2 bars/lounges
Check availability

Reviews of The Lakes Hotel

2.5 out of 5
The Lakes Hotel
201 The Entrance Rd, The Entrance, NSW

Reviews

6.6
Rating 10 - Excellent. 48 out of 284 reviews" "
Rating 8 - Good. 77 out of 284 reviews" "
Rating 6 - Okay. 87 out of 284 reviews" "
Rating 4 - Poor. 41 out of 284 reviews" "
Rating 2 - Terrible. 31 out of 284 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Lack of any person who could provide reliable information. Very dirty
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel, friendly staff and large rooms. Bathrooms and toilets are shared though they have separate lockable doors for each. Food downstairs is great. My only criticism was that the check in is located in an area where children are unable to go. Staff did however look after the kids as I checked in. Will definately use again.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
good location but floors were violently creaky so we were scared about waking people up. the hotel check in is in the poker room so my my 17 yr old friend was kicked out. fine for the price but could be better
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed due to work in the area. Room was comfortable Location was good for family's, close to the shops and beach.
Stayed 3 nights in Oct 2018

2/10 Terrible

Cathy

Liked: Cleanliness
Disliked: Staff & service
The staff were rude & not helpful. I asked for a special condition as we needed to be at a venue at 2pm & they refused early checkin so we could get ready. I rang early on the day so my room could've been cleaned early on the list.
Stayed 1 night in Oct 2018

4/10 Poor

Godwin

Liked: Staff & service
Disliked: Property conditions & facilities
Sleep deprived
Was not happy with being woken up very early in the morning with work men banging and talking in the roof area, was not impressed at all. I left the night check out. so I didn’t have to deal with them. 2 mornings in a row was enough had to get back to Melbourne for a proper sleep. Oh and the banging of the room doors at night. Friggen all night. BANG. BANG BANG ahhhhh sleep where are you.
Stayed 4 nights in Sep 2018

8/10 Good

Cassie, Central Qld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent budget accommodation. Clean & a big comfy bed. Was worried about the shared bathroom but it was clean with a great shower, although bit hard to get dressed inside cubicle. Meals in bistro were reasonable & good food. Good, reasonably priced breakfast cafes nearby. Room 12 has the sqeakiest floor I have ever walked on, but don't know how you would fix that. Can't hear noise from downstairs so made for a quiet night's sleep. Could do with a little mirror in the room. Overall, excellent & wouldn't hesitate to stay again.
Stayed 2 nights in Aug 2018

2/10 Terrible

jt, the entrance nsw

Disliked: Staff & service, property conditions & facilities, room comfort
Clean But not suitable
Won’t go there again. You pay extra for the key and may get the money back a week later. I wanted my money back For the key and was told no! I had to wait the week. If I didn’t want to do that they were going to give back my money for the room and I have to go stay else where👎 That made me dissapointed. Then when I went up nice but really not for me and not impressed. I would of been stranded if I had left with no where to stay. Parking near the hotel was a fair distance to cart your luggage and you then carry it up a flight of stairs Rooms partly Quiet Tv in room on wall very tiny👎👎👎👎
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Good value
Rather noisy due band downstairs on Friday & Saturday nights. But to be fair very clean room and facilities. For the price can’t expect too much. Will stay again.
Stayed 2 nights in Aug 2018

6/10 Okay

Eddie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
Nice hotel close to beach. Staff was welcoming, friendly and helpful.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Small but convenient
Comfortable for a budget stay ! Wouldn’t stay for too long though!
Stayed 1 night in Jun 2018

6/10 Okay

Tom, Sydney, NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient located close to everything
Doors are closing with a lot of bang, doesn’t help with your sleep, noisy on the weekend from pub fun. Overall not bad, clean shower and toilets.
Stayed 1 night in May 2018

4/10 Poor

Tom, Sydney

Disliked: Property conditions & facilities, room comfort
Looks better than it is
Hotwater in the shower was disappointing. Took close to 5 mins to get some warm water in the morning. Rooms look much better on the pictures than they are
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Room was small ( but we already knew it would be) it was clean and tidy. With no air conditioning it was a tad hot and stuffy and we actually queried to ourselves how guests would have coped in the summer time with no air conditioning. All in all, it was an ok experience with nothing to complain about.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Right on top of the pub :)
You get what you pay for. Hard bed. Happy hour for members only.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was beautiful!
Place clean , food was good, staff awesome, bit of noise but that’s what you got to expect if you stay at a pub lol 😂
Stayed 2 nights in Mar 2018

10/10 Excellent

Nate, geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great price, great room, will be staying here again when I travel
Stayed 1 night in Mar 2018

2/10 Terrible

Dale , The entrance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No WiFi no WiFi from my room
I stayed 6 days of my 1st visit in room 15 but couldn't get WiFi apparently WiFi black spot for my room in that part of hotel so I booked out for few Days to get visit elsewhere when I arrived back and booked in for my second stay I mentioned the issues with no wi fi in room 15 which staff me know about so I asked for a room in different section on to be told hotel dulled book then house cleaner told me he rooms all empty of Sunday I was deceived and ripped off
Stayed 6 nights in Mar 2018

2/10 Terrible

Elise, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition
Budget hotel with no air con. The room was unclean, super hot and suffocating. I ended up cutting short my stay in here. Not recommended.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean and tidy rooms and bathrooms. I had a comfortable stay and will stay again. Affordable too
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, basic, cheaper rooms and in town centre
Not good - the noise from the Hotel 'engines' keeping the cooling etc going was 24hrs unbearable. I was also above the Pokies which made my stay awful. Car park too far away from front door, so took long walks and up stairs to my room. Convenient spot right in centre of town and walk to beaches, esplanade, shops etc. Old Hotel, so cheaper rooms available
Stayed 2 nights in Mar 2018

