Ratings based on 25 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.9 Hotel condition
They paid and stayed.
by A verified travelerfrom Dubai
Never again !Posted Mar 10, 2015
If you like to have gecko in your room it's a perfect place to stay I understand that there is forest outise rooms should be preserved for such inconvenience. 1 night and 5 geckos were enough to hate that experience !!
for Everyoneby A verified travelerfrom Sri Lanka
Nice hotel but uncomfortable servicePosted Dec 24, 2014
The hotel is nice and big. The room is very good except the shower room leaking water. The room is far away from the lobby. So in the wet season it will take almost an hour to get a vehicle to take you to the lobby. Really annoyed. Meanwhile the internet is really bad.
for Getaway With Friendsby A verified traveler
Fantastisk sted i DambullaPosted Dec 4, 2014 on Hotels.com
for Couplesby Johannfrom Linz
Aufenthalt am SeePosted Nov 17, 2014 on Hotels.com
War ein angenehmer Aufenthalt
for Everyoneby A verified traveler
A good hotel - closer to the environmentPosted Sep 15, 2014
Location: Lake, Sigiriya, Dambulla Temple
Good friendly staff. Very relaxed, pleasing environment. Room facilities are bit old. Food served in an open area and you can see many flies hanging around - but the food is really good.
Recommendedby Ankit Shrivastavafrom Mumbai
Okay Experience - OverallPosted Sep 8, 2014 on Hotels.com
It's a beautiful property. However, I was not particularly pleased with service. They were little slack and laid back in their approach.
for Couplesby A verified travelerfrom Melbourne Australia
Amaya-zingPosted Aug 3, 2014
Pros: The hotel grounds were huge with the lake and the individual rooms which give a sense of tranquility
Cons: Only criticism would be that the towels were a bit thin and could be due for replacement. Plus a how to use guide for the TV would be useful.
Location: Subject to your transport arrangements Sigiriya, golden temple and cave temples, and ancient city which is several hours drive away.
We stayed here for 3 nights and although quite away out from Dambulla this did not give us a worry as the facilities, pool and meals were all you could ask for. We had some issues with our TV and the air-conditioning which were rectified immediately.
Recommendedby ADGfrom India
Enjoyable stayPosted May 11, 2014 on Hotels.com
It was really good and the people around were very nice and helpful.
for Overnight Stay Before Destinationby Richard Mengfrom China
Poor managementPosted Apr 19, 2014 on Hotels.com
Overall，it was a terrible experience. We stayed there for just one night this time. When arriving with my friends at the hotel, a girl asked us to sit down at the lobby and wait for checking in. So we did. My understanding was that she would bring all the paper forms to us for filling in. Then she came and asked me to go to the counter, which is about 30 meters away from where we sit. It's fine and I went to the counter. The man at the counter asked me some questions and told me to go back to where we sit and wait. So I did. 5 minutes later, she came back again, and asked me to go to the counter, again. The repeated a couple times more. Later that day, we went to a bird-watching tour. At end of the tour, the naturalist who guided us, told us that they'd like to provide us with a free coffee or tea. How sweet. We were so tired and thirsty, and a cup of tea would mean so much for us. So we sit down and told the waiter that we'd like to have some tea. 30 minutes passed, our tea was not made yet. When asked, the waiter said "I have asked someone to make the tea." Hello, you are the waiter, and you are surposed to make the tea for us, isn't that right? One last thing. We were told that the dinner started at 19:30. I've been traveling over the world and this is my first time to experience a resort hotel that does not provide guests with dinner until 19:30. Why on earth is that??? I saw many guests just waited at the lobby since 18:00.
for Everyoneby Fenugreekfrom Manchester, UK
Very pleasant place but not near any townPosted Mar 6, 2014
Pros: Facilities, layout of chalets and the environment.
Cons: Geared to big groups so meals are buffet bun fight but you can always find a secluded table and go a la carte
Location: Lovely location but miles away from anything outside of the hotel grounds.
A very comfortable hotel in excellent grounds. Great pool and helpful staff.