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Reviews of Super 8 by Wyndham White River Junction

2 out of 5
Super 8 by Wyndham White River Junction
442 North Hartland Rd, I-91 Exit 11 Rt 5 S 1/4 Mile, White River Junction, VT

Reviews

6.4
Rating 10 - Excellent. 176 out of 1003 reviews" "
Rating 8 - Good. 273 out of 1003 reviews" "
Rating 6 - Okay. 213 out of 1003 reviews" "
Rating 4 - Poor. 174 out of 1003 reviews" "
Rating 2 - Terrible. 167 out of 1003 reviews" "

6.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Patty

Traveled with group
What I expected for the price. Bed was comfortable, location good.
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service
The place was good, not great, but good enough. The fridge in the room didn't work; glad I didn't have anything other than drinks in there. The building on the outside was in need of some replacements like the railings that were very distressed and clearly patched several times. The Continental breakfast was poorly stocked, but in fairness I did arrive at the end of the available window, but still bread and/or English muffins should be well stocked considering they are a staple food. Overall things were fine and I would stay there again. The price should have been about $40 cheaper for what we got, but it could have been higher because of the eclipse demand.
Stayed 1 night in Apr 2024

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For a Super 8 it was OK, but by a busy highway. The staff was very accomodating.
Stayed 1 night in Apr 2024

6/10 Okay

Claudia

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I stayed in room 75. The room was comfortable but the bathtub had what seemed like mold on the floor, the carpet was also quite dirty. On the other hand, the staff was very kind, Internet worked well, breakfast was available from 6 am and that was nice (fruits, cereal, coffee, English muffins, waffles and a variety of pastries to take on the go). The laundry was out of service.

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very friendly employees! I came up for the eclipse and they helped recommend a good viewing destination. This was also the cleanest Super 8 I’ve ever seen.
Stayed 1 night in Apr 2024

10/10 Excellent

Brayan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024

4/10 Poor

Cora

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
There were food scraps and crumbs all over the floor when we got to our room, and we had to go ask for a vacuum to clean it ourselves because their cleaning staff had already left for the day. The staff was really nice, we got snowed in and they helped us dig our car out of the parking lot and clear the snow so we could get out.
Stayed 1 night in Mar 2024

4/10 Poor

Raul

Business traveler, Traveled with family
Disliked: Staff & service, amenities
Close to DD and the hospital
Stayed 2 nights in Mar 2024

4/10 Poor

BROCK

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Non-smoking room smelled like cigarettes
Stayed 1 night in Mar 2024

10/10 Excellent

Carrie

Stayed 1 night in Mar 2024

4/10 Poor

Robert

Traveled with partner
Disliked: Amenities
I like the location and I will say that a remodel is necessary. It’s old and tired.
Stayed 2 nights in Mar 2024

6/10 Okay

Steven

Business traveler
Disliked: Amenities, property conditions & facilities
Very functional motel, but in need of repair.
Stayed 1 night in Mar 2024

10/10 Excellent

Chenyu

Stayed 1 night in Feb 2024

8/10 Good

louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast has limited choices. Overall it is good
Stayed 2 nights in Feb 2024

10/10 Excellent

Chenyu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Joseph

Business traveler
Disliked: Amenities
Room smelled musty and of cigarettes. Old cigarettes, which I would guess is in the carpet and definitely the mattress. I can say for certain the mattress because I checked for bed bugs, and saw that it had cigarette burns in it. I didnt look too much longer, because the mattress had many tales of nights past to tell. Paint was peeling off the ceiling in the bathroom. Found a jelly bean and penny randomly on the floor. Not under the bed or a cabinet. Just on the floor to be seen. The walls had what looked like coffee stains on them here and there. One of the desks had a coffee drop dried out on it about the size of a dime. The chair in the room had rips in the upholstery and worn in holes as well as loose threads. Overall a dirty experience that left me feeling dirty even after taking a shower.
Stayed 1 night in Feb 2024

2/10 Terrible

Yongzan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was stuck and no one came to fix it
Stayed 1 night in Feb 2024

