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Reviews of Motel 6 Newport, OR

2 out of 5
Motel 6 Newport, OR
2633 Se Pacific Way, Newport, OR

Reviews

7.0

Good

Rating 10 - Excellent. 248 out of 999 reviews" "
Rating 8 - Good. 300 out of 999 reviews" "
Rating 6 - Okay. 207 out of 999 reviews" "
Rating 4 - Poor. 129 out of 999 reviews" "
Rating 2 - Terrible. 115 out of 999 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Only two pillows on each bed which were in poor shape. Hardly had any blanket(very thin) coffee isn’t available until 7:00am.
Stayed 1 night in Apr 2024

2/10 Terrible

Phyllis

Traveled with group
Disliked: Amenities
It was so nasty, stinky, noisy that we did not stay there. I was horrified. I am 70 years old and never been to to such a nasty motel.You need to take it off your list. I asked the desk clerk if she could promise there are no bed bugs and she said “no”. It looked so much better online. We ended up staying at the Waldport Inn 20 miles south and my friend, Teresa had to pay for that. The desk clerk there said Motel 6 in Newport has a bad reputation, that should tell you something. Please give me a refund as I did not stay there.
Stayed 2 nights in Apr 2024

10/10 Excellent

Justine A.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a celebration of life, the hotel was really accommodating with letting me in earlier than anticipated due to my situation. The staff is extremely friendly, great location. I would absolutely stay here again.
Stayed 1 night in Apr 2024

2/10 Terrible

Richard

Disliked: Staff & service
Paid in advance in full through Expedia for 3 nights. Phoned the hotel we needed to check in the next day instead as we were driving at night in hazardous weather. Hotel refused and hung up on my wife. We paid for our room in advance. What difference does it make? Stay away from this dump!
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Richard,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were pretty basic but very clean and there was even a fireplace! I couldn’t figure out how to work the thing of course but I also didn’t ask the front desk. The only complaint I have is the vending machine was out of order and the front desk closes at 10 pm so I wasn’t able to get a bottle of water. One other thing that was irritating (but wasn’t the property’s fault) is the people above us were stomping back and forth from 5:30 am until we left at 7:45 am.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Jamie, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

4/10 Poor

Pamela

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The front desk person was very rude and unhelpful. The room needed updating. Neither of the faucets worked well. The safety latch on the door was broken. There was a large gap around the door admitting alot of light.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Pamela,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 Excellent

Atisha Ashlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Atisha,Thank you for the amazing review! Maz K.#Team6

10/10 Excellent

ALICIA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great view, affordable, close to the beach!! Jacuzzi tub was a bonus!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Grant

Traveled with family and small children
Liked: Cleanliness, staff & service
Great location within walking distance of the Hatfield Science Center, estuary trail, aquarium, and Rogue Brewery. The property was clearly aged but the room was clean and spacious. No coffee in the room. There was a coffee station in the lobby but I never saw any coffee there either. The TV didn’t have any inputs so bring your own computer and HDMI cord if you want to watch something. The fireplace also didn’t work. Linens were thin and sparse but at least the room was adequately warm. Overall, it’s far from luxury but it was affordable and I would stay there again.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Grant, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

6/10 Okay

Tonya

Traveled with family
Disliked: Amenities, property conditions & facilities
Was charged more than Expedia price stated
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a converted upper end motel. Right next to the popular Russian River Brewery.
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Merisha

Traveled with family
Disliked: Property conditions & facilities
No cable and no discount and they knew it wouldn’t work
Stayed 1 night in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Bed very comfortable. Nice balcony. Large room. Friendly staff. Like other motels- the shower head was too low, but the water pressure was good.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 3, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Cynthia, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 29, 2024
Hi Cynthia, Thank you for the 5-star rating!Natalie #Team6

8/10 Good

Carrie

Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it was so close to our event the Newport Seafood & Wine Festival
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Kathleen,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Jodi, Salem

Disliked: Amenities
It was perfect for a place to walk to the Seafood and Wine festival then crash for the night. Not super clean, no extras, typical Motel 6 but liked the entry to room in hallway inside, felt more secure.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The room was not very clean. Minimally adequate in general but areas like corners were dirty. The furnishings were pretty beat up. Paint was chipped a lot. Not one piece of decor
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, staff & service
Older and outdated hotel. Beds weren’t overly comfortable unfortunately.
Stayed 3 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Kathy

Disliked: Property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Kathy, Thank you for positively rating your stay!Natalie #Team6

