Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
87% of guests recommend
3.3 Room cleanliness
3.1 Service & staff
3.6 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from UK

Excellent location, next to the beach

Posted Jul 6, 2015
Pros: The location, facilities and service
Cons: Perhaps bathrooms could be refurbished.
Location: There are lovely places to visit but I could not due to time constraints. We did a day cruise which was good. There is a golf course next to the hotel
Brilliant service all inclusive including unlimited alcoholic drinks. Beautiful settings, self contained and a great place to have a relaxing holidays with family.
5 out of 5
Recommended
for Everyone
by A verified traveler from paris

sejour du 21 au 28 avril

Posted May 2, 2015
periode hors saison et franchement cela s'est très bien passé, personnel accueillant, calme
1 out of 5
Recommended
by A verified traveler from California

great beach but run down hotel

Posted Sep 26, 2014 on Hotels
situated on one of the most beautiful beaches with a crystal clear waters... but the hotel is run down, reception team is simply rude and careless...towels are old and musty... on the positive side food is great and restaurant atmosphere is good (although on occasions overcrowded with the groups that do not care about buffet lines) no will not go there again
1 out of 5
Recommended
for Business Travelers
by ΚΑΠΑΧΤΣΗΣ ΧΡΗΣΤΟΣ from ΚΑΣΤΟΡΙΑ

Posted Aug 26, 2014 on Hotels
ΑΠΑΡΑΔΕΚΤΗ.ΒΡΩΜΙΑ!ΒΡΩΜΙΑ!!!!!
Comment from Hotel Management
Nov 29, 2014 by Ermioni, Hotel Management
Dear guest, Thank you for choosing Sithonia 5* Hotel for your vacation. We appreciate for taking time to rate us, but disappointedly your comment doesn’t give us the whole picture of your stay. As our guests, for us is very important to know your experience, the satisfactions ad the dissatisfactions in order to try and provide better stay for all our clients in the future. Kind Regards, Ermioni Spyropoulou, Porto Carras Sithonia 5* Hotel Manager
3 out of 5
Recommended
for Families
by Traveller from Greece

Not a 5 star hotel

Posted Aug 10, 2014 on Hotels
We spend our vacation in Porto Carras for a third year in a row. Although we weren't very satisfied last year from the hotel facilities we decided to go again because the resort has its own private beach. The hotel is not a 5 star hotel, the facilities are old and lots of them need immediately renovation. The food was better than last year but the breakfast didn't have a lot of variety. In the bars they gave the drinks in small plastic glasses and in the all inclusive program they didn't provide ice coffees. This is a problem when the temperature is 30o Celsius and the only choice for coffees is hot or to pay 4€ for an ice coffee. The hotel is very crowded with tourist from east Europe. A lot of them are very impolite and behave like being in their home. As a general conclusion I think that the hotel made some improvements than last year but has to make a better effort to provide real 5 star vacation.
Comment from Hotel Management
Nov 29, 2014 by Ermioni, Hotel Management
Dear guest, Thank you for spending your summer vacation at Porto Carras Grand Resort, Sithonia 5* Hotel for third time. We are always open to comments and suggestions from our clients. Also we need to mention that we are very glad that you have notice our big changes from the last year, and happy that you liked them. Hope to see you soon! Kind Regards, Ermioni Spyropoulou, Porto Carras Sithonia 5* Hotel Manager
2 out of 5
Recommended
for Families
by A verified traveler