2/10 Terrible

Zhenzhen, Belmont

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Heating machine did sound too loud! If you cannot sleep with loud noise, don’t go.
Stayed 1 night in Feb 2024

2/10 Terrible

Caren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at checkin was friendly and helpful. the room overall after a long trip looked fine, beds made nicely, clean linens set out coffee supplies present. I fell right to sleep. Around midnight I woke up and got a better look after rest. the outdated facility didn't bother me. I suddenly noticed at the front door that the safety of my first floor room relied on a cheap chain slide lock (the bolt did not function). below the door to the right was a four foot long one foot high spiderweb of dust and odd collections of particles. I decided to watch a little tv and jot a few notes of things I needed to do the next day. I searched the drawers for the usual pen and paper and instead found the desk drawers full of syringes and medical products. While at the desk I could see the dust and grease of left over food behind and under the microwave which was perched on top of the refrigerator. I slept the rest of the night with the tv on and all the lights to scare off any rodents, spiders or possible vandals looking to break in . Needless to say my rest was not restful. I went in the morning to "breakfast", which just as a heads up has nothing for the gluten sensitive or sugar conscious except fruit, but was fine. There was no hand sanitizer present. I told the desk of my room experience and showed pictures of my findings. The young man at the desk called over a "Lori" who said "I never say this" not sure if she was a manager or cleaner and "sorry" shrugging her shoulders.
Stayed 1 night in Feb 2024

4/10 Poor

Richard

Stayed 2 nights in Feb 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice, we have no complaints. The lady at the front desk was very nice.
Stayed 1 night in Feb 2024

6/10 Okay

stephanie, Belmont

Traveled with family
Stayed 2 nights in Jan 2024

4/10 Poor

Carmen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Karen C on Jan 18, 2024
Thank you for taking the time to rate our property. Your feedback is helpful.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Karen C on Jan 18, 2024
Thank you very much. We hope to see you again in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant room was clean and it was very quiet , only problem was there wasn’t enough towels or pillows provided, other than that it was a very nice stay , We will return for future getaway
Stayed 1 night in Dec 2023
Response from Karen C on Jan 18, 2024
Thank you so much for letting us know about your recent stay. Your feedback is valuable to us. We look forward to seeing you again in the future.

2/10 Terrible

Alyssa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Karen C on Jan 18, 2024
We are sorry to hear that we did not meet your expectations. We appreciate that you took the time to let us know.

8/10 Good

Bibi Rabbia

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from Karen C on Jan 18, 2024
Thank you for taking the time to let us know about your stay. We appreciate you.

2/10 Terrible

Pamela

Stayed 3 nights in Dec 2023
Response from Karen C on Jan 18, 2024
We are sorry to hear that we did not meet your expectations. Thank you for taking the time to let us know.

2/10 Terrible

Pamela

Disliked: Staff & service, amenities, property conditions & facilities
Disgusting
Stayed 2 nights in Dec 2023
Response from Karen C on Jan 18, 2024
We are sorry to hear that you had a less than comfortable stay. Thank you for taking the time to let us know.

10/10 Excellent

Celia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was cheerful and helpful. The price was right. Although clean and quiet the room was rather outdated and there were signs of needing painting and repairs on the walls.
Stayed 1 night in Dec 2023
Response from Karen C on Jan 18, 2024
Thank you for taking the time to let us know about your stay. Your feedback is very helpful.

8/10 Good

Mary

The staff was helpful and friendly. The overall upkeep of the property was so-so. While the room itself was clean enough the ceiling appeared to have either a thick layer of dust on it or mold.
Stayed 1 night in Dec 2023
Response from Karen C on Jan 18, 2024
Thank you for letting us know about your stay. We appreciate that you took the time to let us know.

2/10 Terrible

Majid

Disliked: Property conditions & facilities
Disfunctional hotel facility
Stayed 1 night in Dec 2023
Response from Karen C on Jan 18, 2024
We are sorry to hear that you felt that our hotel was less than satisfactory. Thank you for taking the time to let us know.