8/10 Good

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Jose,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Crissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on Feb 23, 2024
Hi Crissa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

bryan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
we were in 202 and i swear there was a herd of elephants in 302. got us up every morning at 0630 tromping on our ceiling. i am not a well person and we went to coast for a quiet restful time. friday night they were tromping so loud you could not here the news on the tv. the lobby was locked and there was no broom in the room to beat on the ceiling to make them be quiet. went to the lobby saturday at 0700 and there was no one in the office to complain to. will not be staying there again
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 Okay

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price wasn't bad. Definitely need to get coffee in the rooms for the guests. And if they're going to make coffee for guests in the lobby it needs to be sooner than 7:00 in the morning. A lot of people get up earlier than that to go to work and do other things in the area to start their day and they have to go get coffee somewhere else.
Stayed 3 nights in Jan 2024
Response from Nancy Y. on Feb 14, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Noelle

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Ive stayed here numerous times without problem. This time, the lock on my door was broken. I asked for the lock to be repaired or another eoom with a working lock. The receptionist refused to move me. There were plenty of other rooms but none they said were comparable. And since I booked through expedia they said they couldnt help me. Im a female traveling alone and I told reception I did not feel safe without a working lock. She called her manager and he said to just refund my money. It was 8pm and I had no where else to sleep. The girl at reception said thats not her problem. It was either sleep in my car on the side of the road, drive around trying to find another hotel or just stay here with a chair to the door knob (which didnt even reach). I will NEVER stay here again.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 14, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

ALICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 14, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Marina

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the price and it was in good condition
Stayed 1 night in Feb 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Matt,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Paul

Liked: Cleanliness
Simple and clean
Simple, pleasant room as expected. Most important, clean and functional.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Paul, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

6/10 Okay

Michael

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the view of the bridge/
Stayed 1 night in Jan 2024

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here 2 different times in 6months and both times they said they had problems with the cable. Couldn’t relax and watch TV before falling asleep. Other than that it was decent enough for just having a place to sleep.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Sarvas

Stayed 1 night in Jan 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique. It is a motel 6, amenities did not work (fireplace), hot tub had hair and dirt come out of jets when on. Checkin girl did not like my tone when i called her out on tne false advertisement....thought i was rude. Which at no point did i raise my voice. Wanted to refund but no discount on inconvenience of it all. Chet (manager). Train your staff to do better. I will pay the extra $60 to La Quinta down the street next time....
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Kevin

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Overall the stay was ok. The rooms where a little noisy which is why 3 stars overall. The front desk was excellent, very friendly and helpful. Their internet went down so no tv but it wasn’t a big deal for us. Property inside and out was clean without garbage in the parking lot or landscaping whoch was nic.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

James

Disliked: Staff & service
Better luck next time.
Get to the hotel to check in only to find out there is no TV to watch (for the entire stay),get to the room only for the door not to work. We go back down to the desk(while carrying all our stuff) for the person to say "I told the housekeeper the door wasn't working " , get a new room and key. Try to get comfortable to find out the fire place dose not work. The pillows are terrible.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Dewey

Stayed 1 night in Jan 2024

10/10 Excellent

Glen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved the room. It was spacious and had a veranda. It was clean but a bi careworn.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on Jan 17, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Sam

Liked: Cleanliness
Disliked: Property conditions & facilities
No way to turn down heat in room.
Stayed 2 nights in Dec 2023

6/10 Okay

Russell

Business traveler
Liked: Cleanliness
Disliked: Amenities
Nice location, but the TV did not work at all for our 6 day stay. Reports to the front desk included many excuses as to why, but no service. Other rooms had working tv's. Also...the building reeked of curry. Nice if you're eating that style of food, but nauseating when constantly exposed to it.
Stayed 5 nights in Dec 2023

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
The hotel
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Jennifer,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

Aubrey

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are always friendly
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Aubrey,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Corey

Stayed 1 night in Dec 2023

8/10 Good

Rebecca

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Chelsea

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is so kind and professional. They have made our stay truly incredible
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Dec 27, 2023
Hi Chelsea,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room and we loved the jacuzzi, but recommend bring your own pillows
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on Dec 27, 2023
Hi Jessica,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Newport
My wife and I have travelled to Newport many times. We usually stay at this hotel. The staff are friendly and helpful. The rooms are in great shape. The hotel is close to the things we enjoy like the beach and Jetty.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 27, 2023
Hi MichaelWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Chelsea

Stayed 3 nights in Dec 2023