Tråkig upplevelse

Posted Aug 1, 2014 on Hotels
Hade sett fram emot att bo på detta hotell men blev ordentligt besvikna. Matsalen var stor och stökig, högljudd och rätt så tråkig mat. Kändes som en stor skolmatsal. I korridoren utanför vårt rum stank det något fruktansvärt (mögel?) Jag fick iallafall hålla för näsan och springa förbi för att inte kräkas av stanken. Vi klagade i receptionen både första och andra dagen och deras åtgärd var att spruta parfym utanför dörren... Efter två nätter på hotellet bad vi om att få avsluta vår vistelse och checka in på annat hotell. Ett femstjärnigt hotell som detta borde hålla mycket högre klass än vad de gjorde och definitivt åtgärda problemet/ge oss ett annat rum med en gång. Vi kommer absolut inte tillbaka till detta hotell och råder andra att hålla sig borta från detta sjunkande skepp.
3 out of 5
Recommended
by A verified traveler

crowed

Posted Jul 30, 2014 on Hotels
the hotel was crowed. many groups who would not respect the line at the buffet.
Comment from Hotel Management
Nov 29, 2014 by Ermioni, Hotel Management
Dear guest, Thank you for taking time to rate our Porto Carras Grand Resort, Sithonia 5* Hotel. In overall, we do hope that we provide for you the best service and made your holiday great. In your next visit we highly recommend you to visit our Guest Relations Department in order to get informed about the Dine Around program and thematic evenings that we are organizing in our Hotel. That way you can enjoy our kitchen in some other restaurant of ours within your All Inclusive Program. Kind Regards, Ermioni Spyropoulou, Porto Carras Sithonia 5* Hotel Manager
4 out of 5
Recommended
by Dritero Kelmendi

This traveler left a rating score only Posted Jul 12, 2014 on Hotels
3 out of 5
by A verified traveler

Massenabfertigung in schöner Umgebung

Posted Nov 23, 2013
Pros: die traumhafte Lage am Strand und die schöne Umgebung
Cons: da müsste man das Hotel total umbauen, Massenabfertigung und monströse Hotelanlagen in Naturschutzgebieten sind nicht mehr zeitgemäß
Location: in der näheren Umgebung gibt es fußläufig, vom Weinanbaugebiet "Porto Carras" und der Stadt "Néos Marmarás" abgesehen, keine weiteren Möglichkeiten
das Hotel soll zwar 2006 generalüberholt worden sein, ist aber für meine Begriffe nicht mehr auf dem neusten Stand, wer ein Hotel mit "all inclusive" sucht ist dort sicherlich gut aufgehoben, allerdings ist eine Erholung aufgrund der Größe des Hotels leider nicht möglich, die Lage des Hotels ist gut, direkt am Strand und in sehr schöner Umgebung, man benötigt allerdings ein Fahrzeug wenn man Ausflüge unternehmen möchte, die Verpflegung ist reichhaltig, die Qualität der Speisen und insbesondere der Getränke hat natürlich "all inclusive" Niveau, zusammengefasst, für eine Woche ok, wenn man sich, was die Verpflegung betrifft um nichts kümmern möchte und das Hotel lediglich als Übernachtungsmöglichkeit betrachtet, ein Lob gilt dem Hotelpersonal die mit Geduld und Freundlichkeit dem Ansturm von Gästen insbesondere am Wochenende bewältigte..
3 out of 5
Recommended
by Πανούλης from Ιωάννινα

Εξαιρετική τοποθεσία- κακή ποιότητα γευμάτων

Posted Oct 30, 2013 on Hotels
Το ξενοδοχείο είναι σε εξαιρετική τοποθεσία με πολύ καλή θάλασσα την οποία απολαύσαμε δεόντος. Όμως το ξενοδοχείο δεν δικαιολογεί τα 5 αστέρια. Το δωμάτια ήταν μεν άνετο αλλά όχι ιδιαίτερα καθαρό με κατεστραμένα έπιπλα και μπάνιο (ρωγμές στα πλακάκια κλπ.). Υπηρχε μεγάλος συνωστισμός κατά την διάρκεια των γευμάτων (το εστιατόριο ήταν ανεπαρκές για να εξυπηρετήσει τόσο πολλά άτομα, το ξενοδοχείο είχε 100% πληρότητα) ενώ και η ποιότητα των γευμάτων ήταν επιεικώς μέτρια.