4/10 Poor

Anissa

Business traveler
It was freezing in the room. No heat on when I arrived. Took hours before it was warm. Window didn’t lock and water pressure was really weak.
Stayed 1 night in Dec 2023
Response from Karen C on Jan 18, 2024
We are sorry to hear that you had an uncomfortable stay with us. We appreciate that you took the time to share your concerns.

10/10 Excellent

April

Stayed 1 night in Dec 2023
Response from Karen C on Jan 18, 2024
Thank you so much for taking the time to let us know about your stay. Your feedback is valuable to us.

10/10 Excellent

Philip

Stayed 1 night in Dec 2023
Response from Karen C on Jan 18, 2024
Thank you so much! We hope to see you again in the future.

6/10 Okay

Eduardo

I was staying there and heard a confrontation with a couple reported it and they apparently

8/10 Good

Alison

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
For Super 8 it was very good. Clean and with coffee all day. Someone was a the desk 24/7.
Stayed 1 night in Nov 2023
Response from Karen C on Jan 18, 2024
Thank you for letting us know about your stay. We appreciate you.

4/10 Poor

Aram

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sketchy
Stayed 1 night in Nov 2023
Response from Karen C on Jan 18, 2024
We are sorry to hear that you felt less than comfortable. Thank you for taking the time to share your concerns.

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Karen C on Jan 18, 2024
Thank you for taking the time to rate our property. We appreciate the feedback.

10/10 Excellent

Jennifer

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Nov 2023
Response from Karen C on Nov 14, 2023
Thank you so much. We look forward to serving you again in the future.

2/10 Terrible

Nick

Stayed 2 nights in Nov 2023
Response from Karen C on Jan 18, 2024
We are sorry to hear that we did not meet your expectations. Thank you for taking the time to let us know.

4/10 Poor

Kenneth

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs updating desperately!
Stayed 1 night in Nov 2023
Response from Karen C on Nov 14, 2023
Thank you for your feedback. We appreciate it.

8/10 Good

Ed

Liked: Cleanliness
I mean, it's a Super 8. Like several hotels in the same quality range I've stayed at recently, the property overall is frayed at the edges and clearly needs a redo. That said, I was surprised at how clean it was consider that it's a bit run down. And it hit the mark on the things I really care about - good-sized room with functioning appliances, WiFi that worked, a good mattress, climate control that worked well and was quiet, and a shower with good water pressure. If you don't mind the fact that the carpet is faded and some of the outlets aren't as tight to the plugs anymore as could be wished, you could do much worse (I have).
Stayed 2 nights in Nov 2023
Response from Karen C on Nov 14, 2023
Thank you for your feedback. It is valuable to us.

10/10 Excellent

James

Stayed 2 nights in Nov 2023
Response from Karen C on Jan 18, 2024
Thank you for your excellent rating of our property. We hope to see you again in the future.

6/10 Okay

Steven

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Karen C on Nov 14, 2023
Thank you for rating our hotel. It is helpful to us.

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2023
Response from Karen C on Jan 18, 2024
Thank you so much!

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location good
Stayed 1 night in Oct 2023
Response from Karen C on Nov 14, 2023
Thank you for taking the time to let us know about your stay.

4/10 Poor

Mariellen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was reasonable, but our room was clean but needed to be refurbished - it didn't feel clean. Breakfast was minimal and had no juice - even though we knew it was a continental breakfast. People were friendly but not really welcoming.
Stayed 1 night in Oct 2023
Response from Karen C on Oct 31, 2023
Thank you for taking the time to let us know about your recent stay. We are sorry to hear that we did not fully meet your expectations. Your feedback is helpful.

2/10 Terrible

Shaji

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were so many bugs and the room smelled bad. The drainage in the shower wasn’t working properly and was very slow.
Stayed 1 night in Oct 2023
Response from Karen C on Oct 31, 2023
We are sorry to hear that you had a less than pleasant stay. Rest assured that we have a contract with a company who comes regularly to keep us pest free.

8/10 Good

Cathy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Karen C on Oct 31, 2023
Thank you for taking the time to rate our property. We appreciate your feedback.