receptionist to make regulation. Wish you enjoy all your trips and hope to meet you again in our hotel in future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Hotel Hoffmann on Oct 16, 2018
Dear guest, thank you for your good score. We will glad ever to invite you or your friends and colleagues in our hotel! Wish you all the best!

6/10 Okay

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pobyt nám zkazila banda hlučných, z okna kouřících ožralů ubytovaných ve vedlejším pokoji. Nedalo se vůbec spát.
Stayed 1 night in Sep 2018
Response from Hotel Hoffmann on Oct 8, 2018
Vážený pane Martine, Váš případ je těžká výjimka, nám moc mrzí, že jste hned, jak je slyšel, netelefonoval na recepci, která o dvě patra níže, než pokoj, kde jste byl ubytován a tak není slyšet a znát, pokud někdo mluví příliš nahlas nebo kouří. Za vzniklou událost se omlouváme. Věříme, že příště u nás budete naprosto spokojený. Mějte se hezky!

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Hotel Hoffmann on Sep 28, 2018
Dear Martina, thank you for your score. We are glad to serve to our customers and happy, when they are saticfacted by stayment at our hotel. Best regards!

8/10 Good

dieDurchreisend

Liked: Cleanliness, staff & service, property conditions & facilities
gutes Hotel für unsere Durchreise sehr gut geeignet
Stayed 1 night in Aug 2018
Response from Hotel Hoffmann on Sep 19, 2018
Dear guest, thank you very much for your objective score and kind words about our personal. Wish you enjoy your every trip and looking forward for your next visit!

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Hotel Hoffmann on Aug 15, 2018
Dear Michal, thank you for good rating. Wish you enjoy your each trip and looking forward for your next visit of our hotel!

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018
Response from Hotel Hoffmann on Jun 4, 2018
dear Pavel, this excellent score is very pleasant for us and it is incentive to make our services at good level as well. Wish you enjoy your each trip and looking forward for your next visit.

4/10 Poor

Frank

Disliked: Cleanliness, staff & service, room comfort
Nein danke , nicht noch einmal
Für Tschechien eindeutig zu teuer - alleine der Hund 15€ pro Tag ist zu viel. Leider kein Restaurant angebunden - man muss in die Stadt zum Essen. Ebenso keine Getränke im Hotel verfügbar
Response from Ing. Irena Mrázová on Apr 11, 2018
Dear guest, thank you for your review. We value each opinion, it helps us to keep our services on good level and make some things better. It is too pity, that you did not remember our infromation during your check-in about our bar-each room has desks with list of drinks, which we are glad to sell you non-stop at the reception. Concering prices for pets - we have normal reasons for this, more- we are only one hotel in our city, who accepts pets in rooms.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Hoffmann on Mar 15, 2018
Thank you for good score. Wish you all the best!

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Nelya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Mark

Liked: Room comfort
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 호프만
숙소 입구 찾기가 조금 어렵지만 호텔 찾는건 어렵지 않습니다. 편안하고 아늑함이 전반적인 분위기 입니다. 로비도 멋지고요.
Stayed 1 night in Dec 2017

8/10 Good

Miroslav

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Dobrý den, děkujeme za dobré hodnocení. Rádi Vás znovu u nás v hotelu uvítáme.

8/10 Good

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Příjemný hotel, čistý, pokoj dostatečně velký. Snídaně poměrně pestrá a dobrá.
Stayed 1 night in Sep 2017
Děkujeme Vám, pane Jakube, za potěšující hodnocení. Vždy Vás rádi uvítáme u nás při další návštěvě Kladna. Mějte se hezky!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en buenas condiciones
El establecimiento está en muy buenas condiciones y la atención fue buena

8/10 Good

Per Arvid

Liked: Cleanliness, staff & service