4/10 Poor

Natalie

Disliked: Staff & service
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Close to town
No towels and the bathroom was right at the end of the hall
Stayed 1 night in Feb 2018

6/10 Okay

Cass, Tugun QLD

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Centrally positioned hotel.
Not advertised as shared bathroom, windows painted shut, bedside lamp non functioning. Had to sleep with door open to get air flow. These basic maintenance issues need addressing.
Stayed 1 night in Feb 2018

6/10 Okay

Nicky, sydney

Disliked: Room comfort
It’s location is ideal.
We thought our room was too hot. In Summer it needs air conditioning.
Stayed 1 night in Jan 2018

6/10 Okay

mark, Orange NSW

Disliked: Property conditions & facilities, room comfort
Stopover whilst travelling
Below par. Room very noisy. Lacked even a mirror ! Advertised & pictured bathroom a shared one that was small & not set up for multiple guests using it at same time.
Stayed 1 night in Feb 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money.
The hotel is centrally located to the water with cafes and other attractions within easy reach. The room was basic but great value for money. The staff were friendly and helpful. I would highly recommend for people on a budget.
Stayed 2 nights in Feb 2018

6/10 Okay

Douglas

Liked: Cleanliness, room comfort
There is no aircon and little circulation with noisy air conditioners (for hotel/bar downstairs) on the roof near window. Definitely take temperature into account when booking. Saturday evening had free entertainment on the patio so made for a pleasant meal.
Stayed 1 night in Feb 2018

6/10 Okay

Darren

Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very uncomfortable small. Price was far too high.
Was not happy. No air-conditioning hot small lots of stairs. One shower near no were to hang towel & cloths. No soap only liquid wash. Does not cater for elderly. Room was small bed was pushed against wall. So one person had to crawl over the other to get out . only a double bed. At $96 per night it will never be again. We got stung.
Stayed 2 nights in Jan 2018

2/10 Terrible

tez, sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Need aircon in the rooms
Needed aircon in the room ladies toilet door was a struggle to close price doubled from our previous stay 2 years ago
Stayed 1 night in Jan 2018

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Bed was comfy, floor creaked everywhere you stepped in the room, toilets and showers were clean.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location, budget basic accommodation
Location is perfect, close to everything you need. Rooms need air con, way too hot in the summer as it is on the first floor and a fan does not do much at all. Bathrooms, female had nowhere to hang towel in shower, males nowhere to sit toiletries in shower. Otherwise shared bathrooms were ok.
Stayed 5 nights in Dec 2017

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Jan 2018

8/10 Good

glen, cranbourne, vic

Liked: Cleanliness, staff & service
Very cosy. Great staff
Had a good time. Bistro was packed and there was a good vibe😀
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely location. Booklet in the room gave great information to plan my next day. Thanks.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Nice and close to shops and beach
This is the second time I’ve been at this location but it will be my last. The live music is way too loud!!!!!!
Stayed 1 night in Dec 2017

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price the hotel was very good. Basic room and good bathroom facilities. Walls are pretty solid so while it is loud it's not a deal breaker.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Refurbed!
Had a good stay. Room like new. Would like a lavatory inside the room though. Showers and toilets are in the corridor and deserve a 5-star rating.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
There was no prior mention of a $50 refundable holding fee only with a credit/debit card. There was no where to put your belongings whilst having a shower.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room to stay in for work
Clean tidy room but no air con just ceiling fans Would be quite warm during hot summer nights Shared bathrooms are new and clean
Stayed 1 night in Nov 2017

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant experience
Happy re clean room & bathrooms, easy access to sites, restaurants & shops. Restaurant of Lakes hotel offered interesting variety of delicious dishes (one needs to sample the parmesan crusted barramundi w/ sundried tomato butter and fried zucchini fingers) waitresses friendly, helpful & accommodating.
Stayed 2 nights in Nov 2017

4/10 Poor

justine

Disliked: Staff & service, property conditions & facilities, room comfort
It is what it is
Small room in a pub. It is what it is. I few flaws ( besides being tiny) the bathroom down the hall was clean but not designed for function. In a shared bathroom providing guests with some location ( a hook or a shelf, or something) to place their clean clothing, dirty clothing and towel while they shower is basic. The shower stall is designed such that all corners will be wet regardless of how careful the person washing is. A similar situation trying to use sink. Kettle in room is useful but as only water supply is from bathroom, it helps if the kettle fits under the tap.
Stayed 1 night in Nov 2017

8/10 Good

Reg, Wauchope NSW

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Centre of town, very handy for my 1 night stay
I only had to stay for one night as I attended a Rotary Conference
Stayed 1 night in Nov 2017

8/10 Good

Judith , sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Would have liked two pillows instead of one in room.. Could of put small mirror on wall in room, apart from that found it very clean and basic just what I wanted.
Stayed 1 night in Nov 2017

6/10 Okay

A, Maitland, NSW

Liked: Staff & service
Old school
The hotel has all of the basics covered well. Sadly the was no mirror or private vanity unit in the room, leaving me to shave in the singular handwash basin in the shared bathroom. The bistro has rather large portions, but hidden in the menu are 'Senior's Meals' which are priced and sized more moderately. The main bar has event nights with live bands and kareoke throughout the week. The staff were fantasic and made me feel welcome.
Stayed 4 nights in Nov 2017